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Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $2,299.99
The comparable value price is $3,399.99

Customer reviews

Rating 4.5 out of 5 stars with 81 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Center Control, frequently praising its quiet operation, ease of use, and space-saving design. Many appreciate the efficient performance and the intuitive control panel, finding the features well-designed and helpful. The machine's ability to handle larger loads is also a significant plus for many users. Positive feedback consistently highlights the overall convenience and effectiveness of this laundry system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 81 reviews
  • Rated 5 out of 5 stars

    Great Washer and Dryer with One Small Annoyance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how sleek the WashTower is! It handles large loads with ease, and the steam feature is a game-changer for stains. The dryer works great, but one downside is that debris like sand collects in the front door seal and falls out when opening the door. Overall, it’s a fantastic package with space saving solution

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great! Looks great! Easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stacking combo! Freed up space in my laundry room to put nice cabinets on both sides! Works great! Super easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did just couple washes, works great, silent and the washer is faster that my old one. 4 star because first time when the delivery company delivered it damaged it so they took it back and send me a new one. Just lost some time. O yeah it looks so good in laundry room. We will see how will work over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good space saver$$$ lees noise.smart.washes good,less energy and water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine, very quick cycles, laundry smells great and has multiple cycle plans. Everything i needed and more

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Incredible Space Saving Option.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laundry tower meets all my needs. There are so many cycles to choose from. The machines do a great job cleaning the clothes and are efficient. The steam cycle in the gas dryer has been invaluable for getting wrinkles out of clothing quickly. The controls all being in one location makes it way to see.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not be more than happy with this tower washer Fits perfectly and works amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my LG washer and dryer tower I can't believe how clean everything come out

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    LG Wash Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my machine. All I can say is I’m still learning all the features. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be more happy with my purchase. The machine is so easy to use and extremely efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    All fun & games until glass shatters

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it looks great and has all the bells and whistles but less than a month into owning it glass spontaneously shattered on my washer. Online forums tell me this is very common sadly. Dealing with Best Buy customer service chat is extremely frustrating to fix too. I have an appt scheduled and still not convinced they’ll bring replacements then. Be warned.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for bringing this to our attention. I'm sorry to hear about the unexpected issue you're facing with your LG washer. It must be frustrating to experience the glass spontaneously shattering, especially so soon after purchasing the appliance. I understand your concerns and the hassle of dealing with customer service can be frustrating. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer/dryer duo is amazing.. we purchased two units while on sale. One leaked on the first day but we balanced and hasn’t leaked since. The installation guys were very and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Works wonderful. Fits in our space perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOOOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! We use it with the LG ThinQ app. Great purchase! And great service at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy in Park City

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the machines and their efficiency. They are very quite and perfect for our new laundry room. LG is my favorite brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG washer dryer is such an essential machine! Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/ dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It works great and fits perfectly. Like that the controls are in the middle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit in my new condo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this all in one washer dryer Amazing technology

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Performance

    Rated 5 out of 5 stars

    Great combo!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to fit this into a tight spot when the old ones dies and I was stoked they made modern sets at this size. It runs great. Easy operation. Quiet enough we can watch TV in the next room and it's not banging around.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Missing a big feature - but otherwise great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, this has been a great replacement for our 10+ year old old-school washer and dryer units. It looks great, and does a great job with washing and drying all fabrics. Two things that caused me to drop this to a 4 star review: 1. The doors are mounted on the left of the unit, and cannot be switched. Our laundry room would work out a lot better if they were on the right hand side but that cannot be done. 2. The app is really cumbersome to setup. I got it done, but it took a while to get my phone to connect to the unit. It doesn't add a ton (besides an extra year of manufacturer's warranty) but I like having a notification telling me when my wash is done. Some reasons we love it: 1. Highly efficient - the dryer takes about half the time as our old dryer did for similar sized loads 2. The detergent dispenser is awesome - we got rid of Tide Pods and have gone all liquid - which is cheaper and more efficient (you don't need more than a small bit of detergent in most situations) 3. Very quiet operation, and it doesn't shake the whole house 4. The aesthetic fits our laundry room's vibe which is always a nice touch.

    I would recommend this to a friend
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