Customer Ratings & Reviews

This washing machine is wonderful. The tub holds more laundry than any other machine I have used, including large commercial washers. The machine figures out how much water is needed, making it very efficient. It is energy star rated as well. This is the first washing machine that I can say is wonderful.

My previous washer was 14 years old when it started tripping the breaker. Upon research, I discovered it was the motor that was drawing too much power during the spin cycle and tripping the breaker. While I have done a couple repairs on this washer thanks to YouTube, I was hesitant in spending about $300 for a new motor on a 14 year old washer. Looking at all my options, I came to the realization that LG washers seem to be Top Dog at this time. This particular model had over 1,000 reviews netting over 4.5 stars. Luckily, I was able to pick it up from my local Best Buy the very next day. My old washer was a non-HE washer with a giant agitator in the middle. This new one just has an agitator plate and is somehow able to flip laundry with water jets. This new washer also has over a cubic foot of additional capacity. I chuckled a little when I saw it was also a Smart washer since my wife tends to shake her head when a new Smart device comes into our house. I have it set up to alert my phone whenever a load of laundry is done. As for washing laundry, it detects the amount of laundry and only dispenses enough water to match the load. The cycle is pretty quick compared to my last washer. And the end of cycle buzzer is now a nice cheerful tune. When replacing a washer, I highly recommend replacing the supply hoses at the same time to make sure there is a nice new interface to make a solid seal. While my previous hoses looked OK on the outside, I was surprised that the inner seal was chewed up. I think the new washer is great, I hope it lasts as long as the previous washer.

I have had this for about a month and it is the best washer I've ever owned. Gets the clothes really clean, it's quiet, quick, and easy to use. It's quite large but only a little difficult for me to reach the clothes in the bottom since I am only 5 ft. tall - a minor inconvenience. Overall, I am very pleased with this washer.

I love this washing machine. I ended up returning the Maytag washer I originally purchased and chose this LG machine instead and could not be happier. The capacity is huge and easily fits a queen-sized bedspread. The clothes come out very clean and you can really see how well this washer moves the clothes around during the wash cycle to get them clean. I also like the WiFi capability to notify me when a wash cycle is finished.

I never thought I would have strong opinions about a washing machine, but this one changed my mind. The machine washes very large loads of clothes very efficiently and capably. I am very pleased with this machine to date. Obviously the final determination is how long it lasts. For now, this machine has convinced me to consider LG dryers in the future too.

The washing machine is quite and efficient. My clothes are clean and rinsed throughly

My WT7200CW is just over 1yr old. The pulsator keeps coming off during cycle. No matter how tight I thread it back, it always comes loose again. Flipping the pulsator back and having a close look I realize the female spline is completely worn out that the drive shaft cannot hold any more during cycle. The drive shaft is a metal piece while the pulsator is a plastic design; the metal for sure will wear out the plastic part easily. Kudos to LG, what a smart design! You just costed me over $700 for the washer, and over $200 to fix your design defect, which is only a few weeks past the 1yr warranty. Looks I'm not alone and this problem is quite persistent with LG top load wahers. Check this out https://www.youtube.com/watch?v=9eKyo3Yvw3M Great job LG. I do recommend this washer to anyone who is rich enough and loves to spending money on fixing product with design defect.

On Memorial Day, our dryer died so we purchased a new washer & dryer. These LG appliances were recommended by the salesperson as being quality, reliable, & not crazy expensive. We have been using them for over a month now & have no complaints. It is relatively quiet, easy to use, looks good. I would recommend as a worthwhile purchase.

Took Best Buy delivery only about 15 minutes to install and replace my three year old, useless other model (brand name starts with an "S"). This one comes recommended by Consumer Reports. Has great reviews on Best Buy web site and around the internet as well. Easy to use, nice load capacity, connects with Alexa to advise me when it's done..or I can just ask Alexa how it's coming along.

I never thought I would like a washer without an agitator. I do. I read many reviews about water level being too low. It does look low, but...cloths get clean. U Have the choice to add more but it weighs them and it seems to know what it is doing. To Me it is quiet. I read reviews that people thought it was noisey, Not true, it is quiet. Lots of choices ,so far works well. Fun to watch, Cats love to watch it. HOPEFULLY IT WILL LAST.

The machine cleans clothes unbelievably well. I even threw in a white towel with colors by accident & it came out super white. The only issue I have e with this machine is that the WiFi function is hard to access. And then once you do, it doesn’t really do much. I thought and I believe I was told that it would send us a notification when clothes are done. That is not the case. At least I haven’t been able to figure it out. If just looking for a solid washer that is efficient, cleans clothes well and decently priced, this is your next purchase.

Great washer! Easy to use, large capacity, quiet, and love the ‘I’m done’ chime.

We went from a front loader back to a top loader because we wanted to have room to do comforters and other large items but not have to pay thousands for the capacity. We lucked out in finding this item on sale! Even got some rebates from the utility companies. Easy to use, washes great (even large loads). So deep I almost need a stool to reach down in there (I'm 5'6") So happy with this item.

Our 20+ year old dryer was still working but we needed to replace our 8 year old washer so opted to get a matching set. The new washer is MUCH quieter than our old version and keeps loads well balanced. Clothes seem to come out just as clean as our old washer. Wash cycle selections are more than adequate. Overall this washer does what it is supposed to do and we are happy with our purchase.

Cleans well. Runs quiet. Large capacity handles bedding and towels easily.

Very efficient & quiet. Our clothes feel cleaner than ever!

Love this washer! It’s big enough to wash our king size comforter in. It’s deep. The clothes come out nice and clean. You don’t even know it’s running. Works withWiFi too! We just bought our daughter a set of lg washer and dryer just like ours because she because liked ours.

Bought this machine after read reviews. Was nervous but absolutely love this machine. Very easy to use. Had a whirlpool before but wanted one without the agitator. Cleans cloths and works great. If your looking for a washer that handles large loads and cleans well, this is it love it.

This is my first LG product. So far, I really love it. It’s a no brainer when it comes to adding detergent, etc. the drum is huge and can accommodate large items and best of all, it actually gets my clothes clean. For those of us who are horizontally challenged, I recommend a footstool...I need one.

Huge. Easy to use. My parents and sister had no problems figuring out how to work it. Works efficiently & effectively. My mom loves it. She says it works like a dream. Cuts down on amount of baskets of clothes that need to be washed because it’s so big. Makes life easier. Just make sure you have a door big enough to get it through.