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KevinB Posted
So far my family loves this television. The picture quality is exceptional.
Jlab Posted
Rich color, great view from sides, loves thin frame and large characters on screen.
KayDee Posted
LG is my new favorite brand of TV i really enjoy watching.
SolomonR Posted
Love my new TV!!!!!It so amazing couldn't ask for..
Siggy Posted
Best tv ever and amazing customer service at Best Buy. Made it a smooth process.
AlandoM Posted
Delivery personnel 10/10.my TV was delivered safe efficient and safe,an shipping was quick,I luv shopping at Best buy,
AndrewG Posted
Bought this Tv 1/1/24. Did not buy the protection plan and on 3/17/24, a geek squad repairman came out only to find out that the back light in the LED screen went out and now i have a 75” piece of junk because it would be more to repair screen than to just buy a new one.. COMPLETE WASTE OF $1,000!! DO NOT EVER BUY!!!….. Purchasing nothing but Sony from now on cause LG and Samsungs are COMPLETE JUNK!!!!
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Hi, Andrew. Thank you for taking the time to share your experience with us. We understand your concern about having your LG TV (75UR9000PUA) model experiencing a major issue just a few months after purchase, especially after investing $1,000. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
If you haven’t already, please send us a private message on social media @LGUSSupport. Our team can assist with warranty options, troubleshooting steps, and possibly exploring any repair or replacement solutions to ensure you're not left with an unresolved issue. ^Juvy
ohiogusaymas Posted
i bought it 6 months ago a tv lg UR9000 at bestbuy MAYFIELD and i haven't use it for a month then when i open it today. a stripe vertical bundles appear in almost at the middle of the screen. i never hit it or never do physical damage with it. NOW I CALLED BESTBUY MAYFIELD and they just CARE if your under there with pay warranty. BESTBUY DOESN'T CARE AFTER YOU PURCHASE AN ITEM FROM THEM. I'm a regular costumer, i bought my TV, Speakers, cellphone, drone from them and i have an Credit card from them but now I am not gonna buy any products at bestbuy
Posted
Hi, there. Thank you for taking the time to share your experience with us. We apologize for the inconvenience you have faced with your LG Smat TV (75UR9000PUA) model, purchased from Best Buy. We understand your frustration, and we want to help resolve this issue for you. For help and guidance, you may visit this link: https://www.lg.com/us/support/help-library. If there's anything we can do to assist you further, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy
LynnD Posted
Love This Smart TV. Crisp clear picture. Great design. Lots of options. Very lightweight
YishungLee Posted
Great price and great TV quality + Delivery service was impeccable
EvelynG Posted
Picture is excellent, TV offers lots of features, such as free movies. Disney, Netflix, amazon prime ect. Down side is when cable box reboots you have to reset the TV also I don't like having to use two different remotes.
KimberlyA Posted
I love this tv, picture quality is amazing. I love the interactive features. This is the second one I have bought in 3 months, thank to the careless movers at You Move Me in Lenexa cracking my screen on the one I got 7/20/2025. And the company refuses to replace or pay for it. Out the money but loved the tv so I had to repurchase it. Best Buy always right on time with delivery and installations of you need it. We also just bought 2 refrigerators from them as well, and couldnt be happier
Dimsuml0ver Posted
This TV is a bit old now but I got it for dirt cheap so I am not complaining. It does the job. The image, colors looks great and it sounds fantastic as well. The UI is a bit slow compared to my LG OLED but not going to complain about it when I spent a quarter of the price of the OLED. We’ll see how long this TV lasts but I’ve had it for over 3 months now and it’s been great so far.
StacianW Posted
It was my husband’s Christmas gift, he loves it ! Great quality and I love the fact that it doesn’t generate a lot of heat.
Gloworm Posted
Nice picture although its average - nothing spectacular considering the price. The remote goes into some sort of Wii mode when you go to certain menus or hit the scroll button wrong. The worst part? The remote and response time to the buttons you push is horrific. It literally sometimes takes 10 seconds for the tv to respond to the command from the remote. Annoying. I’d pick my TCL Roku tv over this any day of the week.
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Hi, there. Thank you for sharing your experience with the LG TV (75UR9000PUA) model. We appreciate your feedback on both the picture quality and the remote performance.
One helpful step to improve remote responsiveness is to reset the pairing between the Magic Remote and your TV. You can do this by pressing and holding the Home and Back buttons simultaneously for about 5 seconds until the LED on the remote blinks, then re‑pairing it by pointing it at the TV and pressing the Wheel (OK) button. This often resolves lag or delayed response issues. You can also check that your TV software is up to date, as firmware updates can enhance performance. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT. If the issue continues after trying these steps, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy
jamie Posted
Great picture, clear sound, easy to operate. Only thing I don’t like is the remote scroll mouse, but can change to click moves, just need to do each time you use remote, which is a pain
Jams Posted
Absolutely love this TV. The features are perfect. The setup was beyond easy. Highly recommend. Will getba second one for the basement.
LeonilS Posted
This TV has very good colors and design, it is also quite fast with games. It is a very good purchase to liven up your home.
FernandoM Posted
Nice service great product great imaging and fast delivery
Moee Posted
Amazing tv. I must say this quality is close to the oled. And sound quality omg so amazing. I really couldn’t believe it would be this great. Seriously satisfied.