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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 459 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 highly for its cleaning performance, quiet operation, and ease of use. Many appreciate the washer's large capacity and convenient features, such as the automatic detergent dispenser. While some find the price to be high, the positive feedback on its performance and features outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 459 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, very quiet operation and the 5.0 Cu. Ft. capacity is a tremendous benefit. King size comforters and blankets are now able to fit in the washer. The technology built into this washer makes washing clothes an efficient and effective operation. The automatic detergent and softener dispenser is also a great plus since it automatically disburses the exact amount needed based on the load.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New LG washer. Will it last a decade?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great my previous LG was purchased 8 years ago. I love the app. It tells you when the load is finished. I connected the whole family so we all get notifications and can move the clothes along. The auto dispense is also great. There is a manual override if needed. The only thing it doesn’t have a manual softener dispenser. Quite, doesn’t shake. Also love the drum light, just wish it had a physical button on the machine to activate it. Turbo cycle is really fast. Do a load in under 30 mins. I got the dryer with it too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Wonderful washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use machine has everything I need or want in a washing machine does a wonderful job cleaning clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love my LG - CU. Ft. washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine with really nice features! Cleans the clothes great and is super spacious. Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My New LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. I have never owned an LG product but I am a new fan. The app is seamless with some wonderful features. I am able to adjust the temperature, spin speed etc. right from the app to give my wash the personal touches I need. My clothes come out fresh and so clean with far less laundry detergent than I had to use with my old washing machine that came with the house. I received this machine a couple weeks ago and it has been doing the job quite well. I believe that this one will last.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Holds loads of laundry. Great choices for different wash cycles

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Better than last washer and I loved last washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's huge inside. It can handle big heavy loads. Does all of our king size bedding easily. Turbo wash in is my favorite. The auto dispenser is great.I Don't have to put in detergent and fabric softener each wash and you can adjust the amounts that you want it to dispense. Have trouble with Wifi/app connection, but washer is in basement and modem on a second floor. Our last LG front load washer lasted 17 years. Needed one fix 7 years ago which I did myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, great. WE expect it to be as good as previous washers from LG which we had before.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it’s costly but it’s worth the sacrifice. I love the weight sensing, the detergent and softener reservoir, the quietness, the capacity it holds. (I have a family of 5) and can wash a king size comforter with ease.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    Exceptional washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, it does a great job and has a lot of options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful machine. Nice that we can use app advising when drying is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Beautiful washer dryer set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is easy to operate a is very quiet with no vibration!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey, Deedee! We’re delighted to know that you are having a five-star experience with your LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Here at LG, we work hard every day to give you the best products and experiences. You make our day in hearing that we fulfilled that for you. Enjoy! ~Rita LG

  • Rated 5 out of 5 stars

    Watch the installers Best Buy uses , great washer.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my washer! It has so many different cycles to choose from! Only down side was that the guys who installed it scratched it in multiple places and then tried to cover it up with the papers that are taped to the top of the machine…

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey Ashley. We appreciate you bringing this to our attention. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. We assure you that your review is considered and does not go unnoticed and we will surely pass on your feedback to the rest of our team. ~Anthony LG

  • Rated 5 out of 5 stars

    Sleek looking washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. I love the automatic soap dispenser. The dispenser eliminates over use of laundry soap and saves money.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, easy to use. Love the large capacity. Also, it’s very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE MY LG WASHER & DRYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I finally purchased a front load washer and dryer set. Best Buy made it so easy and the delivery people were on time and friendly. Keep me informed as to their arrival, set up both items and also showed me how to use them both. Much appreciated since I have never had front loaders before. Also gave me some tips too!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer cleans extremely well and is so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer with all the other added features that come with the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can confess that I have the best experience about this article, I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 5 year old Samsung washer that stopped working. This new LG is amazing. Clothes come out cleaner than ever. They also come out almost dry with how quick this unit spins. Very happy with the purchase would highly recommend. Also the LG ThinQ app is great.

    I would recommend this to a friend
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