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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 11 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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100%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AI setting and the steam fresh. Most cycles don't run as long . Saving money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer with AI feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the dryer works great. It has an AI feature that adjusts the drying time based on the weight and materials of the clothes. You can connect your dryer to your LG app and navigate it remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 9 year old [LG built] Kenmore with this dryer. I am very happy with my choice. The controls are easy to use. The dryer is quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet running and simple to operate, we really like the new technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One beautiful and slick unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now granted, we had our Kenmores for 12 years when it started having issues, so we reached out to Consumer Reports and investigated our options between several models, but I have to say that if the LG dryer is anything like the LG refrigerator and dishwasher we purchased in the spring, then we can't go wrong with our new washer and dryer by the same company. I have been running our loads for the past several days, and we are thrilled with the unit's size, the drum's capacity, and the slick front display dashboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, Impressed. Time Will Tell...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer was reasonably priced, and features are good for the price. Dryer covers all the bases. Haven't tried the "AI" mode yet, but all the standard settings are there. The machine functions as expected, I just hope it ends up being a reliable machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good product. So I have very satisfied

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    delays

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delayed delivery due to back order - verey frustrating to say the least

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, WiliamV. Thank you for reaching out about your LG Dryer (DLGX5801A) model. We understand the importance of receiving your appliance on time—especially when you’re planning around a new dryer for your home. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.

      If you’d like to get the most out of your unit once it arrives, one helpful step is to check the exhaust venting before installation. Making sure the duct is clear and not kinked helps the dryer run efficiently from day one. You can also explore setup and care guidance here: https://www.lg.com/us/support/product/lg-DLGX5801A.AGWEEUS. If you need further assistance with your LG product or want us to take a closer look once it’s delivered, feel free to email us at [email protected]. We're here for you! ^Juvy LG

  • Rated 5 out of 5 stars

    karely

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good its the better product It dries my clothes well, but it's too sophisticated for my taste

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mister

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine had good luck with LG. Love the new features from one we had 17 yetas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet smart beast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - great technology and super quiet! Now I need a matching washer

    I would recommend this to a friend
  • Customer reviews from lg.com

    User rating, 5 out of 5 stars with 19 reviews on lg.com.

    See all lg.com reviews
    lg.com
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