Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1904 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the exceptional picture quality, vibrant colors, and easy setup of the 65" Class C9PUA Series OLED 4K UHD Smart webOS TV. They appreciate the gaming capabilities and the future-proofing provided by the HDMI 2.1 ports. While some find the remote control difficult to use and the TV expensive, concerns about burn-in and the unattractive design when wall-mounted are also mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,904 reviews
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took back 7 TVs! I always found something I didn't like. Take one back add some money and upgrade from the bottom to the top this TV is #1 for near perfect color and definition. 4k on this TV makes me never want to go to a theater again! oh yeah Perfect Blacks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED can’t be beat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending the last year researching different TV brands and models for the best overall video and audio available, it wasn’t long before the OLED’s rose to the top. The LG OLED was my choice due to the having a matching OLED Dolby Atmos SoundBar and wireless rear speakers to pair with it. Still in beginning stages of experiencing everything this beast of video and audio will provide, but based on what I’ve seen and heard so far, I’m as giddy as a kid in a candy store waiting to stream 4K movies from the AppleTV and play 4K movies on the Blu-ray player. I waited to purchase until Best Buy offered a $1,000 price discount on TV and $200 price discount on the SoundBar if purchased with the TV. If you are in the market for the absolute best TV for audio and video you can get the LG 4K OLED C9PUA is definitely a bonafide winner.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good looking TV, superb picture, solid base.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV out of the box performs exceptionally well with the default settings. If you want to make adjusts you will have a plethora of options. The base weighs about 25 pounds and keeps the TV firmly planted on the TV stand. The bottom of the TV is just over 1 1/4 inches above the stand so sound bars or other equipment must have a low profile to fit underneath. As seen from the front the long base will easily hide cables and equipment behind the TV. Hookups are easy to access on the left side. As an OLED TV the screen is very thin and can easily flex if moved so be careful handling it. The sound is acceptable. I’ve had no issues with this product. Packing was excellent with no damage to the box and BestBuy delivered it on time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely beautiful tv!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this tv is absolutely beautiful. I secured it to the wall over the weekend, just in time for football, and couldn't be happier. Still learning the smart tv system, but it feels very intuitive. Expensive, but I am happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Great switch from lcd to oled

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the c9, for gaming and Netflix and all the other streaming services. The black levels on the tv are amazing. I Did see some were saying the tv wasn’t bright enough but it is double the brightness of my old Samsung. Plus no blooming and I love it. Took a little bit to learn to use this tv because I’ve had Samsung so long but once you start tweaking settings you realize all the new options have to play with

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Excellent picture!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described, this OLED LG gives a bright and sharp picture. Colors and sound are great,. I love my TV. I definitely recommend it. It’s worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture, Sound & Fast Apps.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Oled tv it wasn't cheap ,but the picture is the best I've ever seen. I love how fast it loads apps. You push the Netflix button on the magic remote and it instantly loads Netflix. The sound is actually pretty good for a TV. I bought a lg dolby atmos sound bar to use with this TV cause I like loud bass. I don't regret buying this TV for a second. Its pretty future proof with freesync & hdmi 2.1 support. The screen is really skinny in some places. If you've got the cash for a really great tv I'd suggest you seriously check this tv out.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    I should buy this TV last year

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning panel design, friendly interface, easy setup, feature rich OLED TV. Dolby Vision, HDR, Dolby Atmos makes difference watching shows, sport, movies (4K sources needed) AI feature installed Peacock after one click and email/password, added to existing channels. Highly recommending this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG - 65" Class C9PUA Series OLED 4K UHD Smart webO

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for an LG - 65" Class C9PUA Series OLED 4K UHD Smart webOS TV. The resolution in the 65" class C9PUA OLED 4K UHD TV is unrivaled. I own an LG 55" OLED 4K and the difference is noticeable. After a year in the middle of a pandemic I am very satisfied with this TV. My son also uses it with the Playstation 5 and the picture is great even for fast moving images. If you are on the market for a 4K TV this is one of the best im the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Homeowner friendly tv!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things I love most. The stand. Sits back, darker color so not noticeable. Picture is great. Easy to set up for streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV hands down!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially we walked in to purchase the vizio 75in after researching it we decided it was the tv for us. But we ended up walking out with the Sony 75in 950g. Worst mistake! That was not worth the money the picture was good but wasn't hitting the mark for me so we ended up returning it. Turns out bestbuy doesn't sale the vizio we wanted anymore so we lucked out. Then I saw this tv and began my research. Ofcourse I wanted the 75in but that price tag was far beyond our budget so I settled for the 65in and let me tell you it was the best thing ever! This tv is so remarkable like straight out of the box it looked Amazing! And it's the thinnest tv I ever owned which honestly adds to the sexiness of the tv. Watched avatar and it was so beautiful but then watched the lion King 2019 in 4K and omfg we were blown away! The picture is so detailed and literally like nothing we've seen. Trust me make the leap you won't regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best Picture Quality Money Can Buy!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this tv for about 3 months and I watch a lot of movies, tv series’s and I also play a lot of video games on it and I haven’t had any issues with this tv thus far and my god the picture quality is SPECTACULAR!! I would highly recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bigger is Always Better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a 55" C7 to 65" C9. It's only been one month since this update, this tv is slightly brighter than the C7, more pop in colors. I have a AppleTV 4 K streamer using the streamer for all the streaming of apps. Netflix, Hulu, DisneyPlus etc. I will continue watching & evaluating the tv for the next several months. I'm applying many trucks with this TV from watching " The Tech Giant" on YouTube.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Next Level Experience

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV back in August 2020. Watching movies is an entirely different experience with the LG C9. I’ll be an LG OLED TV customer for life. It checks all the boxes for gaming. There won’t be any feelings from buyers remorse with this TV. You get what you pay for and what you pay for with LG C9 is a future proof top notch super TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally was going to buy a Samsung q80 due to my tv being in a brightly lit room, full of windows, and reflections. I heard that oled just doesn't get as bright as qled TVs, but it has not been a problem, this tv gets really bright and pretty much zero reflections. Previously my skylight gave a huge reflection on my old tv, but now I cannot even see it at all, kudos to the antireflective coating. If your worried about the brightness of this set don't be it's not an issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4k TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good: Excellent clairity. Thin screen design. Easy operational setup. Audio from speakers is very good. No need for a sound bar. Bad: Short power cord is affixed to the back. Made the "on the wall" setup more difficult as it required fishing the short cord thru the hole behind the wall mount down thru the wall down to the exit near the power outlet while holding the TV. Also required a short extension cord to reach the power outlet. Cord needs to be removable from TV and 3' longer. No actual printed manual included with TV. Only quick setup diagrams. Available online only.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV on the market!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still can't believe my eyes everytime I watch something on this TV. Read reviews on this for weeks and it definitely lived up to the hype!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent OLED for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely like to overspend on TV tech but the value for money on this TV is great. Sleek size, sharp picture and so no complaints on the picture quality. The voice control and connectivity between devices and assistants is tricky for the non technical.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tremendous

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv primarily as a gaming monitor and it is amazing. The g-sync compatibility works great. Installed and set up the tv myself, was very easy and quick. Premium eye candy for movies and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier. The difference in picture quality can't be put into words. I'll never purchase another LCD TV again. Along with Geek Squad protection, I'm going to be enjoying a worry free, quality viewing experience for at least the next 5 years.

    I would recommend this to a friend
Sponsored