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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 142 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 65" Class 82A Series QNED AI 4K UHD Smart webOS TV (2025) for its excellent picture quality, with many expressing satisfaction. Positive feedback also highlights the impressive contrast offered by the television. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 142 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV, great p re ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, especially for the price. Picture is crystal clear and all the functions are seamless. No need to waste a lot of trying to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product, with great picture quality. The remote doesn't have a dedicated mute button, which I don't like. You have to hold down the "down volume" button and after going down about 10 it mutes. Kind of inconvenient, but so far is my only qualm. The remote has a point feature like a Wii remote which is nice.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Like the TV, but the remote is not user friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the TV. Intensely dislike the remote. There are no instructions to assist me, as the user, in getting around the challenges. This remote disappointed me and has definitely taken the pleasure out of this experience. Not user friendly remote. Would not recommend because of the remote.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to unpack and install. It is a little heavy so takes 2 people to install and a sturdy wall rack. Love the LG smart menu. Connecting to WiFi and adding our subscriptions was very easy. Works great in our bright room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Lg 82ua

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good to me, son really enjoys watching his cartoons. I have not had a new one for awhile, but the sound sounds really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing deal, the tv is perfect, I will buy in here again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG QNED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound would be better if it had less glare from reflection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned on Day One

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I quickly decided this wasn't the right TV for me and returned it the day of delivery. The smart TV platform felt sluggish, and the picture seemed washed out compared to others in this class. My replacement TV (from a different maker) proved to be a far superior value it's faster has better blacks and the built in operating system is much more user friendly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good (bestbuy)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this LG TV. It has good functions and the color combination is also good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived at 7:00 pm and TV was broken when installed.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Stephen. Thank you for reaching out and sharing your experience with the LG TV (65QNED82AUA) model. We understand how important it is for your new TV to arrive in perfect condition and ready to enjoy.

      If the TV was damaged during installation, we recommend contacting Best Buy customer service at 888-237-8289 or delivery provider as soon as possible to report the issue, especially if it was discovered at the time of setup. In the meantime, you can find warranty details and support resources for your model here: https://www.lg.com/us/support/product/lg-65QNED82AUA.AUS. If you'd like us to assist further or help coordinate next steps, feel free to email us at [email protected]. We’re here to help make things right. ^Juvy LG

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Impressive Picture & Performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my living room setup with the LG 65" Class 82A Series QNED AI 4K UHD Smart TV, and overall, I’m quite pleased. The size is perfect for immersive viewing, and the picture quality is vibrant and sharp—especially impressive for streaming and sports. The WebOS interface is fast and responsive, making navigation smooth and enjoyable. However, the embedded AI features occasionally fail to respond, which can be frustrating when trying to use voice commands. Compared to my LG G1, the remote control on this model feels less intuitive and takes some getting used to. It’s not a dealbreaker, but definitely a step down in user-friendliness. Despite these minor issues, the TV delivers excellent value with its performance and display quality. If LG improves the AI reliability and remote design, this would be a near-perfect smart TV for any living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K Bliss: A Game-Changer of a TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta say, I'm OBSESSED with my LG TV! The picture quality is insane - colors are so vibrant and the 4K resolution is on point. Watching movies feels like being at the cinema! The smart features are super intuitive, and the sound quality is a solid 10/10. I've had it for a few months now, and I'm still discovering new awesome features. If you're in the market for a new TV, look no further!

    I would recommend this to a friend
  • Pros mentioned:
    Contrast, Picture quality

    Rated 4 out of 5 stars

    Recent Purchaser

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Excellent color and contrast. 2. Several different features; for some, how the user is able to fully access and utilize isn't readily understandable, and in these instances there is little written instruction.

    I would recommend this to a friend
  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    pleased fr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing love the color quality, definition and the contrast on this tv. Some network issues when it comes to screen mirroring off my iphone, other than that it’s a very good option if you want better than average but don’t want to spend too much.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Everything about it is busy, but great picture.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love the view and sound, but the Home Screen is very busy!! A lot of apps. A lot of ads. A lot of suggestions. The remote has a wand setting, which I’m sure I can turn off, but if your pointing the remote to the tv and using the buttons, the wand will appear and go every which way except where you are trying to select. It takes some time to get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Quality and Reasonable Price. Picture is Way Better than UHD but of course less than OLED

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG QNED AI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG QNED 65" TV, and the quality is absolutely stunning! The picture is incredibly sharp, the colors are vibrant, and the brightness levels make everything pop—especially in 4K content. It’s definitely a better version of my previous Sony Bravia. The contrast and overall clarity truly elevate the viewing experience. Highly impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    Excellent deal, very pleased with purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time supporter of LG - My third lLG TV over the past 15 years. Great clarity in color and contrast. Very pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is incredible, with vibrant colors and sharp detail, thanks to the QNED technology. The 4K UHD resolution truly brings movies and shows to life. The AI-enhanced sound delivers immersive audio, and WebOS makes navigating apps and streaming services super easy. It’s sleek, modern, and the perfect addition to any living room. A top-tier TV at an amazing value – highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Satisfied So Far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied so far with picture quality and sound. Only improvement I would suggest is to increase the storage space for additional apps. I have only 0.36 GB available.

    I would recommend this to a friend
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