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Customer reviews

Rating 4.6 out of 5 stars with 787 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 787 reviews
  • Rated 5 out of 5 stars

    Simple and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity is generous enough to handle bulky items like comforters without any problem, and it’s surprisingly quiet during operation. I was worried about vibration since my laundry room is near the living area, but this machine stays stable even during the spin cycle. The interface is intuitive and easy to use, and I appreciate being able to monitor the cycle time so I can plan my day accordingly. The build quality feels solid and durable, and I haven’t had any issues whatsoever. It’s also quite energy efficient, which I’ve noticed in my utility bills. Overall, this LG washer has made laundry day so much easier and more efficient. I would absolutely recommend it to anyone looking for a reliable, high-performing washing machine. Worth every penny!​​​​​​​​​​​​​​​​

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine! I had to figure out that if I needed an extra spin on some fabrics to hold the words “spin” down for three seconds. otherwise, this machine has been super easy and intuitive. Clothes come out clean and handles an insane capacity and it’s super quiet. The installers recommend filling it about half full and m doing blankets on the deep fill setting. The amount of clothes that I can clean when it’s half full.m is perfect, Too many more and I wouldn’t be able to fit them in the dryer. We had our previous washer for 10 years and I hated it from the week after I bought it. It was a front loader. I’m so excited to be back to a top load machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best washer have ever had, larg capacity super quiet good looking, easy to reach in .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this washer. It looks modern and neat and it has wifi capabilites that sends notifications to your phone when the cycle is complete. You can also download customized wash programs to fit your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is incredibly efficient, using just the right amount of water while still getting my clothes spotless. It runs quietly, which is a huge plus for me since my laundry room is near the living area. The multiple cycle options are perfect for different fabrics, and the spin cycle does a great job of removing excess water, cutting down on drying time. I also love the sleek design—it looks great in my laundry room! Overall, if you’re looking for a reliable, high-performance washer that’s easy to use, I highly recommend this one. It has made laundry day so much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new color of the washer. The clothes come out clean and fresh. The capacity of the wash tub is so large it’s easy to wash a comforter or a large load and still feel like it’s nice and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large and luxurious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Large and luxurious looking, as opposed to the old style white washers. It has an enormous capacity. Can wash a king-size comforter with no problem. No agitation thing in the middle, so filling up the tank is different than an old-style washer. The digital menu takes a little bit of thinking, but it is user-friendly and not hard to figure out. Has wifi ability and will tell you when the wash cycle is done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice, good design, easy to install, it is less noisy and works much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes My Laundry Day A Breeze!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity for someone like me who does multiple loads a day. It's quiet and efficient...and I love the song it plays when my laundry load is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and I bought the matching dryer. The only thing I miss about my old one is a few of the settings like small loads. I do know I can download some more settings but then the family would not know how to access since the app is on my phone only. It is large enough for my king sized comforters and the new design makes it so I don't have to stand on a stool to reach the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG5 WASHER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washer. There are so many options and choices that fit my washing needs. I really appreciate the way my clothes look after being washed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and spacious, love it, easy to use and it doesn’t make loud noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washing Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like the ability to update this review following the first 90 days, that being stated so far this has been an excellent choice . The instructions were easy to understand and the washer functioned as expected. We will have a small learning curve adjusting to the controls. So far, this product meets and or exceeds our expectations. I'd also say that the delivery and installation went smoothly and the technician was professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washer. Quiet. Clothes come out clean and almost dry from the spin cycle. Not a bulky machine. Looks really good in person pictures do not do it justice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy unload, very efficient. Top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amaizng washer. It is a large thb that holds alot but deaigned for easy unload. The machine is smart and very efficient. Our 7 year old samsung that we replaced didnt come close to this one. Highly recommend. Owned for about 1 month now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large, quiet, low maintenance washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First top loader purchase since front loaders came out. So far I am very happy with my purchase choice. Low maintenance, large compacity, quiet and does not leave residue like my previous GE front loader did. I appreciate the app as it connects to my dryer, washer and above stove microwave. Depending how things go I may upgrade my oven/stove top to the LG thinQ as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lid does not keep water IN the washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are any of these reviews written AFTER using the machine? This lid has no rubber gasket, so the water seeps out from the lid. While watching my first load being washed, I was shocked at the amount of water on the inside of the lid. THEN I noticed that water was gathering on the OUTSIDE of the lid. When I stopped the washer, the amount of water dripping down from every edge of the lid was insane. This is a major design defect. Or maybe mine is defective? But I looked at the product photos again, and notice there is not a gasket in any of the product photos. So this must be the design! Some other issues - it cannot handle heavy blankets. I tried another load, and it's been going for 5 HOURS. It keeps spitting more water in to try to balance. I've stopped it twice to rearrange, but it's not helping. To add to that, there is no spin-only setting (maybe on the phone app??) I finally had to remove the blanket and will take it to the laundromat after venting my frustration in this review! Another annoyance - the black panel makes buttons difficult to see. When we first got it installed and were excited to do our first load, we couldn't find the power button! I'm only in my 40s... my eye's aren't THAT bad yet, but we had to get our phone light out to find it. I will give you one pro - the washer is very quiet. We are really bummed to have to replace this because we were impressed at how quiet it is.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi,Tina. Thank you for sharing your detailed experience with the LG Washer (WT8400CW) model. We understand your concern about facing multiple challenges with the washer. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. Regarding the water on the lid, we recommend checking to ensure the washer is leveled properly. A washer that’s not level can sometimes cause water to pool or leak in unexpected ways. As for the heavy blanket issue, we suggest trying the "Bulky Bedding" cycle, designed specifically to handle such items. In regard to the black panel, if the washer’s control panel is hard to see, we recommend using a brighter light source near the washer or adjusting the ambient light around it. We’re glad to hear that you’re enjoying the quiet operation of your washer. Your feedback is incredibly valuable to us, and we’re here to help get things working perfectly.

      Please send us a private message on social media @LGUSSupport, and we’ll be more than happy to assist you further. We truly appreciate your patience. ^Juvy LG

  • Rated 4 out of 5 stars

    Love my new washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old front load washer's seal broke and I decided to go back to top load. This is so much quieter and more efficient. It senses the laundry load and gets the load down in 20-25 minutes less time and I feel like it is still clean without wasting the water or energy. It fits in the same amount of space but has a nice large drum of 5.5 cu. ft. I could probably do 2 loads at once! I only gave it 4 stars since I am still getting used to the new computerization on it and I couldn't see it lit up in the store. When I do a cold wash (which is all of them) my loads come out feeling warm. I'm not sure it it's from spinning or the water. There is more information in the online manual than the one they give you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great functionality and superb value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had owned LG machines in the past, so they were they first we looked at when purchasing new. We didn't need a machine with 100's of wash options, just something that had the basics and worked well. We have been very pleased with the LG washer. It is quite efficient with water yet has done an exceptional job cleaning clothing. It is also a very quit machine, which helps as our laundry is right off our kitchen. This washer is a great value and would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer to buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is easy to use and more convenient for your family. It take more load in it and dry your clothes very good. I will recommend anyone who is in search for dryer to buy it.

    I would recommend this to a friend
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