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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 85 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality of the 86" Class 85 Series QNED 4K UHD Smart webOS TV (2024), with many praising the excellent images and overall viewing experience. However, some users expressed dissatisfaction with the remote control, finding it bulky and difficult to use. The remote's cursor was also cited as a source of frustration for some customers. Overall, the positive feedback on picture quality outweighs the negative comments regarding the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 85 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV everything I wanted and more , I’m not a fan of the tvs remote the wheel is a pain to use but every else about the tv is great , great for movie nights and playing video game on like Xbox X looks amazing .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    “She’s a beaut, Clark!”

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mid range tv. So high tech thought it was going to take forever to get settings right for different picture modes but this tv has a personalized picture wizard where they show a few groups of pics in different brightness clarity etc. and in a couple seconds you have the best format for what your eye wants and needs! Couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. Excellent picture, great size and I love the interface. Huge upgrade from my old Samsung. I Wouldn’t buy from Best Buy again. The delivery did not set it up which I specifically asked the sales guy. As it’s too big for one person to set up. Additionally about 24hrs after buying it the price dropped $400. Which it was already more expensive than other places.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv by far crystal clear great sound great for gaming and watching movies

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Great Picture. Smart features work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing picture quality is one of the best I have ever seen, sounds amazing right out the tv it's self when you change the settings for surround sound. It has everything you would want in a tv, smart, Bluetooth, etc

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    86" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture, sound and overall superior TV. Used to have difficulty understanding what was being said. Not any more. The sound is clear and easy to understand. No muffling or difficulty hearing precisely what is being said.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv series It great resolution and great images, also, it doesn’t hurt the eyes while watching

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basement TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our newly finished basement. Have help hanging it, it’s heavy but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, colors are great, easy to navigate, wifi connectivity is fast and quick, and good streaming capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered and set up in a professional manner. The picture is great. I was going to spend more $$ for a “better” model but I am extremely pleased with this TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I would buy again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to navigate setup and menu. Extremely easy to use smart features, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Pig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the larger picture. I would have liked more training on the use of the controls. I felt that the Geek team sent was knowledgable but seemed in a hurry to get to next job and didn;'t spend adequate time showing this senior citizen the use of the new TV control,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely TV, great picture really clear color, it has all the updated smart apps. You’ll love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, the sound is amazing and excellent brightness

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Quality Going Down...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd LG TV and overall I have been satisfied with all of my LG products. I upgraded during a remodel from a 7 year old 65" (which is now on the patio) to an 86" which lasted just beyond the extended warranty period of 2 years. Parts and labor would exceed the cost of a new TV, so I bought another 86", this time with a 5 year warranty. This TV lasted 3 months before I noticed red lines in the viewing area. So far LG has been OK with their repair response, but the TV still isn't repaired after 2 months of phone calls, texts and missed appointments. I have confidence they will fix the TV, but my confidence in LGs products is starting to waiver...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG - 86” TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely made the right choice to purchase this TV. Great quality! We absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality and color. Good sound. Overall very happy with product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv n

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like is the best lo mejor de lo mejor la mejor tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and I love the television.

    I would recommend this to a friend
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