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Customer Ratings & Reviews

$1,399.99
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The comparable value is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 1339 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers enjoy the amazing picture quality and great OLED quality of the 65" Class C5 Series TV. The TV also has great brightness, is easy to use, and has a great black level. Some customers have mentioned concerns about the remote control and menu navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,339 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was coming from a Sharp Aquos(first 1080 LCD) it finally gave up, this beauty was Worth IT....

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful picture, great sound. Super vivid, not overwhelmingly bright or dim perfect balance. Tv sound normally isn’t very good and have been contemplating buying a sound bar but the sound from this tv is like having a soundbar. Overall would highly recommend! Interface is easy to use, setup was easy, remote with the “pointer” makes life easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV but’

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV was easy to set up. Picture is very sharp and clear. My only concern is not the TV itself but there’s 2 things I’d set up differently if I could. 1- the cleaning feature should occur on shut down not on start up. 2- there needs to be a way to turn the tv on and it comes up automatically to the HDMI or last input watched. If someone in the household has a memory problem they can’t get the tv to work. Everything else is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally replaced my 13-year-old LG TV. Very nice upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv, the best !! I’m very happy with this purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did alot of research before getting this tv and i absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture. Huge upgrade from my Samsung QLED TV bought about 8 years ago. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must have!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and sounds incredible perfect for gaming!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceeded Expectations!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding unit. Ive only had it a week. It is very intuitive and was very easy to hook everything up including the internet. The picture is clean, clear, balanced and finely focused. I do have a polk sound bar and subwoofer so sound is not covered though before I hooked them up, I felt the included speakers were above average. It is a spectacular buy especially considering the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TV is Great; Installation Not so Good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off - the TV and soundbar (S90TY) are excellent. Very pleased with them both. However, the installation process was not good; thus, the middle rating. I purchased as add-ons the set up for both as well as the “configuration and demo”. The installers were friendly but rushed. They dropped both the TV and sound bar while moving then into my house (no damage that I could see except for a gouge in my stair case) and hurriedly installed the equipment. Installation was generally good but the configuration and demo was a joke. When I asked a few questions, the response was “I’m not really familiar with LG”. They quickly left and only later I realized that they had actually not turned on the soundbar! And, they did not leave any manuals. I tried calling, got shifted around twice and then on hold forever, at which time I hung up. I was able to download the manual online and got my questions answered and the soundbar sorted. So, all good in the end. Love the TV, not so pleased with the service provided.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand that your installation and configuration service for your LG 65" Class C5 Series OLED TV and S90TY Soundbar didn't meet your expectations. We understand your inquiry regarding the third-party installation process and the difficulty you faced with the demo and manual. It is great to hear that the TV and soundbar are performing excellently and that you were able to resolve the setup using the online resources.
      https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an anniversary gift for my parents as their TV was over 10 years old. What a great upgrade! The picture quality is top notch! I’m a fan of sound bars but the speakers on this TV are decent too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture Quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Excellent sound quality. Valuable options to customize television to your liking. If I didn't know better, I believe the neighbors across the street can view our television because it is so crisp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my beautiful television. The colors and sound can be adjusted to your wishes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent OLED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for our 55" B7 from 2016. LG continues to impress with their products. Oled is the way to go if you watch from any angle other than dead center.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    C5 for my family room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, awesome price. Was a little concerned about how it would handle a bright room but so far, so good. Reflections are not too bad either. Overall, I am extremely happy. Picture quality is truly spectacular

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG OLED is amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is a vast improvement over the LED tv I had. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever. Easy setup. Delivery was great. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv I thought my last one was good but this one is much more vibrant and amazing for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG does make Life Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this LG TV. I didn't realize how outdated our TV was until we connected this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It was time to upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous TV was a 2011 LG, so it has been awhile since we had upgraded. I spent a lot of time in the store comparing different models, but the picture on this TV was just far ahead of anything similar. Brought it home and I absolutely love it in our new living room. Even my wife, who doesn’t care at all about TV quality loves the new TV. Just in time for hockey season

    I would recommend this to a friend