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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 734 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, overall performance, and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload. Many appreciate its ease of use and stylish design. However, some customers have noted concerns regarding the detergent dispenser not draining completely, a lack of desired cycle options, and issues with unusual odors. A few customers reported problems with temperature and spin settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 734 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good one. Easy work. Friendly use. Work perfectly. I am using almost 1 year. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, easy to use and it’s a good size to do a good load of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Awesome washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing! It is so quiet! This machine also washes very well and is huge. I replaced my Maytag with this one and I’m so happy I did! This is a great washer. You won’t regret this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LG- 5.5 Alpine white washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with my new washer. You can really loaded it up, very quiet, and the wash cycle is relatively fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Our new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good quality, easy to use and we love LG products

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet this new washer is unlike our old one that always shakes the house when we use it. I love the capacity of this washer. We can wash our comforter in it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    LG WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, easy to operate & great washer for larger loads like comforters, bedspeads, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great top-load washer to consider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first top-load HE washer. I've had 3 prior HE washers but those were all front-load. I was interested in how the top-load would perform and I've grown very confident in LG appliances over the years. I've read complaints that this washer is incredibly noisy, but it wasn't a common complaint. So my experience with the noise level... The tub fill process is a bit noisier due to the water falling down into the tub. Nothing I think is a negative just different. The swishing of clothes during some cycles is also a different sound, but again I think it's just different than my prior washers. Overall, these sounds don't bother me since I'm doing clothes when I'm up and active in the house anyways. Overall cleaning is good and the cycles seem pretty fast, especially "normal" with the turbo wash. I like the musical melodies it plays at the end of the cycle. This can also be customized with various sound options so I can easily tell when the washer or dryer has completed a cycle. The biggest thing I'd love to see improved is the cycle and option selections - these are printed on the glass, but should be backlit for easier reading in a laundry closet. I would easily recommend this washer to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and easy to use. Like the deep fill and effective cleaning of bedding

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love our new 5.5 cu. ft. top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We totally love our new LG 5.5 cu. ft. Smart top load washer. It accomodates more than our older washing machine and is definitely quieter than our older model Whirlpool washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    LG 5.5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Works efficiently and quietly. Would recommend to anyone considering this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Extremely Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use, great cleaning and extremely quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we bought it, works great, holds a lot of laundry and we are very satisfied. Install from Best Buy was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    large washer capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer plays a tune when it finishes. Large bedding can fit in it and it washes things quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great project happy with our purchase. Machine is efficient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance. Love how it has a brain and decides how to clean the clothes. A very quiet machine in operation as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    New LG washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last one was a whirlpool and lasted only 5 years. During the spin cycle it was so loud and the whole machine could moved a foot away from where it was. We finally bought a new machine. What a night and day’s difference. This new one not only it looks really good, easy to use, large capacity, it is also super quiet and stays put. So far we loved it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. works amazing and is much quieter than my previous one. Ability to control this from your phone makes it nice when you have to step out of the house while you have a load washing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cleans very well and fits my king size comforter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine beat my expectations. My previous washer (different brand) was pretty loud and didn’t do well when it came to getting the clothes clean. This washer by LG was in excellent condition. When you turn on the machine and start the wash cycle, you almost do know that it is running. It does an amazing job at getting the clothes clean, even with the boys in the house ;) I haven’t explored the WiFi option yet, but will update if it get around to it. The buttons are simple and there aren’t too many options that will make washing clothes overwhelming. I do appreciate the drawer where you put the detergent and fabric softener. It’s not flimsy like a few other washing machines I checked out prior to making the purchase for this one. Oh yeah, remember it has touch screen buttons, so make sure you don’t have anything like the residue from the detergent on your fingers when you go to pressed to the start button.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them! The space is amazing, have had no issues! Definitely recommend, great buy for the price!

    I would recommend this to a friend
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