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Customer Ratings & Reviews

Your price for this item is $999.99
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Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,227 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New LG Washer/Dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the power of this machine. Did 6 loads on delivery day. Bought one set for my daughter 2 months ago. Bought the same ones for me this month.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a attractive and efficient washer with lots of options and great technology. My wife loves the steam option. We will definitely choose LG for our future kitchen replacements!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer/dryer love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer combo! I love the features and it’s robust ability to clean even the heaviest filthiest stains. I was skeptical initially but I definitely love this item now! Smart wifi enabled. Only thing missing is HomeKit compatibility.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this set

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well and easy to clean! Use it multiple times a day! Many great settings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these! They were great 3 years later. Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful quiet machine I love the sleek look and the steam settings work great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Freshest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine exceeds every expectation I've ever had! Not only does it wash my clothes, but it repairs discolored damage that was a result of my previous washer! Seems to as well restore the fibers of my clothes!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Fantastic, but expensive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who has never had a new washer ever, this is an incredible machine. However, the price tag was so high I felt like I was buying a new car. I didn’t buy the most expensive model, nor did I need all the bells and whistles this machine had. Either way it works fantastically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in need of a washer & we wanted a front-load washer; and according to Consumer Magazine LG was one of the top electric washers. 13 days after we purchased BB had the exact washer on sale. I went to the store & they matched the sales price. Great PR. There are numerous cycles & I haven't learned them all yet. The washer is really quiet. So far a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Covers all the different types of washing we have to do. And it gets our clothes very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I would buy this model again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes and works as expected. Low noise sitting directly LVP over a concrete slab.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 3 out of 5 stars

    So far functions fine - can barely read the panel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be functioning fine. We replaced a version that was a couple of years old due to moving to a new home. This version you can barely read the control panel and the words are not lit up, so giving this 3 stars. The older version we had it was easily readable and well lit up. Very disappointing to say the least.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer. This machine is beautiful. I wash at least every other day since i bought it. It senses the weight of the clothes and adds just the right amount of water. I now use less water and less detergent. A very efficient machine. My wife cannot even touch it. All washing duties now belong to me....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Front load set I have owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this set to replace our LG high capacity top load set. We have been using it for a month and have had no issues. We constantly had off balance issues with the top load. My only complaint is with heavy loads it’s loud for spin out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking duo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Kenmore HE3, can’t believe I took so long. This L G has my wife jumping. The 5 Cu. Ft. Capacity saves so much time with the capability to do much larger loads. It saves time and water usage especially since we are on a well. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indestructible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for LG washer purchased in 2005 from BestBuy, due to fire at house. Both washer and dryer still operating like new 17 years later, before smoke damage. LG in both homes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my LG washing machine. Its available options are perfect for our household loads. I am finally caught up! Plus, the app is very helpful.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Glad to hear you're enjoying your washer's features as well as the ThinQ app functionality. #LifesGood when your washing machine sends notifications to your phone alerting you your load is done!
      Should you need support, we're here to assist! Please send us a direct or a private message on social media (on Facebook or Twitter) at the handle @LGUSSupport. We'd be happy to assist you! ^Chris LG

  • Rated 5 out of 5 stars

    Love this washer and dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this purchase and installation through beat buy! Highly recommend! The products are perfect, installation went smooth even with my laundry room upstairs, and price matching really seals the deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wisest purchase I made and Geek Squad did an awesome job putting it together. They were very careful when installing both the washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer-LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and senses the load size and adjust to the load size and runs according to that soze of the load. Self wash is great also.

    I would recommend this to a friend
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