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Customer Ratings & Reviews

Your price for this item is $896.99

Customer reviews

Rating 4.6 out of 5 stars with 288 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 288 reviews
  • Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture quality. actually is a smart tv unlike our last tv that was a dumb, smart tv where the controls never worked and updating software was a huge pain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Specs are advertised but the set up is annoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great as advertised. However it does not work very well with Google home and setting it up can be a pain because you have to go through some convoluted steps involving logging in and out of an lg account

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad color wise...Not a realistic picture.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice options features wise. Not what I was looking for when it came to picture quality. This picture is more about bright colors. I was looking for a more realistic picture....like I can see the characters live. I returned and went with a Sony Bravia. Little more expensive but exactly what I was looking for. Also the sound was horrible. I know these new tv's don't have the best speakers but these sounded like a hollow can.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG 55 class 4 k uhd smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG 55 Class 4 K UHD smart tv,.is beathifull ,I’m very happ with the tv is bigger nice colors and sounds,thank you Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color and sound. Easy to operate. Excellent price line, Great service from Best Buy as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good purchase, the right size. Can't go wrong with the purchase, was easy to set up, and the sound bar is easy to install also plug and play

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering that this is a newly released 4K TV with new QNED technology the picture quality is disappointing. It does not look 4k to me at all . There is visible motion blur when watching sports. The sound is weak and only comes out of the left side of the TV, which is bizarre. The buttons on the remote are way too small and the remote is not backlit.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, We apologize for the poor quality features of your LG TV. We understand how upsetting this issue can be.

      We're here to help address this problem and find a solution that satisfies you.

      Picture Quality:

      If you're not experiencing the expected 4K picture quality, you may want to ensure that you're watching content in 4K resolution. Also, check the TV's picture settings to ensure it's optimized for the best picture quality. Some settings like "Motion Smoothing" can impact motion blur and should be adjusted for specific content types.
      Motion Blur:

      Motion blur can be a common issue when watching fast-paced content like sports. You may need to adjust the TV's motion settings to reduce motion blur. Most modern TVs have motion enhancement settings that can be customized to your preferences.
      Sound Issues:

      If the sound is only coming from one side and appears weak, it could be related to the audio settings or a potential issue with the TV's speakers. Ensure that the TV is set to stereo sound or that any audio effects are disabled. If the issue persists, it might require further investigation or assistance from LG's customer service.
      Remote Control:

      Small or non-backlit buttons on the remote can be frustrating. You can consider purchasing a universal remote with larger buttons and backlighting, which can make using the TV more convenient.
      We appreciate your feedback, and it's important to get the best possible experience from your TV. If you've tried adjusting the settings and continue to experience issues, we recommend contacting LG's customer service at (800) 243-0000 for further assistance or to discuss your concerns in more detail. We hope to help you improve your experience with the TV. Thank you for choosing LG. ^Jolly LG

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was amazing to turn on and after getin all set to sit and watch a movie easy set up easy tuning the setting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this tv!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV picture ever!! I swear i am mesmerized by this picture, it's like watching tv in 3D. Go to Best Buy, they have great deals!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great tv with an excellent picture quality rivaling the oled tv. The sound quality of the interior speakers is decent enough that I am not using my sound bar (yet).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Foreverhome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with picture and sound. Total operation is great. I would recommend a friend to buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV Advocate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. The sound was good, but the quality of sound for conversation was not always clear, so we added a sound bar. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchase! The picture quality is excellent for gaming along with the sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. My only drawback is the technology is way beyond this 65 year old's ability to comprehend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a great picture and sound. Apps work great. I just wish I could get pbs kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for our small den! Picture is sharp and crisp and the sound is pretty good for the flat screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this new LG. GREAT PICTURE. I have this model in my bedroom. Ok sound but Outstanding sound with a LG sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY LG TV OWNER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my new tv. Operation is very simple and I am in process of converting from cable tv to streaming in hopes of saving some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 Star product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing picture quality and sound with multiple options to switch picture quality mode etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy-Best Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, wonderful delivery & setup. the Squad was quite knowledgeable and thorough.

    I would recommend this to a friend