Customers enjoy the large capacity of this 5.0 Cu. Ft. 12-Cycle Top-Load Smart Wi-Fi Washer, finding it effectively cleans clothes while using minimal water and operating quietly. Positive feedback highlights the excellent washing performance and ample space for laundry. The washer's energy efficiency is also frequently praised.
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Pros mentioned:
Washer performance
Rated 1 out of 5 stars
Motor Easily Damaged
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer worked great for two years and then a coin made its way from the basin down into the motor, causing it to seize and no longer operate. We had it fixed for $400 only for it to happen again within a year from a button from a shirt. I dont understand why a washer would be made so that small objects would fit through and even more so dont understand why they would go through into the motor itself. I understand that you are supposed to remove objects from pockets, however I'm sure everyone accidently lets one coin through at some point and how can you avoid washing clothing with buttons. I'm disappointed with this purchase.
This review is from LG - 5.0 Cu. Ft. 12-Cycle Top-Load Smart Wi-Fi Washer - TurboWash and 6Motion - White
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We hate to see this, Shannon. Our support will be happy to look into this and answer any questions for you. Please head over to @LGUSSupport on Twitter or www.facebook.com/LGUSA for help with this. ^RW