Customer Ratings & Reviews
- Model:
- SL10YG
- SKU:
- 6333919
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality of the 5.1.2-Channel 570W Soundbar System with Wireless Subwoofer and Dolby Atmos with Google Assistant, with many saying it blew them away. They also appreciate the easy setup process, making it a great choice for beginners. However, some customers have expressed concerns about the size of the soundbar, saying it is long, wide, and heavy. Additionally, a few customers have mentioned issues with the subwoofer and the volume not being as loud as expected for the price.
This summary was generated by AI based on customer reviews.
Great product great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very concealable and extremely convenient. Does the job it was designed to do.
I would recommend this to a friendspeAKER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product, great price,, buy buy. in stock . good quality
I would recommend this to a friendPerfect Sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound and fits just perfectly under my 65in TV
I would recommend this to a friendEasy set-up and great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great addition and works well with my LG TV. Seamless set-up.
I would recommend this to a friendAwesome sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new surround sound, watching 4K movies is even better now!
I would recommend this to a friendWow... what a sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listen if you can upgrade and can afford this one I highly recommended it.
I would recommend this to a friendAwesome sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This boosted my TV to movie quality sound..... a must add option!
I would recommend this to a friendSoundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product works well no complaints from me Best Buy is the best!
I would recommend this to a friendYooooo it’s dope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need a remote tho, Amazing sound quality Dope system
I would recommend this to a friendGreat sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is incredible. The audio is precise, clear and vibrant.
I would recommend this to a friendExcellent sound system.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good and sounds good. We are very happy with our purchase.
I would recommend this to a friendAmazing sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing. Great sound and very sleek looking!
I would recommend this to a friendOutstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tremendous value and quality for price, no regrets.
I would recommend this to a friendSuper surround sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I added this to the LG CX65. Watching TV is fun again.
I would recommend this to a friendWell worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and saves on space. Setup and the kids love it
I would recommend this to a friend- Cons mentioned:Subwoofer
Horrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this sound system for 30 and the soundbar went bad, returned it for a new one, and right from the start, the subwoofer was bad. Took it back and purchased a Sonos. Sonos knocked it out of the part. Best Buy on the other hand, was great to deal with!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG Sound bar. I am sorry to hear that it was defective and that you had to return it.
Your feedback is very important to us and will be shared with our product team.
If you decide to give LG audio products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded great in the store and if I could take it back I would Sounds great really loud but a bit tinny for regular tv Don’t have tears yet That may help But awkward set up has me hold off on tgem
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Worst Soundbar I have ever purchased.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for less than one year,and who i spoke with LG 5 times while it was under warranty.LG said they would help,and they never did...Moral of the story,be cautions buy better products.And for those who are curious,the issue im having is a continuous resetting and clearing of all settings.Sometimes it might work....And then the wind blows and it starts resetting again.Sad thing was,i was fan LG until this 1,500 paperweight of a soundbar.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We regret you did not receive support in resolving the issue and we hope that you are willing to
allow us another opportunity to assist. Please contact LG Customer Support by direct message
via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/).
You can also call us at 800-243-0000. Please provide your contact information, model/serial
numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
- Pros mentioned:Google assistant, Sound qualityCons mentioned:Size
Decent Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this soundbar to improve the sound vs. LG OLED TV alone. Have a Sonos Playbar but it didn't do justice to my 4K DVDs and it doesn't support Dolby ATOMS. Been a month now and I state the following: Pluses: Nothing beats the Dolby ATMOS soundtrack when looking at Apple TV or VUDU 4k Movie or a 4k DVD. Neat to have Google assistant built in the speaker despite low in volume when the speaker running the TV volume. Negatives: This baby is big, really big. I had to buy another TV stand to fit on in from of my TV. I get an occasional pop or hissing sound when it switches to Dolby ATMOS soundtrack. Trying to figure out which cable is the cause. Should also note that 2 extra speaker kit is worth the investment if you want to expand your surround sound.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thanks for your review of the LG SL10YG Dolby Atmos Soundbar. We are happy to hear you are experiencing great Atmos sound when watching movies. Regarding the size, please understand it was designed to match the width of a 65” TV and we hope you are enjoying the balance of the aesthetics between the bar and your TV. The pop or hissing you mention is not typical, so if you have not been able to get to the cause, please feel free to give us a call at 800-243-0000 so that we can get more information and get to the bottom of this for you. ^CP
- Cons mentioned:Customer service
LG soundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer blew after a year. LG customer service is absolutely the worst
No, I would not recommend this to a friend