Customer Ratings & Reviews

First top loader purchase since front loaders came out. So far I am very happy with my purchase choice. Low maintenance, large compacity, quiet and does not leave residue like my previous GE front loader did. I appreciate the app as it connects to my dryer, washer and above stove microwave. Depending how things go I may upgrade my oven/stove top to the LG thinQ as well.

Great capacity for someone like me who does multiple loads a day. It's quiet and efficient...and I love the song it plays when my laundry load is complete.

I'd like the ability to update this review following the first 90 days, that being stated so far this has been an excellent choice . The instructions were easy to understand and the washer functioned as expected. We will have a small learning curve adjusting to the controls. So far, this product meets and or exceeds our expectations. I'd also say that the delivery and installation went smoothly and the technician was professional and courteous.

This has been a great upgrade, it is quiet, it seems efficient and the timing estimates are accurate. Our use of the washer is fairly average, no extremely large items but we do use it frequently for day-to-day items and it has performed very well.

This is a great machine. It holds a lot of clothes, even king sized bedding. It looks good and is holding up well doing 3+ loads every week. I like that the end cycle sounds are changeable and customizable.

Works great. Quiet and easy to use. Looks cool too

We had owned LG machines in the past, so they were they first we looked at when purchasing new. We didn't need a machine with 100's of wash options, just something that had the basics and worked well. We have been very pleased with the LG washer. It is quite efficient with water yet has done an exceptional job cleaning clothing. It is also a very quit machine, which helps as our laundry is right off our kitchen. This washer is a great value and would buy again.

Works very well The Deep Water fill is actually a lot of water Good combo of no agitator with sufficient water level. Recommend

After months of use, we are extremely pleased with this washer. Since we haven't had many modern style washers, it has been a very welcome upgrade. Easy to use, fun sounds and you can't go wrong with a soft close lid!!

I initially looked at the 8600, but the price difference was just too significant —only a couple of more features and a few more wash cycles. I use the AI wash feature on this 8400, and it is incredible. It can do an entire load in less than 30 minutes. Quiet, and the app tells you when a load is done. Pair it with an 8400 dryer, and the dryer will learn from the washer which settings it needs to minimize drying time. Clothes are wrinkle-free. It is easy for my wife, who is 5 feet 2, to reach the bottom of the drum. The first month of use makes me wonder why I did not buy it earlier!

Amaizng washer. It is a large thb that holds alot but deaigned for easy unload. The machine is smart and very efficient. Our 7 year old samsung that we replaced didnt come close to this one. Highly recommend. Owned for about 1 month now.

Beautiful, efficient machine. Cleans very well. Very quiet. Only concern is the detergent trays do not drain well at the end of the cycle-often still filled with water, hard to dry them out

Love the new color of the washer. The clothes come out clean and fresh. The capacity of the wash tub is so large it’s easy to wash a comforter or a large load and still feel like it’s nice and clean

We like it a lot . Super quiet, easy to use,, holds a lot more than our old one.

Our old front load washer's seal broke and I decided to go back to top load. This is so much quieter and more efficient. It senses the laundry load and gets the load down in 20-25 minutes less time and I feel like it is still clean without wasting the water or energy. It fits in the same amount of space but has a nice large drum of 5.5 cu. ft. I could probably do 2 loads at once! I only gave it 4 stars since I am still getting used to the new computerization on it and I couldn't see it lit up in the store. When I do a cold wash (which is all of them) my loads come out feeling warm. I'm not sure it it's from spinning or the water. There is more information in the online manual than the one they give you.

The washer has been working for a few weeks and everything has been working great. I’m not really good at operating washers but it’s been easy to work. Lg is a really good machine. Thanks.

Easy to use. Large washing bin. Does a wonderful job. A terrific purchase.

Great washer, love the see through glass, very quiet, high capacity, and love the notification when its done

Excellence at cleaning. Sounds quiet & easy to understand how to operate. I like the different waters levels. Just got it a few weeks, so work like a new machine.

We purchased the LG8400C washer based on it's top load feature and capacity. The interior is huge - literally you could put a small person in it. It's functioning better than our prior front load LG as the clothes come out feeling clean and not feeling like they are still coated with detergent. The cycles are pretty obvious and it operates fairly easily with selection. BUT, it really lacks flexibility in cycle selection. For instance, if you want to run the "Normal" cycle and then add an extra rinse the unit automatically shifts into "Deep Fill" mode. I don't want Deep Fill I just want an extra rinse. Anyone whose had organic chemistry knows that more extractions are better than doing a higher volume of fewer extractions - duh!! Apparently the engineers who designed this unit never had that class. Anyway you CAN select variations in water temp, soil level, and spin speed. The lights on the display that show what cycle features you've selected are a bit dim and if your unit is placed near a window, it can be hard to read these. The black top of the unit shows every spec of dust, lint, and fingerprints so if you are OCD about it looking sleek, this is not the unit for you. If I had the flexibility to do this purchase over again, I would reconsider getting a unit that has better cycle flexibility. We had no way of knowing when we stood looking at this one on the show room floor that we would not be able to just add an extra rinse without it kicking into Deep Fill mode. So yes, I'm a little frustrated with the lack of flexibility. Still the clothes come out clean and it operates pretty quietly in my opinion despite spinning at very high speed so the clothes dry quickly afterwards.