Customer Ratings & Reviews
- Model:
- 50UP8000PUA
- SKU:
- 6453623
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the 50” Class UP8000 Series LED 4K UHD Smart webOS TV's picture quality, describing it as great. Many also find the price to be reasonable for the quality and size of the TV. Customers appreciate the easy setup process and are pleased with the sound and color quality. However, some customers have expressed concerns about the small buttons on the remote control, occasional screen issues, and narrow viewing angle.
This summary was generated by AI based on customer reviews.
Sound good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t say it is good or bad . I just bought the tv. I hope everything goes well for me . God willing
I would recommend this to a friendAverage TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture isn't as clear as I expected and the sound quality isn't the best
I would recommend this to a friend8000 LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound not good and low it is below all the 65oo and 5500 series that I own.
I would recommend this to a friendIts "okay"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv can be slow at times. I would rate this tv as just okay.
No, I would not recommend this to a friendWifi and connectivity nightmare
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was an absolute nightmare. Picked it up, got it all set up and thought everything was great. Then the wifi started cutting in and out. All other products in the room worked great with wifi. Couldn't watch a video on YouTube without it being disconnected. Tried all the workarounds online to no avail (seems like there are a fair number of folks who experienced similar issues). Returned it at a local Best Buy store, which was a breeze and the only great part of the experience. Got a Samsung TV instead and absolutely no connectivity issues.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
About device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This divece it's complicated to use! I don't like it.
No, I would not recommend this to a friendTrash remote
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loathe the remote and had I tried it out before hand I would not have purchases. The home and Alexa buttons are in the WORST places home should be where mute is and mute where home is. AMC plus as well as A24 screening room and others don’t work app or web.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Decent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is nice, remote is cool but the picture flickers.
No, I would not recommend this to a friendLimited Apps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an okay TV. Does not have HBO MAX or Discovery+.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .UPDATE: HBO Max is now available in the LG Content Store and is accessible to TVs with a webOS4.0/4.5/5.0/6.0. ^Daphane
DISAPPOINTED!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is really BAD about endorsing the functionality of their products. They are petty and greedy I have bought different products with them. The refrigerator is a problem The cameras have to be reinstated by a friend The TV now, after 2 weeks is not held for any responsibility by this store. Next products will be literally worth the extra mile just to ne purchased by a more honest and responsible store.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact BestBuy regarding this concern to escalate. We apologize for any inconvenience. ^Jovelyn
LG
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't aware that i wouldn't be able to support Spectrum or BET+ without purchasing another streaming device. I didn't open the TV until after the return period.
No, I would not recommend this to a friendTV issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV when we first got it, but it’s 6 months old and now it’s got dark bar covering the top quarter of the screen. Shouldn’t be dealing with repairs on a TV this new!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Don't recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lettering on tv is fuzzy & hard to read. Picture not as good as the review we read about this tv.
No, I would not recommend this to a friendfreezes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i could not watch sling on it. it would freeze and stutter
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Save your money.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I didn’t get this one. The quality is horrible. I was conflicted between this one and a Samsung. Should’ve got the Samsung. The picture gets really fuzzy for about 2-4 mins then clear for a minute or 2. I thought I was upgrading but my 12 year old Toshiba had better quality. :(
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We can fix this through some quick troubleshooting. Check out our step by step guide https://www.lg.com/us/support/help-library/poor-picture-quality-on-lg-ultra-hdtv-CT10000018-1427811858381. ^Jennifer
Would not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG menu is terrible and use of the remote is equally bad. We could also never get the picture adjusted to where it was bright enough. The sound projected out of the back. Don’t think you can use this effectively without external speakers. Actually ended up purchasing a less expensive Toshiba FireTV.
I would recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Turn on to test the TV before you leave the shop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV, brought it all the way to the Bahamas, paid Customs duty, took it home, unboxed it, mounted it, turned it on, the screen doesn’t work. What it costs to have Customs do the export and actually export it for replacement is it worth it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
??
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor remote control, slow responding TV, EXPENSIVE FOR IT'S FEATURES
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette
bought a lemon
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE. Literally just quit turning on after about 3 months of use right out of the box. It started out randomly going to the loud fuzzy screen. Wish I never bought it.
No, I would not recommend this to a friendAwful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV ever. Not able to adjust contrast or lighting. Returned and bought a Sony. You get what you pay for.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette