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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $3,299.99

Customer reviews

Rating 4.6 out of 5 stars with 166 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Center Control's quiet operation, efficiency, ease of use, size, capacity, design, space-saving capabilities, user-friendly control panel, and useful features. However, some customers have expressed concerns regarding the dryer's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 166 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome Machine!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Mashine!!! We enjoy the extra capacity and the space-saving design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stackable Washer/Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea that they are stackable, as it saves room. My only issue is when the washer has completed its cycle, the clothes are in the back of the machine. The person unloading it will have to bend down quite low to get their clothes out. Bad knees or bad back could be an issue.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. We understand your concern about having to bend down low to retrieve clothes from the back of the machine after the cycle is complete. We appreciate you sharing this feedback with us, as your comfort and convenience are important to us. If you have further questions or need assistance, please feel free to reach out. We value your input and will take it into consideration for future product improvements. Thank you for choosing LG for your home appliance needs. ^Cris. LG

  • Rated 5 out of 5 stars

    Best Washer & Dryer combo I have ever had!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Washer I have ever had! I love the AI features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Javier and Miguel for the pleasant installation very professional and fast. We just did our 1st wash and it and we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, excellent investment, great product, quiet and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New addition to the family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our home. Need to read book is the only problem not that user friendly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our LG washer and dryer combo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer is very sleek in design and has smart capabilities. We always use the AI mode as it automatically determines how much soap and how long will the cycle be depending on how much clothes I put in the washer and dryer. Clothes always come out clean and dry. Plus, I don’t have to reach for the top just to operate on the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very roomy and fast! Can wash dog beds and comforters with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Review on Washer dryer tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We definitely love the washer and dryer unit! Our son has combo unit and love his alsi.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Tower washer/dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the large capacity drums. I also like the tub cleaning feature. I work in a profession that gets my clothes greasing and when I’m finished with a load of laundry I can run the tub cleaning feature. The size is also perfect height for my mom who is short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this product. Got more space in our laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous. Washer and dryer are best I ever had and I’m 70 years old. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with both Best Buy and the machine. Best Buy delivered and installed on schedule (3 days). We couldn't be happier with the LG tower. Can't hear it running, no vibration and extremely easy to use. Clothing comes out cleaner and wrinkle free. Auto soap and softener work great. Steam refresh is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the washer and dryer. Washer is so quick. Dryer is great as well. My complaint is that I cant choose which way the door opens. It only opens to the left. I should have considered that before I purchased. Love that they dryer has a steamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience I didn’t know I was missing before!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for several reasons. First I love the looks. Very modern and clean styling. Second, it doesn’t take up much space in the laundry room. Then there is the convenience of having all the controls easily accessible unlike the old stack where it was difficult to see the settings in the top unit. There is also all the features including an AI setting that figures out what type of fabrics are in the machine, how dirty they are and then determines how best to wash them. Speaking of convenience, this model has the detergent and fabric softener reservoir system. Just fill it up and it dispenses the correct amount of each! No more dealing with tablets or pouring detergent in for each cycle. There is also full communication with your mobile device that provides you with a status of in progress cycles, time remaining and even detergent and fabric softener levels. With this machine you literally can put the clothes in and let it do the rest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wash tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice wash tower. The dryer better than the Samsung dryer I had for 10 years. The washer is really nice, no complaints on that. My only complaint is the phone app to the wash tower not connecting easily.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Stackables

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought these stackable great product for the price floor model

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this set!! So quiet and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this machine!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our WashTower! We had an earlier generation of this machine in our old house. We just bought the updated version for our new house and love it! Fantastic in every way including ease of operation, quality of washing and drying, and even web and home connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent wash tower.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy at the ease of use and the ability to was large loads with no issues. The auto dispenser is a great feature.

    I would recommend this to a friend
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