Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,099.99
Save $200
The comparable value is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 619 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the exceptional picture quality, especially the OLED quality, which is often described as having no comparison. The ease of setup, vibrant brightness, deep black levels, and smooth refresh rate are also highly appreciated, alongside its sleek design and strong performance. However, a notable concern among users is the remote control, which some find to be a significant issue. Additionally, the user interface has been a source of frustration for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 619 reviews
  • Pros mentioned:
    Black level, Brightness, Picture quality

    Rated 5 out of 5 stars

    A Visual Marvel Held Back by Weak Internal Audio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG OLED C5 55” delivers truly stunning visuals. Perfect blacks, infinite contrast, and rich, cinematic color make every movie and game pop with breathtaking realism. It deserves a full 5/5 for picture quality without question. Brightness performance is strong for an OLED, handling HDR highlights well and maintaining vibrant imagery even in brighter rooms, earning 4/5 for brightness. However, the built-in speakers are embarrassingly weak. Thin, muddy, and lacking any real punch or depth, which drags the overall experience down and only justifies 2/5 for audio. In short, if you’re buying for jaw-dropping visuals, this TV hits it out of the park, but plan on pairing it with a serious sound system to match its picture performance.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Oled quality, Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Incredible TV at a solid price

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This TV brings a top-tier OLED experience at an accessible price point. Its striking visuals through vast and vibrant color palette, deep contrast, improved brightness, and smooth webOS experience make it a standout choice for movies, streaming, or gaming. If you want a TV that looks cinematic and adapts to your usage — this is a very solid pick. So many rad features! Love mine

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Setup ease

    Rated 5 out of 5 stars

    LG 55 inch C5 OLED tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the LG C5 OLED, and I’m really impressed. The picture quality is outstanding — deep blacks, vibrant colors, and smooth motion that makes movies and games look amazing. The setup was incredibly simple; it guided me through every step, connected to Wi-Fi instantly, and even auto-detected my connected devices. The interface feels fast and intuitive, and the remote makes navigating streaming apps super convenient. I also like how thin the panel is — it looks sleek whether it’s on a stand or wall-mounted. Overall, this TV definitely lives up to its reputation. For the performance and features you get, I think it’s absolutely worth the price. Perfect for anyone who wants a premium experience without any setup hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Gorgeous, and Expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous tv! I wasn’t originally going to get a new tv however I got the ps5 pro and decided to complete the set while I was at it! I previously had, I believe, a 85 inch tv that was Hisense and 4k, but honestly it compares nothing to this! Whereas this series costs a good bit I was able to get open box, and I was thankfully lucky enough to have absolutely no issues whatsoever! A beautiful tv with very vibrant and customizable colors! The AI features are honestly a bit lacking, and therefore unused by over half the community, however there are still many smaller AI features I’ve found useful! I’ve never wanted to just watch things on it more than ever it’s all so clear and bright!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Once you go OLED you won’t go back

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv unlike no other , OLED is simply the best, i upgraded from a budget 2020 model 4k smart tv and the difference is huge, the dark HDR scenes really look amazing on OLED, the high refresh rate makes every look silky smooth, if you have the money and or love to watch movies/game, get this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV overall

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with popping colors. WebOS is not good though. The remote is also weird. I like the pointer but the play and pause combined with a scroller is just weird.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    LG - 55" Class C5 Series OLED evo AI 4K UHD Smart

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv,excellent image,easy set up,great sound,love the tv,people don’t like the magic remote control but you don’t need to use it,you can simple use the remote control without it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV - replace the remote

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this LG tv on a Black Friday special sale. The color is excellent: crisp, clear, bright! Settings are easily accessible, with explanations so you know specifically what each can change or adjust, sound is great for our watching area. The remote is a dud: 1) NO MUTE BUTTON, 2) NO NUMBER PAD. The Best Buy LG specialist recommended an Insignia Replacement Remote for LG TV’s (RMTLG21) which had everything I wanted and worked right out if the box after installing batteries! Now I have zero complaints about this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Well worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality! Not a big fan of the remote but overall great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    LG has the best TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivers stunning picture quality with deep blacks, vibrant colors, and incredible contrast. Motion is smooth, making it perfect for movies and sports. The smart interface is fast and easy to use, and the sleek design looks great in any room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG - 55" C5 Series OLED AI 4K UHD Smart webOS

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this TV. The picture quality color and clarity are perfect. Set up was simple everything we needed to set up was included in purchase. I would definitely recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    amazing tv oled

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't regret the purchase at all; it's worth it for playing games on PS5, watching series and movies—I love it for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    Best tv in the market

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for the price one of the best tv in the market if not the best.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OLED is the way to go

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv!! Thought I spent too much but I was wrong, definitely buying another one for the living room in a couple of months!! The picture is out of this world!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OLED is a game changer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think picture mattered, until we turned this tv on. The colors are unbelievable and the screen has depth. It feels like you can reach in and touch whats on the acreen. Even the remote is nice! Sound quality is good on its own for a small room, but we did add a Sonos soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a great picture - high resolution, vibrant colors and it was so easy to setup. We also purchased the LG soundbar and subwoofer that really elevates the sound quality. Delivery was perfect - hassle free and right on time. The driver constantly kept us informed of his ETA.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    Out of this world TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, I am so impressed with this television. It fit perfectly in the space I needed not too big not too small and mounted very easily pitch superb. It will be a treasured item in my living room for years to come. Hope this helps anybody who’s on the fence for buying this television or one like it 4K is nice but OLED is out of this world.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with LG OLED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the TV 1 week, so far so good. A few annoying things, the remote is a mouse, no need on a TV. Volume comes is very loud when Netflix app comes on, not sure if it's NF or the TV. Overall I'm loving it, picture color is great, happy I bought a 55".

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro - awesome picture quality. Con - took me a while to learn to use the remote control to get to the LG Home Hub. No manual provided.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for its price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV that I have purchased so far. It has excellent picture clarity, color, and brightness. Better than my older LG OLED TV.

    I would recommend this to a friend