Customer Ratings & Reviews
- Model:
- 50UQ7570PUJ
- SKU:
- 6501940
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 50” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many also appreciate the lightweight design and straightforward setup process. However, some users have expressed concerns regarding the remote control's functionality and the responsiveness of the operating system. A few also mentioned issues with internet connectivity.
This summary was generated by AI based on customer reviews.
Ordered brand new TV received open box.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a brand new TV and received open box. I am a total tech member and Best Buy account holder ! I’m very unhappy and ready to cancel my credit card. This is crazy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Very disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good tv no one told us you had to order a certain remote from lg in order to use alexa
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
NO
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know why you want all the trouble that comes w it in terms of setting it up and all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Regret this purchase!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of garbage! Poorly designed and slow response remote.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tina. Thank you for taking the time to review the LG Smart TV (50UQ7570PUJ) model. We apologize for the disappointment and frustration you've experienced with your purchase. It's disheartening to hear that the product did not meet your expectations and that you found the remote to be slow in response. We wanna help you out fixing this issue, please visit this link: https://www.lg.com/us/support/help-library/lg-tvs-how-to-troubleshoot-your-lg-magic-remote-CT10000018-1427121727809. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Flimsy TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV came in with missing pieces. Legs on the TV was extremely flimsy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Tv open box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received a damaged tv. But was able to get a new one
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know about your experience with the LG TV (50UQ7570PUJ) model. We understand the disappointment and inconvenience caused by receiving a damaged TV. We're glad to hear that you got a new one. However, we want to ensure you that receiving a damaged unit does not reflect the level of service we aim to provide. Please know we strive to provide excellent service and ensure our customers have a seamless and hassle-free experience. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Lousy website
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd attempt to write this. First 2 got kicked off. So this is it. TV looks goid but hard setup considering 2 inputs.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Lg
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to return tv for a bigger size and different brand because the 50 in looks way to small not want I pictured
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv got black screen 14 days after purchase. Good until then.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello,Understandably, this is frustrating. We are sorry that your units are not working properly. We will share this with our research and development teams for future improvements. This feedback will be shared with our product team. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Vanessa
Broken.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received it and it was broken. it takes a couple of days to open it because it was remodeling
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi,We are sorry to hear that your unit was damaged. This is not the quality we expect from our products. Understandably frustrating and disappointing. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Vanessa
Not a great app selection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG lacks many app options including fox sports 4K HDR version
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
No power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not power up. Tried everything. Son-in-law an electrician.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
- Pros mentioned:Ease of use, Picture quality
GREAT PURCHASE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Picture Quality, easy initial installation and great Home Screen navigation for all your favorite apps. Definitely would recommend this affordable LG model
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Quality TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use, great picture and easy install. Installed for elderly parents and it was simple enough that they picked it up and figured it out. The picture is outrageously good!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Lousy remote, no good for sports.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is nice, but limited inputs and outputs, and a terrible remote. Picture quality is good, but is not very good on sports as it is only a 60hz refresh rate, and pixelates all the time. Why are they still not using 120hz on all TVs? They were using 60hz 15 years ago! On any TV over 40" 60hz just doesn't get the job done. Overall I am happy as the price was exceptional. But if I had to do it again I prolly would have gone with the Samsung for a little bit more.
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Great picture, sound and size. Easy to set up and use.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
2 is better than one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv so good we bought two. Nice picture and the price was very good.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup
Lg tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Lg is quality. Easy to setup. Good sound.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, easy setup for a senior citizen!
I would recommend this to a friend - Pros mentioned:Picture quality, Setup
Good quality for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and options to adjust the picture for viewing
I would recommend this to a friend
