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Customer Ratings & Reviews

LG - 65" Class - LED - UK6090PUA Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 758 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 758 Reviews
  • Rating: 5 out of 5 stars

    Awesome Entry 4K TV

    Posted
    Shaggy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this TV as a Christmas gift for family. My parent's TV was a much older and barely usable 65 inch rear projection type with no modern features like integrated video services like Amazon, Netflix, and YouTube. The TV was made in 2004. They had a Roku box attached to the TV for this but it was only output 480i video and sound to 2 lousy speakers in the base cabinet of the TV. Simply put the TV was being used less and less in their house. it took up space in the living room. So as a surprise Christmas gift my wife and I decided that Santa was going to get them a new TV. My wife and I have the 43 inch model in our bedroom. We felt the TV had awesome picture, sound and overall usability with on screen software. Since we liked ours, we noticed BB was running a sale on the 65 inch model which is the size that would be perfect for my parents I ordered the TV on line for store pick up and made pick up as close to the 24th as possible. My family picked out bows for the box and my wife and I snuck it into our my parent's house when Christmas came. When they saw the new TV, my parents were speechless and shocked. Other family helped move the old TV out of the way and we brought the new TV up into the living room. Once I got the TV set up and working, (which owning this TV helps.) I played several 1080P 60FPS demo videos for my parents. My mom and dad was floored by the picture quality and how great everything looked. Then I played 4K 60FPS videos and that was mind blowing for anyone in the room. They found the sound to be very adequate for their large living room. 25' by 14' . We told them if the room didn't feel full of sound either bump up the volume or look at getting a sound bar. Pros fairly easy set up. I found the remote easy to figure out. My dad on the other hand had some trouble with the remote at first but once he understood where the important buttons are there was less questions and more watching. Awesome picture. Picture quality looks great out of the box. My parents have the 65 inch model. The image size looks perfect in their living room. Sound. Being a larger room, the sound is really nice. It was clear and crisp at a distance of I would say about 18 feet from the screen. However this can be subjective. Their old TV had surround sound with 2 rear speakers as part of the sound system built into the TV. It was actually fairly descent for the time. This TV the sound was quite noticeable. My parents said they may invest in a sound bar or something else in the future but the sound is perfect for them. Inputs. For what is considered an entry level TV, having 3 HDMI 2.2 inputs is nice. There are optical output for sound, and a set of Composite connections. There was a Ethernet port for wired connections and RF for Antenna tuning. Nice if you have the ability to have an antenna for OTA channels. Cons Lacks Bluetooth. Not a biggie but I know some like their Blue tooth connections for headphones, keyboards, and other control devices. Learning Curve? It might feel daunting at first. However things start feeling easier to control. My parents had questions for the first 24 hours and then they were like OK we got this. Overall this is a nice entry level 4K TV to assist those living in the past to join the modern times again. If older folks can learn to navigate the on screen features, then this is going to be a mark in the win column. The last I checked, according to my parents, they have not watched this much TV in years in the living room. They have been playing all kinds of movies and shows on the TV.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Deal

    Posted
    Ramos
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was extremely skeptical on this purchase considering the cheap black Friday price. I have head nothing but great things about LG and figured i give them a shot. I needed a new TV because i recently broke my 60" Samsung 1080 HD LED TV. I know with LG's more expensive TV's they are best in class so i can only imagine they implement some of the same tech into their more simple TV's. The TV was delivered yesterday was placed in our living room all went smooth. Right out of the box the TV looks very simple, all black plastic, no stainless or metal which i actually appreciate because this makes the TV a lot lighter than my old Samsung. First power on the TV i was not extremely impressed. I did have to go into my settings and turn on a few HD settings to bring the full effect to life. Being this is our first 4K TV which is considered entry level, i am now very impressed. This TV supports HDR10+ and HLG. Netflix HD looks AMAZING. I stream DirecTV Now Through an Amazon Fire stick 2nd gen (not a 4k stick) and it also looks much more clear and HD. YouTube in 4K is ridiculous, almost as i am looking through a window into the video i am watching. I did see several reviews about the stands being to wobbly and the HDMI's not working, I guess those very few must have been defective mine is working perfectly. We did mount this TV on the Wall so i cannot vouch for the wobbly TV stands this comes with. For $599.99 and this quality, I highly recommend while this deal still last.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value

    Posted
    Bubba
    • My Best Buy® MemberMember

    Got this for a bonus room we are finishing out. Was looking for something inexpensive on a budget. Pleasantly surprised by the picture quality and features for the price. Setup was simple. Amazon app works better than expected. Thought I'd need a Roku, but WebOS does everything I need, works great and is surprisingly fast and responsive. Another pleasant surprise was PC screen sharing. Using an old notebook with Windows 10 to play music and show album art/song info and photo slideshows. Windows "miracast" finds the TV and shares the screen with one click, no setup or configuration required. Nice. Plus, it eliminates one more HDMI cable and adapter. This TV was the only one I could find in this price range with three HDMI connections. I thought I needed them all, but it turns out that I only need one (for a Tivo Mini). The built-in apps replace the need for a Roku for me and the screen sharing eliminates the need for a PC HDMI connection. I see that it also has Alexa and Google Home support. Look forward to playing with that. I've only had it for a day, so I can't speak to reliability and durability, but so far so good. This TV is a great value with a lot of features and great picture quality at this price. The sound quality is decent too, but I'll be using an AVR setup for audio. Not sure how you beat this for a big TV on a budget.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for the Price...

    Posted
    WiLow
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Unlike people who will write reviews saying came broken or the legs don’t fit my stand and give it a lower rating because of that. #1 do your research and if it’s broken on delivery, you are going to exchange it for a new one. I’m going to give u a review. I bought it on Sale and don’t regret the decision. This tv is pretty light and nice and slim. The instructions to install the tv stand feet was really easy to follow and took maybe a couple minutes. Me and my wife moved the tv with ease. This tv is user friendly. When you scroll to set things up instructions are so easy my 8 yr old can do it. The tv speakers are surprisingly great. Having the volume at 12 is pretty loud. You can turn on energy saving features or have them off. You will get better picture quality with it off. I streamed a 4K movie and was blown away with the quality. I also Played my PS4 pro and the video quality of gaming in 4K is so crisp and vivid. The smart tv features have Netflix, Hulu, vudu, and a lot more. The remote is pretty basic, like most remotes. Overall this is a great TV, 5 Stars all day. I have never had a LG that I didn’t enjoy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV for video streaming and gaming

    Posted
    lamar310
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a good TV based on the sale price for Black Friday at under $600. I bought this TV for my living room to watch movies, sports, and for playing video games every once in a while. Does this TV have the best picture, best sound, or the most features...the answer is no. What makes this TV a great value is the fact that it’s 4K and can stream from the Roku Ultra and Apple TV 4K on the highest video settings. You can also play video games on the highest settings too. I added a Sony 3.1 surround sound system with subwoofer so movies look great and sound great for under $1,000. If you judge this TV based on price...it’s a 5 star TV. If you judge it based on screen quality, features, and sound...it’s only a 4 star TV compared to higher end models. This is not my main TV but I’d recommend this model to friends or family on a budget with no hesitation.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    does not connect to WiFi

    Posted
    chris
    • My Best Buy® MemberMember

    I hooked up the T.V about a month ago. Picture was great as well as sound. Went to connect to Wifi so I can use apps such as Netflix and Hulu. When I went to the network setting for Wifi it did not list any Wifi networks. Restarted the T.V, googled the issue and apparently this is a HUGE problem with this T.V. I tried all the troubleshoots and nothing worked. Called LG and ALL they did was refer me to some repair man in my area. Sorry, I paid a lot of money for this T.V and you refer me to a 3rd party repair man?? called the repair man and he was upset cause LG always does this and they do not have time so that was a whole different story. Long story short, here I am 2 months after trying to fix this problem and its still an Issue. All LG does is refer me to a repair man, I never write reviews for products I buy but I have to warn people about this. THIS IS A KNOWN ISSUE HUNDREDS OF PEOPLE HAVE. DO NOT BUY. GO WITH SAMSUNG.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Hi Chris, thank you for reaching out. I am sorry to hear you experienced these issues with the WIFI on your television. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ LG

  • Rating: 5 out of 5 stars

    great tv

    Posted
    earlslabbington
    • My Best Buy® MemberMember

    TV Works great and the picture is great. I bought the tv with a one x and fallout/red dead look amazing. my only complaint would be that the tiny little legs dont seem the very sturdy for a tv of this size. probly going to need a wall mount. and to all the reviews with broken screens. They warned me when i picked the tv up to be extremly carefull and not to put the tv flat. When tvs start getting that big the screen is more likely to flex and crack. it was a very nerve racking drive home but i got it home and set up with no damage. however i would probably recomend having tvs 65" and over delevered and set up to avoid the stress.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Known issue with faulty hdmi ports

    Posted
    TomD
    • My Best Buy® MemberMember

    My wife bought me the 65uk6090pua for Christmas. She is a server at a restaurant so works hard for her money. I spent about 3 hours taking this out of the box and carefully installing it on the wall as a project with my 15 year old son. Turned it on and no cable tv!?!? Swapped over to another hdmi port and it worked. So I have a brand new tv wall mounted with a blown hdmi port straight out of the box. The disturbing thing in reading reviews across the Internet is THIS IS A COMMON ISSUE. LG are aware of it and have responded to reviews about this. I guess that explains the price. LG should take care of this as I don’t have time to spend a day unmounting the TV, return it and gamble with another one which may have the same issue. Great price and picture in a faulty product. Take your chances I guess!?!?

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Thank you for your review it is very important to us. I hate to hear of the malfunctions you experienced with your television when taking out of the box. I can understand how frustrating this situation may have been for you and your son. I would love to help out, if there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rating: 4 out of 5 stars

    Great Value - One HDMI port doesn't work

    Posted
    Shorty
    • My Best Buy® Elite Plus MemberElite Plus Member

    This TV is much like the UHD series TVs LG has sold in the past but with full feature HDR tech. Picture is great and sound from the onboard speakers is pretty darn good (as it is with most LG's). Navigation with webOS is easy and intuitive (I think my wife would leave me if I tried to trade her LG with webOS2 for a TV which uses a Droid OS.). However - Out of the box HDMI one did not work. The HDMI cable was quite loose and just wouldn't work at all and is the reason the rating is 4 stars instead of 5. Note - I purchased a similar 65LGUF6450 for my wife in January of 2016 that is a great TV with solid feeling HDMI ports. The ports on this iteration of their UHD series seem to be made from less robust materials. Even with a bad port this TV still outperforms its' competitors.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Low End for HDR

    Posted
    Allen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Four stars, it's a good TV, just don't expect it to be on the high end of HDR. It is absolutely the best I found for the price-point and size, and that matters. On the other hand, yes, this is technically an HDR panel, but since its brightness doesn't reach 1000 nits, it doesn't really cover the color brightness that an HDR10 signal has to offer. If you don't notice lowered brightness in movie theaters that converted for 3D, you might not notice the lack of brightness here. Yet, HDR should mean something. Further, the TV only has 10 Watts per speaker, which is really not a lot. Highly recommend hooking this to a home-theater or sound-bar.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Bigger is Better!

    Posted
    BiggerIsBetter
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Originally bought a new TCL 55” Roku TV (based on Best Buy floor rep’s reco) for my new place (Sandy,UT) — turns out these TCLs are not compatible with DirecTV remotes, causing me to use two remotes (and the TCL Roku remote is a crappy little thing, poorly laid out and without numerical buttons to go directly to a channel). Bad choice. Decided to go with larger HDTV with a trusted brand, LG, and couldn’t be happier. Set up was easy, including connecting to WiFi to use SMART TV functions, and programming DirecTV remote to recognize this LG. Picture is excellent!! Highly recommend to anyone looking to go bigger with a reliable brand.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Broken within an hour

    Posted
    Erika
    • My Best Buy® MemberMember

    Thank goodness I had geek squad install my TV. It broke an hour after they left... an hour!!! From bottom to top on the right side of the screen about 2 inches wide theres lines. So annoying. On top of that it happen may 3rd. They cant replace it until the 11th.... why so long? Im 11 minutes from best buy they installed the TV in less then 30 minutes.... ridiculous. I hope nothing happens to my other TV. Get the warranty!! Cheaply made could mean issues... cover your money.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      That's not good! We're sorry to see that you've run into these issues with your TV. We'll need to gather some additional details from you. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Rating: 5 out of 5 stars

    Fantastic

    Posted
    kstamper91
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was kind of iffy on spending $650 on a TV purchase but once i got home and it took literally 10 minutes to hook up the legs and get it set up with all my accounts, I wasn’t too upset. Then, I turned it on. It’s has fantastic sound, at least for the size of my living room, it’s Alexa compatible (not as responsive as what my smaller fire tv is but hey I don’t care that I have to use the remote), it’s extremely easy to navigate. I can’t really find anything to knock about it other than maybe being able to type all my sign in info somehow instead of using the remote. I would Definitely recommend and buy again!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great price for a good TV

    Posted
    DrNoodle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this flat screen because of size and price. Set up was fairly easy and has a good picture with HD. Put it in my basement which we use as a den/ family room. Looks great and has smart tv capability with netflix, hulu, youtube, etc. Unfortunately, we are spoiled because our other 65" tv is a Samsung with better HD which was double the cost of this LG. However, for the price we paid for the LG it is a very good tv and works well for us in our home.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV After Changing Settings

    Posted
    NA83
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this tv about a month ago after having returned a 55” tv from a competing brand. Out of the box, the tv settings made the picture quality low, a few adjustments in the tv settings and that was fixed. Also, I don’t have cable, so I only use the SmartTV functions for streaming. When you turn the TV on it defaults to LiveTV, if you don’t have LiveTV it goes to the gray static screen and makes a terrible noise. Again, after messing with the settings, I found a work-around for the default settings and now the TV works as advertised and is perfect for my living room.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing picture

    Posted
    65inch4k
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This tv was a great buy. The picture quality is amazing if you know how to tweak the settings of course. As far as sound goes you dont have to buy a soundbar. The sound in this tv amazes me of how loud and clear it is. If you of course buy this tv the only negative thing is that I wish it had more channel apps but it does have the most common ones you will use,such as netflix,hulu,amazon prime,and youtube. I would recommend getting a roku 4k stick or amazon fire 4k stick to take advantage of the picture quality.other than that great tv.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Has problems. LG terrible customer service

    Posted
    David
    • My Best Buy® MemberMember

    The TV has a box that pops up constantly in the top right corner that says Unknown device is disconnected. It is very annoying. The WIFI also will not work. By googling this issue it appears it is a very common problem with LGs That might be caused by a bad WIFI card. The youtube videos on this issues have hundreds of thousands of views. I called LG and they wouldn't do anything as this TV is just over 1 year old. Their solution to problems is just to ignore them. I for one will never buy LG again. They do not back up their products.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      It sounds like we'll need to walk through some troubleshooting for your TV. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP LG

  • Rating: 1 out of 5 stars

    DONT BUY!!

    Posted
    Drork
    • My Best Buy® MemberMember

    Do not buy! TV broke down after 4 weeks, and LG customer service is the worst I have ever experienced. I have wasted countless hours on the phone with them, and they do not make any attempt to fix the problem. They are hard to get hold of. They don’t care and are very rude, and don’t make any effort to resolve the issue. I have been waiting for the tv to be repaired almost as much time as I had it working! It is incredible that you buy a brand new tv and get such a lousy product and lousy customer serivce. Never again.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      I hate to hear that you are having so many issues with getting your television repaired! I appreciate your feedback. I would love to take a look into your case to see if we can help you find a solution. If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH LG

  • Rating: 4 out of 5 stars

    Great TV for the price

    Posted
    styles
    • My Best Buy® Elite Plus MemberElite Plus Member

    Read a few reviews on this TV and they were mixed. Bought this one instead of the Samsung on black friday due to having 3 HDMI ports instead of 2. Screen colors are amazing with good colors and true blacks. Netflix streamed great. The only complaint I have is the menu is slow. Once you hit the setup button, it takes a few seconds before it pops up. Subtracted a star from the menu speeds. Other than that, great picture especially from viewing 4k youtube content.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Picture is dark

    Posted
    tbella
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The picture on this TV is abnormally dark. No matter what adjustments are made in the settings, the picture is still dark. There is nothing vivid or clear about this TV. We purchased this product to go side by side to another LG that was purchased in April 2015. The difference in picture quality is quite noticeable. Something else to consider when purchasing this from Best Buy is that the return period is only 14 days. I don't think it is that short of a time frame with other retailers.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Hi, I hate to hear you were not satisfied with the television you purchased. If we can assist you in any way, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ LG