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Customer Ratings & Reviews

Your price for this item is $549.99
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Customer reviews

Rating 4.5 out of 5 stars with 151 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the excellent picture quality and ease of use of the 75” Class UR9000 Series LED 4K UHD Smart webOS TV (2023). They also praise the intuitive remote control and the vibrant colors produced by the screen. Many appreciate the sleek design and the abundance of features offered. The positive feedback consistently points to a user-friendly and visually appealing television.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 151 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is my new favorite brand of TV i really enjoy watching.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich color, great view from sides, loves thin frame and large characters on screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV!!!!!It so amazing couldn't ask for..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever and amazing customer service at Best Buy. Made it a smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery personnel 10/10.my TV was delivered safe efficient and safe,an shipping was quick,I luv shopping at Best buy,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY UNLESS YOU WANT TO WASTE $$$!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Tv 1/1/24. Did not buy the protection plan and on 3/17/24, a geek squad repairman came out only to find out that the back light in the LED screen went out and now i have a 75” piece of junk because it would be more to repair screen than to just buy a new one.. COMPLETE WASTE OF $1,000!! DO NOT EVER BUY!!!….. Purchasing nothing but Sony from now on cause LG and Samsungs are COMPLETE JUNK!!!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Andrew. Thank you for taking the time to share your experience with us. We understand your concern about having your LG TV (75UR9000PUA) model experiencing a major issue just a few months after purchase, especially after investing $1,000. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
      If you haven’t already, please send us a private message on social media @LGUSSupport. Our team can assist with warranty options, troubleshooting steps, and possibly exploring any repair or replacement solutions to ensure you're not left with an unresolved issue. ^Juvy LG

  • Rated 1 out of 5 stars

    DAMAGE SALES.. Bestbuy don't care.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it 6 months ago a tv lg UR9000 at bestbuy MAYFIELD and i haven't use it for a month then when i open it today. a stripe vertical bundles appear in almost at the middle of the screen. i never hit it or never do physical damage with it. NOW I CALLED BESTBUY MAYFIELD and they just CARE if your under there with pay warranty. BESTBUY DOESN'T CARE AFTER YOU PURCHASE AN ITEM FROM THEM. I'm a regular costumer, i bought my TV, Speakers, cellphone, drone from them and i have an Credit card from them but now I am not gonna buy any products at bestbuy

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to share your experience with us. We apologize for the inconvenience you have faced with your LG Smat TV (75UR9000PUA) model, purchased from Best Buy. We understand your frustration, and we want to help resolve this issue for you. For help and guidance, you may visit this link: https://www.lg.com/us/support/help-library. If there's anything we can do to assist you further, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy LG

  • Pros mentioned:
    Design, Features, Picture quality

    Rated 5 out of 5 stars

    Very Good LG TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love This Smart TV. Crisp clear picture. Great design. Lots of options. Very lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    They dont call it Best Buy for nothing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, picture quality is amazing. I love the interactive features. This is the second one I have bought in 3 months, thank to the careless movers at You Move Me in Lenexa cracking my screen on the one I got 7/20/2025. And the company refuses to replace or pay for it. Out the money but loved the tv so I had to repurchase it. Best Buy always right on time with delivery and installations of you need it. We also just bought 2 refrigerators from them as well, and couldnt be happier

    I would recommend this to a friend
  • Pros mentioned:
    Features, Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    LG UHD TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent, TV offers lots of features, such as free movies. Disney, Netflix, amazon prime ect. Down side is when cable box reboots you have to reset the TV also I don't like having to use two different remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV Great Price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, awesome colors and it’s great for Sunday football.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. I must say this quality is close to the oled. And sound quality omg so amazing. I really couldn’t believe it would be this great. Seriously satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package well received and delivered on time. I love this TV set.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great and the sound is nice. I haven't had any problems with this tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wonderful home theater TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, clear sound, easy to operate. Only thing I don’t like is the remote scroll mouse, but can change to click moves, just need to do each time you use remote, which is a pain

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great before the screen broke. The sound and display was impressive. However, it is not as sturdy. I had a move and we had moved it from the gound to stand and the screen cracked . This was not a tiny crack but a huge one that went across the entire TV. We didn't drop it or anythinf, just carried it on to the stand. Maybe the force of our hand holding it cracked it, but it insane that it had cracked from just holding it.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV. The features are perfect. The setup was beyond easy. Highly recommend. Will getba second one for the basement.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    five star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has very good colors and design, it is also quite fast with games. It is a very good purchase to liven up your home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nice size for office conference room especially for virtual meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice , clear, AI technology, make it easy to navigate

    I would recommend this to a friend
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