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Customer Ratings & Reviews

Your price for this item is $683.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.4 out of 5 stars with 34 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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There aren't enough negative mentions yet.
82%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality and color of the 65" Class NanoCell 99 Series LED 8K UHD Smart webOS TV. They also appreciate the 8K upscaling feature, saying that it is very impressive. Gamers are particularly enthusiastic about the TV, with one customer saying that it will make you cry.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I owned @ $999 great for shows and movies and gaming

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent television

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is perfect the quality is amazing it really is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv look great sound good and perfect ColorSyncs and price was amazing,easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT NICE TV GOOD COLOR NICE SOUND GREAT PRODUCT

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Proceed With Caution.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically prioritize affordable cost over quality. However, after a recent move and some research, I decided to invest in a higher quality product. This tv seemed to have all the specs and characteristics I was interested in. I used the tv for a few hours a day. Unfortunately one fine morning, less than three weeks after purchase, the screen stopped working. To add insult to injury, Best Buy has a very short 2 week return policy. After hours of frustrating phone calls, I scheduled an appointment using the one year manufacture warranty. Hopefully all goes well, but so far I’m quite disappointed with this purchase.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did have a problem with the delivery. They were over two hours late and drope the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product. First time as an LG TV buyer. I don’t see myself ever going back to buying Sony products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This tv is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I couldn’t be happier with the tv and the 8k upscaling is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good tv Sometimes fast low quality movies strucks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Big 65” mistake.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible purchase. I had this TV for two days before the screen fried. I had to return it to the store.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Bad tv delivered, stock with it for 2 weeks almost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered , saw red line straight down tv, never had another in stock, had to buy a different tv 2 weeks layer before 15 day warranty exspired, no one else seemed to care!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate hearing that your TV arrived damaged. Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. Please follow up with BestBuy to have this resolved. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Do not buy - nothing but trouble

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been nothing but trouble. Constantly freezing up, sound not working, and won’t turn off. I’ll be contacting the manufacturer about it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    8k on a budget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $1000 couldnt go wrong upgrading from my Nanocell 4k tv more hdmi 2.1 ports than i had and its future proof. Cant go wrong. Picture is sharp sound is clean especially wired up to a dolby atmos soundbar via the e arc connection. Tons of apps and gallery photos. Cant lose. Just buy a warranty

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this positive feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    Good love it. 100%

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really nice Yes it is a Good TV. Gotta love it

    I would recommend this to a friend