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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 295 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 295 reviews
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    LG Delivers Perfection – Performance Meets Style

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer and dryer set has completely transformed my laundry routine. What used to feel like a never-ending chore now feels effortless. The washer is powerful yet gentle — my clothes come out spotless without fading or damage, even on delicate fabrics. I especially appreciate how energy and water efficient it is, and how quietly it runs. The dryer is just as impressive. It dries clothes quickly and evenly without overheating, and the variety of settings means I can handle everything from heavy bedding to light athletic wear with confidence. One of my favorite features is the sensor dry, which prevents over-drying and keeps clothes looking new. I purchased mine in the platinum black color, and I absolutely love how sleek and modern it looks in my laundry room. It’s stylish as well as functional, which makes the space feel upgraded. The controls are intuitive, and I really like the smart features that let me check progress from my phone. This washer and dryer set has saved me time, energy, and even money on utilities, all while giving me outstanding results. It’s the perfect combination of performance, design, and convenience — I couldn’t recommend it more highly!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ease of use

    Rated 5 out of 5 stars

    geat machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Holds a good amount of clothing and is simple to use! All the settings are easy to understand and the design is sleek and sexy plus its fun to be able to see the to clothing gwt sloshed back in forth even without the agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Cleans our clothes very well. I really love the fact that there’s an app that tells you how long is left and when it’s done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. Its large enought that I can wash a king size comforter. It has multiple setting for different type of loads. It is connected.to my phone so I can get info on my loads such as when the load finishes, errors (which I have not seen yet), what phase the cycle is in and if there was something needing repaired.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    LG is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good size basin. Quiet in its action.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have king size beds so the bedding is bulky. This washer has no problem with it. I love it does not have an agitator. First time without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extraordinary Seevice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife and I visited the Best Buy store in Poughkeepsie last week to purchase a washer/dryer. We were assisted by Tom. He was very knowledgeable, having worked in the Sales for many decades. His help was invaluable in helping us find the right size washer/dryer to meet our needs as a retired couple. The delivery team were awesome. They did a meticulous job of removing our old washer/dryer and installing the new ones. Great job Guys and Tom! Oh and the email from Best Buy enabling us to follow up with any questions or concerns was reassuring Overall this was a beautiful experience from start to finish. Thank you, Michael & MaryAnn

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kids avoid it due to high pitch sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer but our 22 and 19 year old college students say there is a high pitched sound coming from it that hurts their ears! Me and the wife can’t hear it as we are in our 50s. Would not recommend because of this issue. It appears to be an LG ongoing issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . Works beautifully. I thought it would be hard to program to my phone but i was able to do it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it. It has clear functions to select from depending on the laundry load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set!!! Works like a charm, love all the different options, and they look SO classy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my new LG washer and dryer set. So far, so good. Life's Good!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s doing the job. It’s drying up everything so I’m having fun with it using it right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    New LG Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a dryer that has not broken down. So far this dryer has met my expectations. Very easy to operate. I’m very pleased with my purchase. Also I was able to get it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team K2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have my wife happy. Very professional, courteous and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great match.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Love the smart phone app and remote start abilities.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ease of use

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew a washing machine could be so quiet. The drum is huge and I can wash bed, comforters and large blankets with ease. I love the sleek design of the exterior of the washer itself. Very user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve waited to write this review for a month because I wanted to specifically test it out before giving my two cents. Absolutely love my LG 5.0 Cu. Ft. Smart Top Load Washer! It’s super spacious, quiet, and efficient. The Easy Unload feature is a game-changer, and the smart features make it simple to control from my phone. Clothes come out clean and fresh every time. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Cycle options

    Rated 4 out of 5 stars

    No soak cycle :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer a lot. It seems to be effective and is much quieter than our old GE. We chose this model as it is slightly easier to reach the bottom of the tub compared to the 5.5 cubic foot model. Why 4 stars? There is no soak cycle and I can’t find a reason why. To get a soak we start a cycle, then turn the washer off and turn it back on with a delay cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Cycle options

    Rated 4 out of 5 stars

    Large capacity, super quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is super quiet, I had to keep checking on it to confirm it was washing. I like the large capacity drum, it can easily accommodate a queen/king size comforter. However, the first time I washed my comforter, I had to run the cycle several times and the washer got stuck on spin for about 30 minutes. The app is helpful to keep track of the time left, but I noticed that counts are off often.

    I would recommend this to a friend
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