Customer Ratings & Reviews
- Model:
- 75UP7070PUD
- SKU:
- 6452995
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the 75" Class UP7070 Series LED 4K UHD Smart webOS TV, particularly its picture quality, which they describe as "great", "clear", and "the best". Many also appreciate its affordable price, large screen size, and easy setup process. However, some customers have concerns about the remote control, which lacks lighting, and the limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
Worst scheduling and service ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 months and 3 scheduled visits my original issue has not been addressed. I am now scheduled for almost another month out which is totally ridiculous. If Geek Squad still has a chance to go from 2 stars to one by the time this is resolved.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette
Put up your own tv no Geeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first time geeks came to my house they broke my mount on the wall. It took 2 weeks for them to come back out again. I had to purchase another mount . When they put up the tv the guy was in a rush and broke the first mount. When they came the 2nd time and put the tv up they were suppose to hide the wires . I paid a electric man to come put a out let behind the tv so they woukd be able to hide the wires. I could have put up my own tv.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent installation experience and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
NO MLB TV APP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is slow in loading the apps you have installed and it doesn't support MLB TV app which is one reason I purchased the TV. Now I have to use a Roku box to watch MLB.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
Poor quality TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motherboard fried in less than 20 days, Bestbuy refused to exchange because of their 14 days policy, took LG 2 weeks to send a technician over to fix the issue. Poor quality, would go back to Samsung for my next TV. Will not buy from best buy as well because of the 14 days return policy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Nice quality but too few hdmi ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv except it only has 2 hdmi ports. This is something I will definitely note in the future when purchasing a tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly-noted. Thank you for taking the time to provide your product design feedback. We will share this with our research and development teams for future consideration. ^Jennifer
Dont but
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan at all. Most apps arent able to be downloaded. Error messages most of the time. 30 out of 100
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We read from your feedback that you were having trouble with the product, so we’d like to help make it right. Your feedback helps us keep a fresh perspective regarding new ways to improve our services and future product developments. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you.
^James.
Do not purchase warranty, it is pointless.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this tv and wasn’t told the HDMI’s didn’t work. I purchased the warranty with it, geek squad came out and said it was a manufacturer error. Refused to fix it and only give me my money back even though I cannot get another TV in that price range.
No, I would not recommend this to a friendVery bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow TV, even the standard menu is buggy. Long delays, can't load everything. And most importantly, when I download a 4K movie to a USB flash drive. The TV is buggy and cannot produce 4K in 2023. Cool! I repeat, it is impossible to produce 4K video from a flash drive without bugs and jerks.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate the time you took to share your feedback. We'll be more than happy to look into this, and assist you further. It would be our pleasure to assist you with your concern in a platform that allows us to have a back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000. ^Danee
Don’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my living room specifically to watch UFC events however the ESPN app isn’t available for Lg TVs. I then tried screening it from my phone but it stops screening after every round which is extremely annoying! I wish I would have noticed in time to return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Dumb smart TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Picture quality is okay, but the connectivity/smart TV aspect of the TV is non existent. It will be “unable to connect” while connected nine times out of ten. I watch TV on this TV by using an HDMI and my laptop. Would never make this purchase again. Gigantic waste of money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Remote does not light up!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote does not light up. For the price the remote should definitely be lighting up.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
HomeKit and Wifi doesn’t work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv sucks it constantly turns on and off and does not connect to the internet and HomeKit does not work after initial connection.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Misleading info on antenna.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked very specific questions before purchasing antenna. Did not work!!!!! Now i need to drive another 100 mile round trip to return it. Plus gas and my time.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Not a good tv to buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the tv less than a month the tv plays sound and no picture so i have return a 75 inch tv back to the store . This is carzy .
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Disappointing TV and Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work in show invoirement. Best Buy’s did not want to exchange 3 TV for Samsung
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Run!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received TV broken and no one will answer the Customer Service Line. One call I stayed on hold for 45:00 mins plus and no one never answered. Just go to Walmart.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Not what I was expecting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture jumps. Lines throughout TV and the screen goes black and you can only hear.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Glitching why
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s already glitching and I haven’t had it that long.. it’s a nice tv but why is it already glitching
I would recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Doesn’t support all apps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t support Crunchyroll so you might want to double check what apps your going to need or use
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
75 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was damaged when purchased when tech came to mount so I could enjoy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette