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Customer Ratings & Reviews

Your price for this item is $1,119.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 393 reviews

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  • Quality

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the large capacity, quiet operation, and excellent cleaning performance of the 5.2 Cu. Ft. 14-Cycle High-Efficiency Steam Front-Loading Washer. Many also appreciate its ease of use and energy efficiency. However, some users have noted challenges with the spin cycle, including occasional balancing issues and difficulty understanding the control panel. A few customers also mentioned the high price point and some reported a lingering smell after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 393 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Cannot say enough about this washer!! Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!! The features are new to me and I have been experimenting with the steam feature. I am amazed at the difference in my laundry. The extra large washer handles the comforter with no problem and does a great job on pillows too. I am so happy I bought the LG brand. Top quality and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer has huge capacity features that make it easy to use and looks great. Gets great results with very little water usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best set of appliances that I have in my household. This piece of equipment has made it easy to do the chore of washing in less time than before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Such a Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a return. It had scratches and dents, but nothing structural. When they offered it at 60% off, how could I say "No." I've had it two months now. It does it's job, however when set to Cold, it turns water on/off quickly making a lot of water pipe noise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    quiet,fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is second lg washer we have purchased. Last one was 10 years ago. We have been eyeing the larger size to get the best of the great washer and not have to go to laundromat to use supersize washer to wash the king size comforters- Yeah now we don't need to use the laundromat.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Much better than old Kenmore washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is much deeper than I expected. It looks great in laundry room. You need space for this machine, but it is well worth the size. It will handle the King sized comforter AND the sheets in the same load. This was the first front load we have had, and it cleans the clothes extremely well. We had calypso style washer with no agitator and it just didn't clean the clothes! This machine is great. Steam function works great on those nicer clothes that can't take a normal wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer can't wait to get the dryer my sin has alergys and I use this washer for his clothes and he has been better since then and it washes the clothes really good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great overall washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this a 5 but the capacity on this model should be higher considering the capacity of its matching dryer. Also, cleaning the gunk that gets stuck underneath the rubber seals is super difficult to clean and can make the tub smell seriously bad it you don’t regularly run machine cleaner. It is also hard to tell if I am putting too much clothes in or if the washer is doing it’s job, considering some clothes don’t come out very wet at all. So either the spin cycle is extremely good or the clean cycle is not great. Overall, it’s a good washer for the amount of punishment we put it through.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Energy efficiency

    Rated 5 out of 5 stars

    Great machine for a big family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big size comes in great for a family of six. Has cut thwe number of loads to wash down. Energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer that is very easy to use. Options for load type and quantity makes economical sense.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fabulous washer for all purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first washer was returned because of a loud,abrupt sound during the filling cycle. It also stopped during the wash cycle and gave an error message. We called Best Buy and the washer was replaced. The second washer is everything it is advertised to be. Large capacity, excellent cleaning results. We have used it for king size comforters and linens and everything comes out clean and almost dry. (depends on the spin cycle you choose)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the steam function yet, but it's a great washer. Only complaint is the touch buttons are difficult to read without direct light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer for about 5 months and I love it! Works great and I can do twice the amount of laundry in one load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Makes wash day quicker because of load capability.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, holds large loads, spins almost dry. LOVE IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is ultra quiet and can fit a very large amount of clothes in it which is great for our big family. It also has lots of washing options to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Top washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most efficient dryer we have owned.Super quiet and large capacity males this dryer great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Wide Capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanna find the big washer & i found this in the end. It also very stable & noiseless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can u love an appliance?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! YES, was kind of pricey, but it's so big, and fast. The spin cycle works so well, things are practically dry before the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, does a great job but one does need a rather big space to put these in.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Big capacity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation even on high spins. More capacity than any front loader I have ever used.

    I would recommend this to a friend