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LG - 5.0 Cu. Ft. 8-Cycle Top-Load Smart Wi-Fi Washer - 6Motion Technology - Graphite Steel-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1203 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 1 out of 5 stars

    I Wish I Never Bought This

    Posted
    John
    • My Best Buy® MemberMember

    What is wrong with this washer: 1) Water Level. The water level is controlled by the washer sensor which NEVER calculates the amount correctly. By this I mean the top of the clothes do not even get submerged. If your wash is 6" deep, the water level is barely 4" deep. There's a Water Plus option to add more water, but you can only select it AFTER the cycle has begun AND it does not add much (I would estimate maybe 1 gallons worth) AND it is cold water only. 2) Water temperature: the washer does not actually let you use hot water even though "hot" is an option for water temperature. This washer tries to "save" hot water by limiting the temperature such that "hot", "warm", and "semi-warm" all feels the same - tepid. This is useless if you are washing badly soiled clothing or need sterile wash such as for those with a skin condition. 3) Faulty design - no center post agitator. Like all "high efficient" washers, there is no center post for agitating the wash. This has 2 major problems: a) If there are air pockets trapped in the wash, it will just float on top of the water. There is nothing to pull it down into the water or collapse the air pocket. b) Washing soft clothes or anything with a drawstring will cause the wash to clump together in the center leaving a badly tangled mess that you have to untangle. 4) No manual override for lock in case of power lost. The washer locks the lid whenever the cycle begins. I lost power in my home and the lid of the washer could NOT be unlocked until power was restored - 12 hours later. I could had manually washed it and hang it out to dry in less time than that. 5) Mysterious function: Early in the wash cycle I had paused the washer and left the lid open because the water level was too low for the amount of clothes and I took some out. But before I finished and continue the wash cycle the machine started up and drained the tank without me touching ANY of the buttons. 6) Does not clean well and not really high efficient. If you put the wash through a 2nd time WITHOUT detergent, the water still turns soapy - meaning the first time, it never actually rinse out the detergent properly. And I use the correct amount AND the right type of detergent. I'm forced to wash my loads 2 times and sometimes even 3 times before the water is clear, so I am not saving any water or electricity. 7) Bad LG service. This product is services by LG service company. While Best Price people tried to help and seem genuinely care, I got the run-around with the LG service company who first tells me the technician scheduled to come to my home was running late, and then changed the story to he came by but no one was home, to he called and no one answered, so HE cancelled the appointment. There were 3 people in my home and there are 3 phones. You cannot drive up to my home without being seen and all the phones are turned on and working. If I had known this was going to be my experience with LG, I would had paid the $600 to repair my old washer instead of spending the money on a new one PLUS the service warranty. But I learned my lesson and this is the last LG product I will ever buy.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Hi Jon, I hate to hear you have experienced these issues with the top load washer you purchased. If you need assistance, please reach out to us online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ LG

  • Rating: 4 out of 5 stars

    Great Washer

    Posted
    Furscout
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted a high efficiency washer to save on water and electricity. This one certainly uses less water and the extra high spin removes a lot of water from the clothes which helps reduce drying time in my electric dryer; thus, saving electricity.. It holds A LOT of clothes, but I do not fill it up because my dryer cannot hold all of them. I did not get the matching dryer since my old one is still working. But the clothes take a long time to dry because there are so many that it fills my dryer to the top. After the first couple of loads like that, I started to wash smaller loads. And this is still saving water because the machine adjusts the amount of water needed to wash just what you've put in. If you are used to a standard washer, this type of HE washer certainly does not wash the same at all. It senses/weighs the clothes before filling, then adds some water. It does this several times while in the wash cycle. Some reviews stated that the machine didn't add enough water, but I have found that it does, but it just takes it a long time because it doesn't do it all at once. There is also a Water Plus button to where extra water can be added, if you want. It takes much longer to wash; a normal cycle takes 90 minutes. I like how each cycle can be adjusted for various levels of soil and spin speeds, etc.. There is a Fabric Softener button to optimize the fabric softener effectiveness. I don't understand why that wasn't done as a default setting...who would want to minimize its effectiveness? Even so, with the Fabric Softener feature activated, it still does not do as good a job softening the clothes as my previous standard washer did. I like the automatic dispensing of detergent, bleach and softener. It was always difficult to remember to add those manually. The automatic drain is a good safety feature, but when I had to stop the washer and search for coins that I forgot to remove from a pocket, it drained before I could find them. Then I didn't know how to get more water back into the machine since the directions do not explain that. It eventually added more water later, but I added a few gallons of water myself with a bucket because I was afraid the wet clothes would be damaged without any water in the machine when it started agitating again. I like the WiFi capability where I can see how much time is left on the cycle from my smartphone and I can even start the machine remotely, if I need to. It's a good machine and has worked well so far. But I've only had it for a month.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Mixed Feelings

    Posted
    Jim4192

    After reading some of the other reviews, I decided to buy this washing machine mainly because it was a very attractive price and the water company offers a $300.00 rebate. Comparable front loaders were much more expensive. The Good: 1.very good price + rebate 2. attractive appearance 3. after a careful reading of the manual and a couple tries, it's very easy to use. A few button pushes and you're set. 4. "normal" wash cycle is 58-60 minutes - longer than my old center agitator washer, but not bad. The Odd: makes odd clicking noises and jerking motions as it tries to estimate the load size to determine how much water to add. The noises are not loud and if you are easily amused, you may enjoy watching. Also, it plays a jaunty little tune when the wash is complete. The Bad 1. the instructions say to not load above the top of the drum which might cause one to think that the washer can handle a full load - it can't. After running a few tests of different amounts of clothes, I would suggest loading no more than 1/2 to 2/3 full, especially if washing large items such as jeans or jackets. There is not enough water and the agitator, being on the bottom, is a bit challenged. Bedding (including sheets) are best washed separately. For certain a queen size comforter (which does fit below the top of the drum without persuasion) will come out with undissolved detergent - even if you run it twice on the "bedding" setting. The "bedding" setting seems to increase the amount of water which would probably give a better result (although partially defeat the purpose of owning an HE washer), but I have not tested enough yet to be sure. 2. the washer is a little taller than traditional washers and the drum is wide and deep. If you are short, you may need a stool to reach to the bottom

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the washing machine did not meet your expectations. ^CP LG

  • Rating: 5 out of 5 stars

    Quiet, washes very well, smart

    Posted
    moosymoose
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought this washer in combination with the dryer. The panel is easy to use, although it can be a bit confusing at first (touching it is somewhere between buttons and a screen, so it feels a bit off the first few times). It cleans properly, even when you put it on delicate or cold. It also rinses very well, much better than the cheap one we used to have. What I like very much compared to the one we used to have, is that this one does a short test-cycle, wherein it makes sure the load is even enough during spins, and weighs what you have. It seems to determine the number of minutes based on that, so sometimes it will go down a lot, sometimes it will go up. I am also pretty sure it rinses longer if the weight is higher, and when you put it on bedding. It is also soooo much more quiet than the average washer. The test cycle does sound weird as it does certain drum motions for balance before going all-out into spinning. I definitely appreciate that it tests first, so it can warn us if it's not balanced enough. We have not had that pop up, yet, though. The drum is also plenty large for a queensize bedding, and I am pretty sure that a kingsize could fit in there as well. We have a beautiful quilted blanket that is between queen and king, and it fits in there without a problem. It also makes sure excess moisture has drained before you take it out, due to its dry spinning cycles. Compared to our previous cheap one, our clothes are not soaked when we put them in the dryer, but are just moist. It can connect to wifi through your tablet or smartphone (and warn you when its finished). Once it has connected, it stays connected and sends the info to the app on its own, even when you are not in the neighborhood. I use their signals to add up the times we used it, and then I can see how much electricity it uses compared to our previous older one.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Beware of the design defect

    Posted
    Rick

    My WT7200CW is just over 1yr old. The pulsator keeps coming off during cycle. No matter how tight I thread it back, it always comes loose again. Flipping the pulsator back and having a close look I realize the female spline is completely worn out that the drive shaft cannot hold any more during cycle. The drive shaft is a metal piece while the pulsator is a plastic design; the metal for sure will wear out the plastic part easily. Kudos to LG, what a smart design! You just costed me over $700 for the washer, and over $200 to fix your design defect, which is only a few weeks past the 1yr warranty. Looks I'm not alone and this problem is quite persistent with LG top load wahers. Check this out https://www.youtube.com/watch?v=9eKyo3Yvw3M Great job LG. I do recommend this washer to anyone who is rich enough and loves to spending money on fixing product with design defect.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rating: 3 out of 5 stars

    Mixed feelings

    Posted
    JimH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    1. I got a very good price, especially if the water company provides the $300 rebate as advertised. 2. I was very satisfied with the delivery/installation. As for the washer itself: 3. Read the manual 1st and, unless you have exotic or custom settings, you just tap the control panel couple times and you're in business. 4. The washer drum is quite large. However, if you fill it more than 50-60% full, you may well not get a satisfactory wash due to insufficient water level. You may find this can be overcome somewhat by using the heavy duty or bedding cycle which seems to add extra water. Doing so, of course, means you will not receive the full HE benefit. 5. The wash time seems to vary. On normal load, it starts out saying it will take 58 minutes however when I time it, it is more like 42-3 minutes. Heavy duty and bedding settings take more time. 6. Others have commented on the odd noises and I agree. They are not loud, but it does do the most peculiar little dance - jerks, fits & starts, twirls - as it tries to determine how much water is required. 6. The spin cycle is quite fast, reducing drying time. I have not experienced any problems of spin cycle unbalance. 7. My old washer lasted about 25 years and was still working when I replaced it. I think a 25 year life cycle for the new unit may be optimistic. If I had the budget and space, I would probably have purchased a front loader. I think that would provide better results.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Bad Washer

    Posted
    Mkfergie
    • My Best Buy® MemberMember

    Can not give 0 stars. Bought This washer July 2018, December 2018 started to leak from the bottom, found 5 inches of water on my floor. No washer from December 15 2018 until January 2019. Called Best Buy Geek Squad to fix it. (bought the Geek Squad service plan) Geek Squad was out 5 times try to fix it, replaced everything that he could, even replace the main mother board. After that Geek Squad put it through a cycle. Looked good. we tried a load. nope basement flooded again. The water was overfilling the drum, would not stop. Geek Squad came out again. Even talked to LG support group. Geek Squad said since this less than 1 year old need to call LG for it be covered under the manufacture warranty. LG denied our claim, did not trust the work that Geek Squad did. Not buying LG products again.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Hello, thank you for your review it is extremely important to us. It is terrible to hear that your Washing Machine purchase did not meet your expectations. I can understand how inconvenient this situation must be for you and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rating: 3 out of 5 stars

    Quiet, but doesn’t clean well.

    Posted
    LandmanTX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had a Maytag top load that lasted about 20 years. Unfortunately, it finally gave up the fight and I needed to get a new washer pronto! Anyways, the reviews on the Maytag top loader was not great and I was concerned that the door hit the knob when you opened it and I could see that over a number of years that could be a real problem. My experience with Samsung appliances has been horrible so I decided to go with this LG unit. Here are my impressions - The sucker can hold a huge amount of clothes Another benefit is it is extremely quiet! It has a cool door that you can watch your clothes swirling around inside. Now for the complaint - it doesn’t get clothes clean! My wife ends up having to hand clean anything with a food stain etc on it, because it does not clean nearly as well as that old Maytag did. My only other complaint is that the tub is a little deep for my wife to reach to the bottom. I think that the loss of the beater in the middle is maybe part of the issue, but the main function of a washer is to get your clothes clean and this one doesn’t do a great job. I would recommend you maybe look for a model with a beater as it may do a better job.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent

    Posted
    Noah

    It was time for a new washer and dryer. My old ones were the economical basic washer and dryer of the day (20 years). I purchased the matching gas dryer with this washer. The first day after delivery, we have done 5 loads of laundry. These machines work awesome. They are highly rated by Consumer Reports and just about all customer reviews. I see some negative reviews and I suggest that one reads the instructions completely. The machine is very easy to use but does not operate anything like an older washer. This measures the weight of the load and adds water accordingly. This washer uses way less water than my old machine and my laundry comes out very clean. I have soft water so I used very small amounts of HE detergent. By doing this, I don't have any issues with soap residue on my clothes. This machine does an excellent job rinsing out all of the soap. I think it's possible that some of the reviewers are using a non-HE detergent or too much. I am able to get a king size comforter loaded and clean, no problem. I highly recommend this washer, along with the matching gas dryer. Both are excellent products.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Should have bought this the first around

    Posted
    mica
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I should have bought this brand/style washing machine the first time around. I wanted a front loading washing machine and a dryer for a long time. Saving up for the machines I bought a pair of matching front loading Samsung washer and dryer. It was good for a short while until the washer had a catastrophic failure with the bearings giving out. I was lucky in that it was still under warranty, however it would cost more to fix it than it was worth. Samsung said it would send me check for what it was worth, not much. After reading reviews I chose the LG - 5.0 Cu. Ft. 8-Cycle Top-Loading Washer. Let me tell you it is HUGE. I had a lot of laundry to catch up on and filled the wash tube to the limit. Boy howdy it did the wash and it came out clean, now the down side, the amount of clothes it can wash is more than my dryer can handle efficiently so I may have to buy a new dryer, husband said no, just wash smaller loads, I know he’s right, but! The washer has plenty of cycles for different types of wash and at this point in time I am happier than before, I wish I went this route the first time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Heaven with a Spin Cycle

    Posted
    LeighRN3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My old washer unceremoniously died while I was on vacation... 11 years of HARD work! After reading the reviews and having a family member with a similar (front loading) LG washer, I bit the bullet. I'm so glad that I did!! It's so pretty and sleek! Everything comes out perfectly! I was a lot of "hang to dry" clothes and they're perfectly spun of any residual water when the cycle is done! And NO MORE FABRIC SOFTENER BALL!! I love the little dispensers for fabric softener and detergent!!! The lid locks, which is nice, but i did find it a little irritating to have to stop the cycle i just started when I realized I left a shirt out of the wash. I like that the agitator is super tiny/non existent because tank tops don't get twisted around it! I love that it displays the time it will take to do the load as well! AND... there's a delay cycle!!! It was a little weird and I didn't quite trust it initially because when you set it up it starts testing the load, but AMAZING!! I worked a 12hour night shift right after the washer arrived and set the washer to start 12 hrs after I left the house... I came home to freshly washed towels that I only needed to toss in the drier while I slept! Truly a great product so far!! I haven't figured out the WiFi App yet, but I shall keep playing with it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Large Capcity

    Posted
    Ace1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My previous washer was a Whirlpool Duet Front Loader that I bought 6 yrs ago. I was a little hesitant at first going back to a top loader. But my research on HE top loaders and their overall lower price convinced me to give it a chance. This LG model was “recommended” on Consumer Reports and has a huge 5 cubic feet capacity. My previous duet front loader was 3.8 cubic feet capacity. I love my new washer because it is so much easier to load and holds A LOT more. Consumer Reports rated it average on quietness, but I think it’s great. We had a great experience with the Geek Squas delivering it and installing it (was free with our purchase). So glad we used them because within the first few loads it was making a horrible sound on spin cycle. I took a video of the sound and went back to Beat Buy the next day. They agreed it was faulty, and had it replaced in just a few days. It turns out that a piece of the styrofoam packaging on the underside of the unit had gotten stuck in it when they installed it and was burning out the motor. But the Best Buy and Geek Squad staff were all so professional and friendly and apologetic. Mistakes happen sometimes and we all understand that. They were all great to work with! I will continue to buy from Beat Buy because of their excellent customer service.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Choice

    Posted
    DianaP
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our old washer was a Whirlpool and only lasted 6-7 years. I’m not sure why, we’re not hard on washers but do wash blankets and rugs all the time due to our dogs. We’ve had this new LG for a month and really like it: it senses how much water to use and displays the time it will take after you start a load. It plays a tune when the load is done. There’s also an app to check on the progress of s load. You can also somehow troubleshoot problems using technology and remotely start a load, but I’m not sure why you would want to put clothes and detergent in and not start it at the same time. I’ve only checked on progress through the app, which works well. We’re happy with the wash results. Our old High Efficiency Whirlpool washer left white spots on dark clothes, but there are no issues with the LG. It’s supposed to be more energy efficient, too. I submitted the rebate request to our electric company and they sent a response that it takes so many weeks to receive the rebate. I almost waited too long (submit within 30 days even though the rebate end date is at the end of the year).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall great washer

    Posted
    person
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was my first washer without an agitator and I had to get used to this. It's great except with blankets sometimes as the load gets off balance so you have to pause and adjust but I had to do the same with my old washer that had an agitator. The only annoying thing was trying to figure out how to use the add water option which you absolutely have to do as the machine does not add enough water on it's own. Clothes would have dry spots on them still so I had to search the internet on how to use that option but once I got it things were good. I like the glass top so I can see what's going on. The cycle seems long but it hasn't changed my laundry habits so no biggie. I did have to exchange my washer as it was making this horrible squeaking noise the first time I used it but I called Best Buy right away and they were awesome with setting up and exchange just a couple days later and the 2nd one was great. I read about a similar problem online and gathered it was from the delivery movement of the washer vs just the washer itself. All in all I love my new washer and I'm glad I got the bigger tub for our family of 4.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Absolutely perfect washer!

    Posted
    Keith
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our washer broke down...and with 5 and 2 year old boys who think "mud is the greatest place on earth to play!", we obviously needed to get one...asap. We saw that this one was on sale and agreed the price is right. Although there were cheaper options from different mfrs, I urged my wife in this direction as our dryer is the same brand. I mean, come on, can you really have a washer/dryer combo that isn't the same!!!! According to her, you could. Lunacy! Either way, she agreed and when this arrived while I was at work, she said(get this), "you were right, this washer is awesome." Forget about the rest of the quote after the comma, I just got my wife to admit something that husbands rarely hear from their wives! But as her statement ended, so did my dreams of being right about a bigger tv. Honestly, this unit has a capacity that I have never seen before. I do laundry once a week(my wife does more...but it's kid clothes included) and it doesn't even fill this one up. Most importantly, great product at a decent price. I would highly recommend this to anyone who does large loads(children, comforter) as this will handle it all.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok

    Posted
    JC12
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was looking for a simple top loader with a larger drum than my old machine. This was a good option that also looks nice but there are a few things I wish I had known and would change. The first is all the electronics and confusion. The water is never enough to cover the clothes, even with the extra water setting which you DEFINITELY need for EVERY wash. Wash does not seem as clean as with my older machine. The drum senses and "weighs" your wash prior to start - I cannot see that this function will last too long and you cannot turn this feature off! If that goes, your machine is worthless. Although spacious, the drum is so deep that I can barely reach the bottom to get the clothes out and I am 5'6" (not short). So for sure a short person would need a step stool to get their clothes out! Another issue is that the detergent slot fills up with water after each wash and it needs to be emptied...otherwise would surely cause mildew/odor. Nervous this won't last too long...

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Thank you for your feedback, it is very important to us. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH LG

  • Rating: 4 out of 5 stars

    So far best washer ever owned Wt7200 cw washer

    Posted
    Todd
    • My Best Buy® MemberMember

    Great Lcd screen . Just touch Lcd setting lightly to change water temperature spin speed etc. this is like a Cadillac model from all the other washer i ever owned. Only washed a few load. sheet & work clothes. So not sure how good it as cleaning clothes. But so far best washer I ever owned. I recommend it to any one. Better than any whirlpool, Amana ( seed queen), Maytag. . I never buy those washer ever again. They lasted on average 7 yrs. Pretty bad when u spend so much on washer that it can't even last 10 + yrs. So far Lg seem to have higher quality machine than any American made brand. Even Kenmore products have very poor quality washer.. My brother had one . It did not last very long either. Sad day when American can't even make a quality washer any more. Look like most company only car about the money not their products . In fact they made them to wear out so u have to buy them more often.. . i update my review as time goes on.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice washing machine

    Posted
    Godfather
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Replaced my 3.5 year old Samsung with this washer, hoping it will last longer. The Samsung had problems from day one and finally quit. Washer was delivered and hooked up by Geek Squad. I was given a very short demonstration. When I put the first load in and the tub began to fill I noticed water dripping on to the floor. I immediately shut it off and removed the water and clothes. Being a Friday afternoon, I knew my chances of getting service were slim and none and I had a ton of wash to do. I removed the back cover and found a small plastic tube connected to the drum split open. The tube clamp was not installed properly and had split the tube. I cut off the split part and reassembled the tube on to the tub, clamping it properly, and the washer works perfectly. I would suggest getting a full load demo before letting the delivery people leave!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exceeds all expectations

    Posted
    snguyen501
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We purchased a new washer to replace a base model washer that was over 10 years old. The installation team from BB came well equipped and knowledgeable on not only the washer but the hose and basic home functions. We have completed nearly 60 washes with very little issues (mostly learning curve of a new smart washer). The wirless connection was a bit tricky because it cannot connect to a home network containing symbols (!,./) Which is an odd requirement. So we ended up having to rename our wireless network and reconnecting all of the established devices so we could utilize the app as intended. With that being said - i enjoy having the app to change the specialized wash settings, and reminders for the tub cleaning. This washer is worth EVERY PENNY YOU SPEND! No odors, no weird sounds, it has been the best!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    My third LG toploader

    Posted
    Bill
    • Verified PurchaserVerified Purchase

    Both of the previous LG top load washing machines had their main bearing replaced after 3 years in operation. The top seal on the bearing leaks grease onto the clothing or towels. You have to watch closely as the machine ages for black spots to appear. The problem is not unique to LG. Before the LG's, we had two Whirlpool Cabrios that did the same thing. The most important point is to buy a 5 year insurance plan for less than $150, because you will use it!. We have had two of the last 4 machines replaced without charge by the insurance company. On one of the LG machines that leaked grease, the replacement part also leaked, and it had to be replaced after only 5 washings. Yes, they do make defective replacement parts. The LG is a fine machine otherwise. My final statement is : consumer beware.

    I would recommend this to a friend