Customer Ratings & Reviews

Easy to use, efficient, quiet. Loads easily without needing a pedestal.

I love almost everything about my new washer and dryer! You can download new programs—mostly new cycles. I have seventeen and counting! I get notifications of every single thing that happens with the system: today I go a notice that I had a power failure and needed to start the program again. I get notification when the cycle is done. The only thing it doesn’t do is put the clothes in or out-since I purchased the pair I don’t have to worry about adding detergent as this is automatically dispensed to my specifications. I do miss that you don’t have the ability to set the time by minute increments on either the washer or dryer. You only have the option, for example, of drying for 10-20-30 minutes and nothing in between. The washer self-cleans, which in a front-loader is a necessity. I love the fact that both are online and highly interactive with me, the user, as to machine health, ability to download new features, and progress of wash cycles. No longer do I have to guess at when the laundry is done. I am so glad that I made this purchase!

I love it, works great and barely makes any noise which is very nice.

Fantastic! Large capacity, load sending, quiet and efficient.

I can confess that I have the best experience about this article, I highly recommend it

I am so happy with this washer. I wanted an LG in 2020 when we built our house, but it was 8+ months out on backorder so I got a Samsung. I was so unhappy with how loud it was since our laundry room is on the second floor. You could only adjust how long the spin cycle was, not the strength. That was the main thing I looked for in a new washer and this one is just amazing. On medium spin, you don't hear a thing. It also washes well (I suppose that's important) and the connectivity through my phone is an added perk. Very happy and now Im waiting for my Samsung dryer to die so I can buy the matching dryer.

Our Samsung majn bearing went just after 7 years! To expensinve to fix. Read all reviews and this seemed like a solid machine! Boy was i right the WIFE LOVES IT and as we know HAPPY WIFE HAPPY LIFE! She loves the auto soap feed feature and she only has to reload it after 20 loads are done. It does a stellar job on cleaning clothes and is a very quiet running machine! Highy recomend this LG.

Excellent washing machine! Wonderful features and easy to use.

Although the delivery service through Best Buy was not the greatest experience, the washer is excellent so I will keep it at a five star.

Great product so far we're going to had it for less than a month but they seem to be working very well and Best Buy is a good company.

Awesome sales representatives assisted in making this purchase. Very high quality washer and exceptionally quiet.

Great we bought the LG washer /7.4 LG dryer and 2 pedestals. The Guys that delivered the units were great they made quick time installing them and took the time to explain how to use them. Another great purchase and Really like the LG brand .

We absolutely love this washer. It's so quiet and it gets everything very clean. 100x better than what we had. We were loyal to Maytag for way too long, and so glad we chose this set. Now we just need the dryer to get here.

I bought the set, and I love yhem both. They are very quiet, very soacius, easy to operate, and very stylish

We went with LG when we needed a new dryer as our previous set lasted 18 years. The new dryer is awesome! We love the load capacity and not having to fill the detergent and fabric softener every time has been great!

I love this machine. Oh geez, definitely an upgrade for me and being able to handle it from my phone. It’s just just an amazing option. Definitely get the one way you don’t have to refill the soap all the time.

We love our new LG washer. It took some getting used to with the settings, but it can sense your load and adjust on its own. Very quiet and easy to use. A bit pricey, but it had the extra capacity we wanted in a decent size package.

Received just over a week ago & have done probably about 10 loads of laundry already and is working wonderfully! My previous washer was a top load Whirlpool that last not even 2 years. Switching to LG has been an amazing upgrade compared to my crap Whirlpool that wasn’t much cheaper than this unit. Love the setting options & the ability to connect to the app. to get notifications, recommendations and reminders. I didn’t get the pedestals and let me just say save your back and just buy them lol

Very nice very large capacity. The family decided they don't like the automatic detergent dispenser. We need to figure out how turn that off. Also all the other features, like wifi, seem unnecessary.

This Washing Machine displayed the best combination of speed and cleaning power, with some of the shortest, most effective cleaning cycles available. It excels at removing stains in the least amount of time, while still treating fabrics gently. It also offers wide varieties of wash and temperature settings. It operates quietly, includes a useful interior light, and has a magnetic door prop that helps prevent mildew and manage odor. This Wi-Fi–enabled model connects to LG’s ThinQ app, which allows us to monitor cycles, receive maintenance alerts, and start the machine remotely, which is awesome.