Customer Ratings & Reviews
- Model:
- WM8900HBA
- |
- SKU:
- 6492271
Customer reviews
Rating 4.6 out of 5 stars with 387 reviews
(387 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the washer's large capacity, quiet operation, and effective cleaning performance. Users also appreciate its ease of use, suitable size, appealing design, and overall quality. However, some customers have reported issues with the spin cycle and the inability to change the door opening direction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
LG Washing Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for a few days , use it everyday. It's great so far.
I would recommend this to a friendRated 5 out of 5 stars
LG believer for life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 3rd LG front load washer. Nothing is better than an LG!
I would recommend this to a friendRated 5 out of 5 stars
Pieces and parts
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it will love it more when all my stuff comes Backorders on rest
I would recommend this to a friendRated 4 out of 5 stars
Beauty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still trying to figure it out, so far so good.
I would recommend this to a friendRated 1 out of 5 stars
Shop Somewhere Else
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought LG washer and dryer from Best Buy and wish now that I had purchased my appliances from a store that sells only appliances and if you have any problems with service, billing, or anything else they are available locally to resolve any issues you may have. I have an issue with billing and when you try to call the store you purchased your item from, you wind to having someone from the other side of the world who can barely speak English take your call and is no help. They transfer you to other people or drop your call. If you want a new appliance, shop locally that deals with only appliances. So far, I’ve been billed twice for an LG washer and dryer, and also billed for two pedestals I never even ordered from Best Buy, but purchased from LG online. A dispute case has been opened that may not get concluded for 3 months!!!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about facing billing issues and experience difficulties with customer service, especially after purchasing your LG Washer (WM8900HBA) model. We strive to provide high-quality products that exceed our customer's needs and expectations.
We want to help you resolve the issue with your billing. Since you purchased the pedestals directly from LG online, we recommend reaching out to our LG Customer Support team to ensure the correct order details and billing are properly aligned. We can assist you in reviewing the transactions, as well as guiding you on how to best proceed with the dispute.
Please send us a private message on social media @LGUSSupport, and our team will work with you directly to ensure this gets sorted as quickly as possible. We value your time and want to help make sure your experience is resolved.
We appreciate your patience and are here to support you. ^Juvy
Rated 2 out of 5 stars
Looks great but not perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue I have with this is it states it can wash a comforter, sheets, and bedding in one load. That result is false. It will spin off balance and continue running without alerting you until you take everything out except the comforter. Then you have to put the other items in after the comforter is done and put it on spin only to get the rest of the water out. Everything else runs as expected. The WiFi app features are great to have to alert you when the load is done and when to perform different maintenance to the machine.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with your LG Washer (WM8900HBA) model. We appreciate your honesty and regret for any inconvenience you experienced with the comforter and bedding load feature.
We're glad to hear that everything else runs as expected and that you find the WiFi app features helpful. However, we understand that the issue you encountered with the comforter load is frustrating and not what you expected from our product. You may visit the following links related to the issue you've encountered: https://www.lg.com/us/support/help-library/why-is-an-le-error-code-displayed-on-my-washing-machine-CT10000012-20152890351149 and https://www.lg.com/us/support/help-library/does-not-drain-or-spin-front-load-washer-CT10000010-1337717767769. If you find that the issue persists after following the provided instructions on the links, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Rated 1 out of 5 stars
Super Frustrating for Low Temperature Drying
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ladies: this dryer is not for you. If your clothes are anything like mine, 96% of them say “tumble dry on low.” For all the bells and whistles, this unit cannot do what my much older dryer did reliably: Dry clothing in a low setting and stop drying it when the clothing was dry. The dry sensor does not work with the “delicates” setting, which is the only setting that automatically uses low heat. The other option is to use “timed dry” and guess at how long it will take your load to dry. There is an option to program a unique setting, but that requires connecting the dryer to my WiFi and using the app— and despite several attempts, this dryer has not been able to connect to my WiFi.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Ann! Thank you for sharing your experience with the WM8900HBA. We understand the issue you've encountered with the drying options and the dry sensor on the “delicates” setting. Your feedback is important, and we understand how essential it is for appliances to perform reliably. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.
For the best results with low heat settings, we recommend checking if the lint filter is clean and ensuring that the dryer is not overloaded, as these factors can impact drying performance. If you continue to have issues or need assistance with connecting the dryer to your Wi-Fi, please reach out to us via private message on social media at @LGUSSupport, and we’ll be happy to help you troubleshoot further. We appreciate your patience and understanding! —Avril
Rated 5 out of 5 stars
Really good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good, very happy with this purchase. Would buy again
I would recommend this to a friendRated 5 out of 5 stars
LG washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing high capacity washer. Washes great and easy to operate.
I would recommend this to a friendRated 5 out of 5 stars
Awesome unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit! Cycles are quiet, tech is simple and it looks great!
I would recommend this to a friendRated 5 out of 5 stars
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Uses small amount of water and saves enrrgy
I would recommend this to a friendRated 5 out of 5 stars
LG Washer Dryer Set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer Dryer set is fantastic. Would recommend to anyone to purchase.
I would recommend this to a friendRated 5 out of 5 stars
Great machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine works great. It quickly cleans large loads.
I would recommend this to a friendRated 5 out of 5 stars
Great washer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is awesome! We had the same brand before.
I would recommend this to a friendRated 5 out of 5 stars
LG 5.2 CU washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy so far with my investment. Smooth operation.
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money, good transaction with no hassle -
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The’re delivery and set up everything very well !!
I would recommend this to a friendRated 5 out of 5 stars
Lg washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is one of the best I recommended to buy it
I would recommend this to a friendRated 4 out of 5 stars
It is very good to used it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first time used it. I used to have kenmore elite .
I would recommend this to a friend- Cons mentioned:Spin cycle
Rated 1 out of 5 stars
Not great so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1- delivery people refused to put on existing pedestal. 2- next hooked hoses up wrong. 3- cannot run normal wash, it goes to turbo wash.4- waiting for next repair person to see what we can do to figure this out. Salesman, Dalton has been great in getting me help, I really appreciate him and his help.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're truly sorry to hear about the challenges you've encountered with your LG Washer (WM8900HBA) model. It's disheartening to learn about the delivery and installation issues you've faced, as well as the difficulties with the wash cycles. We're also glad to hear that Dalton has been a great help, and we'll be sure to recognize his efforts. To obtain more details on your LG unit, you may visit this link: https://www.lg.com/us/support/video-tutorials/lg-washer-how-to-use-turbowash-CT10000010-1439826422842. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy



























