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Customer Ratings & Reviews

Your price for this item is $1,119.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 393 reviews

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  • Quality

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the large capacity, quiet operation, and excellent cleaning performance of the 5.2 Cu. Ft. 14-Cycle High-Efficiency Steam Front-Loading Washer. Many also appreciate its ease of use and energy efficiency. However, some users have noted challenges with the spin cycle, including occasional balancing issues and difficulty understanding the control panel. A few customers also mentioned the high price point and some reported a lingering smell after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 393 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer for the color, size performance & it sings a tune when its done. It doesn't get better than that. So far so good on everything.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very efficient, and ver quiet. Nice tune instead of buzzer when done too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer & dryer! Huge capacity!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after looking into every company this product has stolen it points on performance and look , overall a good product from LG

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Love the size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer (and dryer) to replace my pair that was 19 years old. I have to say that I love the size of the drum. We are only a family of 4 but I tend to only do laundry once a week. Since buying this I can do larger loads of laundry, cutting down on the work. There are a lot of settings, and it takes some getting used to, but I just kept referring back to the book. But, with a larger interior comes a larger exterior. We have ours stacked with the matching dryer and I am 5' 8" tall and have to reach above my head for the controls to the dryer. They are also next to a sink/laundry tub and stick out at least 6" further. Make sure you have enough room for these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 5.2 cu. Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. Washes my king size bedding in no time. My son is in little league and is required to wear white baseball pants. This washer gets them clean every time, no sign of sliding into home left on them anywhere. Only con, I now realize I need to buy the matching dryer because my old whirlpool duet dryer cannot keep up with how quickly these larger loads are washed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The Best Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute best washer that I've ever owned. As well, it has enormous capacity! The finest, enough said!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Silent and of high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very silent but still works very hard. It is a product that visually represents strong quality.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The Mama of all washers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing clothes has always been an easy thing for me. This washer has made it fun. 4 large loads in one morning. Washed and dried with the help of matching gas dryer. Pillows, done. Comforters, no problem, Tried the showers matts, their beautiful. Looking for the challenge. Today used the allergy setting for a blanket with cat hair. I can't be stopped. I am making my home a clean place to be. Oooooo are those curtains I see. Plans for tomorrow per chance!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love my new LG Front Loading Washer and Dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer are the cat's pajamas! I actually don't mind doing laundry anymore. The clothes come out super clean and soft, and the larger size means less wrinkles too. A bit pricey but worth it!

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Washer is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem with the washer is the controls. They are hard to read unless there is a lot of light in my laundry room. The same thing with the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I don't think it stopped for the first 2 weeks it was here except for a few hours when I was sleeping. Everything in the house has been washed several times. It gets the laundry so clean- so much better than our last washer. I had a sweater I was about to throw out - I had only worn it a few times and it had a stain on it that I couldn't get out with our old washer. This washer got it out the first time with no extra treatment. We like this washer so much we plan to get another one just like it for our horse barn.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge Capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two new baby boys in the family, we wanted a set capable of washing a lot of clothes in one load. So far there has been nothing thrown in this washer that couldn't be handled. It will wash our king-size comforter without issue and seems to clean standard loads just fine. The machine is stylish and the capacity is absolutely humongous! The only negative is the size of the units overall. If we didn't have a large laundry room, the set would never fit. Additionally, it's taking some time to learn load selection. Have noticed a lot of lint on clothing which I account for the fabrics being over-agitated...perhaps a lesser cycle needed to be utilized. On a side note...I didn't think we'd use the steam function but after leaving a load in the dryer overnight, it was a great refresher for any wrinkles on all of the materials.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best and now almost year later no issues. Its features rich and so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome and works great! Definitely don't think twice about purchasing this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingers are crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is replacing a front loader which we just could not keep from molding in the front. The door magnet and new drain system on this one appears to be doing the job, fingers are crossed. This washer does a great job and only minor down is that it is a little noisy at the agitate begin of a cycle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very large machine as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a floor model over the phone after reading very high reviews on this model. The deal I received was great and I thank bestbuy Northridge for superb customer service. It was badly mishandled on delivery causing severe cosmetic flaws but BestBuy delivery camera through with a very generous gift card as a goodwill gesture. Luckily it's cosmetic on sides of unit and isn't seen nor affect machine performance. So far machine works very well and I've washed 8-9 pairs of jeans in one load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    In Love .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of Washing Power -- BIG LOADS !! GREAT WASHER ,now I need the Dryer ...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space for large loads. Washes quickly and gets everything clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great machine-until the board goes out at 20days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Board went out 20 days in the house... used maybe 15 loads. Service tech not at all surprised and suggested that if I didn't have the extended warranty, I had better get one... "They just don't make 'em like they used to!" - no kidding. I'd like some offer of payback for traveling to my mother's to use her machine or to the laundry-mat (yuck). Time and trouble waiting for a part is costing me all the money I had saved at the time of purchase. But, I do love the machine... I just want it to work - like now!

    I would recommend this to a friend