Customer Ratings & Reviews
- Model:
- 75QNED90TUA
- SKU:
- 10495014
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Love my LG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is amazing but the remote is difficult if you have any nails. Very hard to maneuver
I would recommend this to a friendFantastic TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best I’ve had. Plenty of picture adjustment options allowing you to really adjust to your liking. At the price, it’s hard to beat. Buy it.
I would recommend this to a friendI WANT A REFUND OR EXCHANGE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.David was awesome & extremely helpful. That's where the food ends. The TV, itself is probably about 50lbs heavier than the others for it's size, which we were not aware of. It arrived with no feet & no manual. I am not happy because I no one wants to hang it, therefore I hate it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Marybeth. Thanks for sharing your feedback with us. We’re happy to hear that David was able to assist you! However, we understand your concern with the LG TV (75QNED90TUA) model not arriving with the feet or manual. We are committed to ensuring that our products are delivered with all necessary components to provide a seamless experience. For ease of setup, we recommend contacting Best Buy customer service at 888-237-8289 to request the missing parts (feet and manual), as they should have been included with the unit. We also suggest considering a wall mount if you prefer not to have it on a stand. If you need further assistance, please send us a private message on social media @LGUSSupport, and we’ll be more than happy to help you resolve this issue. ^Juvy
Open-Box Items are Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Open-Box Items are junk. LG makes a good TV but absolutely never buy open-box.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your thoughts with us about the LG TV (75QNED90TUA) model. We understand your concern about purchasing an open-box item, especially when it doesn’t meet your expectations. We strive to provide high-quality products that exceed our customer's needs and expectations.
It might be a good idea to double-check the TV’s settings to make sure it’s set up just right for your viewing space. Also, consider updating the firmware to the latest version, as that could help enhance performance. For some guidance, feel free to check out https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.
If you're running into any specific issues with your TV, we’d be more than happy to help you out! Just shoot us a private message on social media @LGUSSupport, and our team will gladly look into some possible solutions. ^Juvy
Patient Yet Frustrated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three older conscientious adults hung the TV making sure to keep our hands away from the screen. Plugged it in! And it spider webbed on the screen from approximately one foot in from the lower left portion of the screen!!! Needless to say I have no tv! Removed it from the wall. And filed a claim/case number with Best Buy 1-800 number. Stated I would contacted within 24-48hours. Almost 72 hours later and I've yet to hear from anyone. Frustrating. I know its the holidays. Hopefully My Wife & I will be receiving a call and a new tv shortly...
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Clifford. Thank you for sharing your experience with us. We understand your situation and can imagine how inconvenient this must be, especially after taking care to set up the TV properly. We recommend checking the TV’s screen connection once again to ensure it hasn’t been damaged during installation, though we understand this might be difficult if the issue persists.
https://www.bestbuy.com/site/lg-75-class-90-series-qned-mini-led-4k-uhd-smart-webos-tv-2024/6578046.p?skuId=6578046
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further and explore potential solutions. We appreciate your patience during this time and will work to resolve this for you as quickly as possible.
—Renzo
Make sure they don’t put it on back order
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited on this order for over a week and on the day it was supposed to be delivered. I called and got the message that it was on backorder. I will not ever order again.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, DianneP. We understand your inquiry regarding the delivery experience for your LG QNED MiniLED TV (model 75QNED90TUA). Since order fulfillment and delivery schedules are managed directly by Best Buy, we recommend reaching out to them for the most accurate assistance.
https://www.bestbuy.com/site/lg-75-class-90-series-qned-miniled-4k-uhd-smart-webos-tv-2024/6578046.p?skuId=6578046
If you have any product-related concerns or need support with your LG TV, feel free to send us a private message on Social Media @LGUSSupport. We’re here to help! —Renzo
LG is the lowest quality tv brand sold!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv new on Jan 25, 2025. I had to really fight with myself before purchasing since the last LG tv I purchased lasted a few days past a year. This tv had everything I was wanting specs wise, and the price made me take another chance on LG. I still thought of them as one of the upper class tv's. I get home the other day, and the will not power on. Customer service is a joke with Best Buy and LG. Sending someone to repair it instead of replacing it. if it's already having issues in only 6 months, I don't feel confident it's going to last. I'll never buy an LG tv again or anything from Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thank you for sharing your experience with us. We understand your inquiry regarding your LG 75QNED90TUA TV not powering on after only a few months of use. We know how important it is to have a reliable TV, especially when you’ve chosen it for its features and quality. Since your unit is currently being handled through Best Buy's service process, we recommend continuing to work directly with them for repair or replacement options under their policy.
https://www.bestbuy.com/site/lg-75-class-90-series-qned-miniled-4k-uhd-smart-webos-tv-2024/6578046.p?skuId=6578046
If you need further assistance from our team, please send us a private message on social media @LGUSSupport. We’re here to help and explore any additional support options available. —Renzo
