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Customer Ratings & Reviews

Your price for this item is $1,049.99
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Customer reviews

Rating 4.7 out of 5 stars with 652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 652 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Best choice ever after exhausting search

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washer is amazing! It has an enormous capacity that handles multiple thick dog blankets or even my queen duvet (yes you can wash them!) I love that it’s quiet and part of the smart app which even allows for a delayed start. The color is gorgeous next to the matching dryer and I have them on pedestals so they are at the perfect height. Prob one of my favorite features is the partial door open holder to allow the interior to fully dry out. If there is one small negative is that specific to dog hair it can be a little challenging to get it all out but I deal because otherwise I couldn’t be happier, I searched a very long time before choosing these and never looked back!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Exceptional Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional washer! It’s fairly quiet. It has a very large capacity. It washes big blankets and quilts. You can do a quick 15 minute wash. It has many features and pretty easy to use. Black Steel is a great color.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clothes Truly Cleaned 1st Time. Best Washer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST WASHING MACHING I EVER BOUGHT! I did weeks of research before deciding on this machine and I am so glad that we purchased this brand & model. My clothes come out clean on the first try. I'd had a different brand of front-loader and I wasn't impressed, this machine has definately changed my mind about front-load washers. I'd like to tell about all my favorite features, I can't, but I will tell you about some. Turbo Wash, 5 jets of water spraying your clothes to help get them clean, steam feature helps lift stains before the wash, downloadable cycles not to mention several pre-programmed cycle already included which are customizable . I love the wifi that allows control my washer from my smartphone ,even when I'm away from home, lets me keep track of my washing progress, sends me notification when it's finished and sends me information about my washers preformance and when it's time to clean the tub. It's a powerhouse yet quiet. I actually enjoy doing laundry now and it does it so well that after years of having to relaunder clothes it just feels strange it being done so quickly and right the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LG Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity washer. Normal cycle is much shorter time than our old washer. So many options on both washer and dryer. Quieter than set we had previously.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    SuperClean Clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome. So quiet and is very gentle on clothes but gets them exceptionally clean. Will update this post if we experience any issues

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Shawn! #LifesGood when you can expect exceptionally clean clothes every time you hear the chime indicating your wash is done. Enjoy the washing experience! Should you ever need support, help is only a few clicks away on social media. (@LGUSA on Facebook, @LGUSSupport on Twitter). ^Chris LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this machine. She states that it is so quiet that she can do laundry and work at the same time. The washer and dryer are right beside her office. Previously doing laundry during the day was a punishable offense. I got good husband points for this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! I especially like the bright whites setting because all my sheets and towels are white and they look so fresh and clean when they come out of the wash. I also like the fact that I get a reminder when the load is done either by the washer itself or the app if I’m outside or in another part of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Superb appliance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful new appliance, works great and is quiet. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a attractive and efficient washer with lots of options and great technology. My wife loves the steam option. We will definitely choose LG for our future kitchen replacements!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer/dryer love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer combo! I love the features and it’s robust ability to clean even the heaviest filthiest stains. I was skeptical initially but I definitely love this item now! Smart wifi enabled. Only thing missing is HomeKit compatibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these! They were great 3 years later. Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Fantastic, but expensive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who has never had a new washer ever, this is an incredible machine. However, the price tag was so high I felt like I was buying a new car. I didn’t buy the most expensive model, nor did I need all the bells and whistles this machine had. Either way it works fantastically.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Freshest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine exceeds every expectation I've ever had! Not only does it wash my clothes, but it repairs discolored damage that was a result of my previous washer! Seems to as well restore the fibers of my clothes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in need of a washer & we wanted a front-load washer; and according to Consumer Magazine LG was one of the top electric washers. 13 days after we purchased BB had the exact washer on sale. I went to the store & they matched the sales price. Great PR. There are numerous cycles & I haven't learned them all yet. The washer is really quiet. So far a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Covers all the different types of washing we have to do. And it gets our clothes very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my LG washing machine. Its available options are perfect for our household loads. I am finally caught up! Plus, the app is very helpful.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Glad to hear you're enjoying your washer's features as well as the ThinQ app functionality. #LifesGood when your washing machine sends notifications to your phone alerting you your load is done!
      Should you need support, we're here to assist! Please send us a direct or a private message on social media (on Facebook or Twitter) at the handle @LGUSSupport. We'd be happy to assist you! ^Chris LG

  • Rated 5 out of 5 stars

    Love this washer and dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this purchase and installation through beat buy! Highly recommend! The products are perfect, installation went smooth even with my laundry room upstairs, and price matching really seals the deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wisest purchase I made and Geek Squad did an awesome job putting it together. They were very careful when installing both the washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer-LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and senses the load size and adjust to the load size and runs according to that soze of the load. Self wash is great also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new front load washed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer. Glad I made the switch to this washer and dryer

    I would recommend this to a friend