Customer Ratings & Reviews
- Model:
- 50UP8000PUA
- SKU:
- 6453623
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the 50” Class UP8000 Series LED 4K UHD Smart webOS TV's picture quality, describing it as great. Many also find the price to be reasonable for the quality and size of the TV. Customers appreciate the easy setup process and are pleased with the sound and color quality. However, some customers have expressed concerns about the small buttons on the remote control, occasional screen issues, and narrow viewing angle.
This summary was generated by AI based on customer reviews.
Low Quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love LG Brand BUT……the picture and sound quality was horrible on this particular TV. I ended up returning it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Very disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color was horrible it looked like the red was bleeding. Returned it and got a different brand
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
The TV spy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TheTV wanted me to sign 9 legal agreements before using the "smart" functions. Yea, no.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Went with a samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it did not like the picture. Returned for a Samsung Q80 55"
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Bad customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a horrible experience with Best Buy on this purchase
I would recommend this to a friendBrand response from LGAnswers
Posted .If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.^Venette
- Pros mentioned:Picture quality, Remote control
Quality TV at a great price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. Quality picture, sound and brightness. The magic remote is so nice to use. I have no complaints. If you have cable, a DVR and a Blue Ray DVD player and are not very technical, I would highly recommend that you pay the extra money and have it delivered and set up.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:App selection
Close, but not five stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Not crazy about the "magic" remote or the LG OS. The remote keeps going into the "pointer" mode, which does not point very well, and there doesn't seem to be a way to disable it. And I wish there were a few more apps available for the LG, like Directv Stream.
I would recommend this to a friend - Pros mentioned:Picture quality
Just ok for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture, but only issue I have is that it seems to lag or run slow when it comes to selecting things or switching between things (like apps or choices on the screen). I even changed the batteries in the remote thinking that would help, but it didn’t. I don’t like that it doesn’t run smooth and seems to freeze. Non of my other LG tvs do that and they are older models.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Good, but could be better.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its got good quality, runs at 120hz which is always great, however it comes at the cost of the TV speakers. They're bad. Bad bad not good. Hope you have a sound system to accommodate for that.
I would recommend this to a friend - Pros mentioned:Picture quality
Very good value!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value!! It has and excellent picture, again for the price. The sound is just so so, but getting better wit each model year. I bought a 65" a few years back and the sound is definitely better than it. I'd buy this again.
I would recommend this to a friend - Pros mentioned:Picture quality
Works great for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture . You have to adjust your setting for gaming because the the picture may lag
I would recommend this to a friend - Pros mentioned:Picture quality
LG Fan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy hook up and great quality picture for the money.
I would recommend this to a friend Not as good as our old plasma tv, but cheaper.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Uhd tv is not as bright or crisp as our panasonic plasma tv. It is much lighter and operates more cheaply, but has a slower refresh rate and blurs during sporting events. Obviously, there is an adjustment required
I would recommend this to a friendReturned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received the tv in a damaged box so I sent it back and you gave me my money back. I am now in the process of ordering from Walmart. I hope I have a better outcome.
I would recommend this to a friendGreat Service & Products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new TV is great. Your guys at the Marlton Outlet are always top notch. This was my 3rd purchase from there. Keep up the good work!
I would recommend this to a friendLG -50" Class UP8000 LED Smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV arrived quickly in excellent shape, and met all my expectations. Would buy from them again.
I would recommend this to a friendEasy set up. Good quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up! I'm not picky or peculiar about TVs. This was perfect for me!
I would recommend this to a friendLG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV - only problem is still not able to sync picture to voice
I would recommend this to a friendLess than a month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it less than a month so everything is good to go. Ask me again in 3 - 5 years.
I would recommend this to a friendGood TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works well. No problems so far. Nothing else to say.
I would recommend this to a friend