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Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.4 out of 5 stars with 273 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance of the 7.3 Cu. Ft. Smart Gas Dryer with EasyLoad Door, especially its drying capabilities and large capacity. Many appreciate the quiet operation and the convenient door design. The dryer's ease of use and smart connectivity features have also been well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 273 reviews
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    Dryer first load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only tan one load. Clothes thoroughly dried. It did its job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design

    Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this dryer. We like the large capcity and two way door opening feature.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design

    Rated 5 out of 5 stars

    New dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, large capacity, easy access with large glass door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all great dryer but sometimes on certain cycle the clothes are not fully dry. But very good quality and ease of use. Let’s see what happens in 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size, love the door your able to open sideways or from top

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new lg dryer, large capacity and energ efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG gas dryer 7.3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it easy to use nice size dryer u can program it from YOUR phone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this dryer!!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer!!! Love the color of it it looks beautiful matches perfect in my kitchen!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned this dryer for just shy of a year when it stopped heating. It would turn on and run like normal, but the heat would not ignite. It has a year warranty. I called LG and went through their initial testing. Then they told me i needed someone to certifiy my gas was working properly and had the correct pressure. They refused to pay for this test and refused to consider sending anyone till after testing. I refused to pay for that service since my other gas appliances were working perfectly. They didnt care. I tried speaking to a supervisor. After waiting on hold for a half hour, I was told the supervisor would call me back. I’ve bought multiple LG products after glowing endorsements from Best Buy staff. But that experience wasted so much of my time and i was constantly shuffled from one rep to another, who all appeared to be at foreign call centers. I’m so disappointed.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Aaron. Thank you for sharing your experience with us. We understand how important it is for your LG Dryer (DLG7401VE) model to heat properly and complete cycles as expected. When the dryer runs but the heat does not ignite, one helpful step is to check and clean the lint filter and exhaust duct to ensure proper airflow, as restricted airflow can prevent the burner from igniting. For more information, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If you still need assistance with warranty verification or service support, please send us an email at [email protected] so we can help you directly. We're here for you! ^Juvy LG

  • Rated 4 out of 5 stars

    Large Dryer with lots of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this Dryer for couple of weeks now. No issues noticed but I did notice that it takes a while to DRY heavy loads. I am still going through the user manual so I may need to explore more. I had purchased Samsung previously from BestBuy and had it for 8 years. No issues. NOTE that using the settings that has Sensor feature may not work for everyone. First few loads did not dry after running for an hour so I had to switch to TIME DRY Option. I still need to figure out why it takes so long to dry large loads. I would hope this will last me more than 8 years. I have never had LG Washer/Dryer before so we'll see how this goes.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great Gas Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as expected. Replaced a very similar LG model I had for 15 years. This one is newer and is much better in drying, which I would expect. I dont need anything fancy, just dry the clothes, and provide some basic options.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    I love my new dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the double hinge door on this dryer easy access from any angle. I would definitely buy this machine again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully, was easy to set up and I love the look

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pleased. The dryer has huge capacity. We are have only used it a couple of times. I do have to set the dryer on more dry so the clothes are not damp when it is complete. Some of the heavier fabric need to be put back in for a little longer dry time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clothes come out clean in one cycle with plenty of space to accommodate all my clothes. Spin cycle works great and helps to minimize the time inside the dryer. I looking to many years of productive cleaning of my clothes. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, is quiet, and has many drying options

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 4 out of 5 stars

    A great machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the convenience of the door opening two different ways, it runs smooth and it’s super quiet. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer No problems.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got rid of my brand new GE washer and dryer after 2 weeks due to nothing but problems instead bought LG and this dryer works perfectly no problems at all and at a better price then other major brands.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer with options for opening the door. This is also tied to my phone so I can check the status of drying clothes or turn the dryer off if I leave home and forget to turn it off.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very nice to finally load big comforter without stuffing it in. Only con about it It's not suitable for short people.

    I would recommend this to a friend
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