Customer Ratings & Reviews
- Model:
- WM8900HBA
- SKU:
- 6492271
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the washer's large capacity, quiet operation, and effective cleaning performance. Users also appreciate its ease of use, suitable size, appealing design, and overall quality. However, some customers have reported issues with the spin cycle and the inability to change the door opening direction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Love my washer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this washer I had one before for 7 years now I got this one bigger for washing king size blankets its really spacious
I would recommend this to a friend LP warranty is terrible
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Have had this washer since August 2024. Within a few months, the washer started vibrating and moving closer to the back wall. It is a very heavy unit and I have trouble moving it back. I called LP warranty and was told to contact Best Buy "because they installed it". LP diagnosed it as an installation issue over the phone! Despite having purchased a protection plan with Best Buy, they told me it was an LP warranty issue. I called LP back and got nowhere with them. Now the washer is making loud banging noises and the sud do not drain, forcing me to wash some loads twice. I called LP again and was lectured on how to do laundry correctly. I was told to use the tub clean feature three time in a row, despite telling them I clean it monthly. Again, they diagnosed it over the phone (my fault!) and warned me that I would have to pay for a repairman's time if he cannot find any issue with the washer. But he would not schedule one until I cleaned the washer three times. I advised him I have had nothing but trouble with the washer since Day 1 but got nowhere. I could tell he was reading off some script. I guess I will have to wait until the washer totally breaks down.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, PatriciaD. Thank you for sharing your experience with us. We understand your inquiry regarding the issues you are experiencing with your LG 5.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash. Your feedback is important, and we'd like to assist you further.
The vibrations, movement, and draining issues you are describing may be related to an unbalanced load or the leveling of the washer. As a basic step, please ensure the washer is level and all four leveling feet are making firm contact with the floor. You can confirm this by pressing down on the corners of the washer. If the unit still shakes excessively, try running a quick test load to confirm the issue.
https://www.bestbuy.com/product/lg-5-2-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-black-steel/JJ8VPZ9RWX
For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
- Pros mentioned:Capacity
LG Washer Very silent cycle.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use to use top load washer I bought this one for my new house washing cycle auto AI technology is excellent work with all auto load capacity. lot of different wash function to use for different type clothing.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Size
Best washer ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size with the exact features i was looking for. LG appliances seem to understand my needs and meet them. This washer cleans extremely well every time.
I would recommend this to a friend - Pros mentioned:Capacity
LG Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. Fits bedding well and I still have room.
I would recommend this to a friend - Pros mentioned:Capacity
For smart home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large in capacity and looks very sleek. Was a bit heavy and needed an extra hand. I did install it myself and had an easy time. The app is perfect
I would recommend this to a friend Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent option. I completely recommend it if you have a big family
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level
Very satisfied
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very user friendly with multiple wash setting and customizable as well. Quiet operation and gets clothes clean
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Excellent I love it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best capacity, quit,fast and clothes super fresh and clean I loved my new washer!!
I would recommend this to a friend Reliability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves What LG offers great quality, innovation, and overall reliability back in their product with great and affordable extended warranties, Somewhat like the old brands these qualities very graciously appreciated and welcomed and the new appliance world in the new world of appliances
I would recommend this to a friend- Pros mentioned:Size
Love this machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my new set for a month. So far I am extremely satisfied, I am so glad I went with the 5.2. There's not a lot that won't fit. It's huge. By day I am a housekeeper, and I've had my hands on a lot of different machines. I wouldn't have purchased anything else. It was just the matter of size. If you wash huge loads or large items this is the machine for you!!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Excellent washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes the clothes efficiently and is very quiet. This was a great upgrade from my Samsung washer.
I would recommend this to a friend - Pros mentioned:Noise level, Size
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased. Has preformed wonderfully. Quiet, fast and nice large size.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Fantastic
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I ever owned. If put dog bed covers in that always had the stain where the dogs laid and washed it in this machine and it is bright pink and fluffy again. Because front load need to wipe down inside a bit and leave door and detergent drawer open so it won’t mildew. Also use a machine clean once a month. Love it!
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi Aimee, we appreciate the high praise for your LG washer. Thanks for reminding everyone reading this about the maintenance cleaning routine! Doing the tub clean as often as recommended by the owner's manual will make sure to keep your washing machines cleaning performance at its peak! Enjoy! ^Chris
- Pros mentioned:Capacity, Noise level
Great washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity. Super quiet. Smooth delivery. Highly recommend.
I would recommend this to a friend LG washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The experience, from the installation to the performance of the machine was great.
I would recommend this to a friend- Pros mentioned:Capacity, Cleaning performance
Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Love the capacity and everything comes out so clean.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
ScottW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washs alot of clothes at one time! Very silent Lint trap hard to clean!
I would recommend this to a friend - Pros mentioned:Noise level
Happy Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received my washer very happy with my purchase. I had a Lg frontload washer before this purchase lasted 14 years. very happy with this purchase. Very quiet. Happy Customer. I recommend this washer.
I would recommend this to a friend - Pros mentioned:Capacity
Children Safe Capacity!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer had been amazing. The capacity is unbelievable and I love the wi-fi feature. My Children ruined my last washer overloading but have no issues since I upgraded to the largest option available and have no concerns.
I would recommend this to a friend
