Customer Ratings & Reviews

Great washing machine without an agitator in the center. Huge capacity with many high-tech features and option. Would definitely buy again.

Had this washing machine for 2 months now and use it regularly!! It is the best washer I’ve ever had! Has all sorts of washing options. Love that I don’t have to worry about putting detergent in every time with the auto dispenser. The size of the drum is awesome which means less loads of laundry to wash because more fits in there. I can wash large blankets too! And the cherry on top was being able to customize the end of cycle song and wake up image!

We are loving this new washer. We like the extended holder for the soap and fabric softener. I feel like that is a game changer. We also love the color.

I absolutely love how this washer looks and operates! Sleek looking, very quiet and cleans well, however im disappointed that the bleach dispenser on a washer I’ve only had 6 weeks is discolored. Ive done maybe 5 or 6 loads total using the bleach dispenser and always rinse it out, but notuced this morning the dispenser is now discolored. A machine this expensive and this new shouldnt br doing this. The washer top is plastic and nit metal, so maybe thats why, but regardless this is cheap and unacceptable. I’ll be making a service call to have this replaced because this is a design defect, not user error.

This is a great washer, starting with its appearance and color option. I had an easy time and enjoyed doing my laundry like never before. Best Buy installed it for me and they did an absolutely fantastic job!

Excellent washer with a solid build! I bought this washer (and the matching dryer) to replace my 20 year old Maytag legacy series. I'm extremely pleased with the washer (and dryer). Not having a agitator taking up space is great! I'm able to wash bedding with no issues whatsoever. You really do get the full 5.5 sqft of room in this washer. It handles large loads without issue and clothes come out clean! I also really like all the wash options available on the washer. Additionally, you can get more wash options through the app. If you're not a app person, no worries as this washer comes ready to use with or without the app. The chime options are really nice too! I like how LG's appliances sing to you when your laundry is done. 10/10 highly recommend!

Very good washer, it has been 2 months since purchase and i am happy so far.. very quiet washer compare to my previously own washer.

I’m happy with the washer I’ve ever struggled trying to reach items at the bottom of the tub, get ready for a more comfortable, ergonomic experience. Our EasyUnload angled front design puts all 5.5 cu. ft. of capacity within easy reach—and no sock left behind. A simple dial control plus convenient touch panel and built-in intelligence make it easy to customize your wash or let AI Wash do it for you. All with a sleek, modern design that elevates any laundry space.

Great washer.... No problems at all. Love the app..

does its job very well, great washing machine. does not spoil clothes, clothes are almost dry after washing, not noisy, almost inaudible, stylish, price quality 10 out of 10

Excellent product! Has never failed me. excited to see it for years to come.

This washer is amazing. Easy to use and you can also download the LG ThinQ app to keep track of time on your washing time.

Excellent washer. High capacity with possibility of downloadable cycles. No excess water left on clothes or in drum after cycles.

Love the washer and was a very good price… the WiFi setting is cool.

Best washing machine. Highly recommended . It’s easy to load and take out the cloths .

It doesn’t only look good on the outside but definitely has a lot of great functions/options to choose from! My favorite feature is that you can control it remotely using the ThinQ app. This is also good if you have a pet, it has a feature that sanitizes your beddings, clothing etc. Worth every penny!

Love our new washer. Far better than our old, front load washer. Much higher capacity and very quiet!

Don’t get me wrong the washer is great, but let me say this. I had a screw come loose some where i heard it fall inside the back of the washer. There is a crack where the door and washer meet at the top and now the door is extremely loose and it slams shut now instead of closing gently. I am the only person using this washing machine. I have reached out to best buy, they connected with lg because i am still in warranty with them. Lg has given me the run around i have called twice, no follow up or nothing. I am very upset, i paid too much money and i haven’t had it a whole year yet.

Washer is quick and efficient. Machine is able to send notification when cycle is complete, which is nice. Panel is easy to use.

Deeply disappointed with the machine design. The washing is adequate as some clothes still come out not dirty but not really clean either. The biggest problem is they mounted a huge, heavy lid on plastic hinges. Normal use after a year cracked one of the plastic hinges and now the lid doesn’t close without having to lift the lid up. It’s a design flaw that can’t be fixed. It could be replaced but if it’s with another plastic hinge then it’s just going to break in a year again. Looking online I saw multiple reviews stating the same thing. Also, the complicated cycles doesn’t allow for a simple “gentle cycle” option. You have to chose another cycle then manually change the spin, temp, time settings.