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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 14632 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, affordable price, and convenient USB-only power as significant advantages. Many appreciate its compact size and reliable performance for reading and writing CDs and DVDs. Positive feedback also highlights its compatibility with various devices and quiet operation. A small number of users noted needing additional software for optimal functionality on Mac systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 14,632 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use and portable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive. Very portable and easy to use. Used with a MacBook Pro.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great. Till LG stopped supporting it.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 9 months ago to burn some CD's for my kids. It worked great until I tried to use it a few weeks ago. Now the device turns on & sounds like it's reading the disk when I plug it in, but neither my Mac, nor Windows 11 PC recognize it. Near as I can tell, there is no support for Windows 11 or current MacOS. I know it's an old design, but the mfg. date is January 2024. I expect a company like LG to support their own products at least as long as they're selling them. Disappointed in the lack of support for what seemed to be a good product. $25 down the drain!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG DVD Drive (SP80NB80) model. We understand your concern about a device that stops working as expected, especially after just a few months of use. We strive to provide high-quality products that exceed our customer's needs and expectations. Since both your Mac and Windows 11 PC are not recognizing the device, we recommend checking for any available firmware or driver updates for the device on the official LG support website. For Windows 11, ensuring that all USB drivers are updated through Device Manager could also help with device recognition. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-burners-drivers-firmware-and-software-downloads--1434654347994.

      We’d like to investigate this issue further and offer additional assistance. Please send us a private message on social media @LGUSSupport with more details, and we’ll work with you to find a resolution. We appreciate your feedback and are here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    The external CD Rom player worked perfectly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portable external CD Rom drive worked perfect for my application to work from home and I was very pleased that I ordered it on line and was able to pick it up at the front of the store and did not have to go in the store to pick it up which caused me to have much less exposure to the virus or other sickness. Thank you Best Buy for helping to protect your Customers. Charlie Jackson

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy setup and good picture quality for movies.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    External drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did evertthing I needed it to do, good purchase. Nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent ps4 storage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed space for my base ps4. Works great, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dvd player and it is really good. At first I didn’t think I was going to use it that much in my kids room. We start watching my fave oldies on DVD

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, thanks for your review for your 8x External USB Double-Layer DVD±RW/CD-RW Drive. We're glad to hear this product is an important part of your entertainment experience! Should you have any questions or concerns, we're only a few clicks away on social media. Our handle for Facebook and Twitter is @LGUSSupport. Happy movie watching! ^Chris LG

  • Rated 5 out of 5 stars

    Exquisite Disc Drive with Rewriting capabilities.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A significant amount of uses for this sleek disk drive. Rewrittable capable and works well for playing Blu Ray Discs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought LG because I think good product quality, I loved thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lynne

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent way to back up your computer. It’s an excellent way to burn discs and save things on a disc

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    LG fake DVD writer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this dvd player. It is a bait and switch con job. Cyberlink media requires you to buy a subscription after trial date otherwise it will not work

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Dominique. Thank you for sharing your feedback regarding your LG CD drive model SP80NB80. We understand your frustration with the Cyberlink media requirements. To assist you further, please send us a private message on our social media platform via @LGUSSupport. Our team is here to provide you with options and assistance to ensure your satisfaction with our products. Your loyalty to LG over the years is valued, and we're committed to addressing any concerns you may have. We look forward to hearing from you. ^Sam LG

  • Rated 5 out of 5 stars

    Got it for a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a CD drive for my computer that didn't have one. Found this one on sale. Works great for viewing some cd's that had pictures stored on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice portable DVD drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim portable DVD drive. It's not the fastest drive, but price was right and it meets my need.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Awesome! We’re glad you loved the LG External USB Double-Layer Drive. We'll make sure the entire team receives your feedback - they'll be thrilled to hear your kind words. Should you need any assistance with your DVD, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Pros mentioned:
    Usb

    Rated 3 out of 5 stars

    Good external DD.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says and works pretty well for me so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For 19 bucks big surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works. Surprised it works. For 19 bucks. Took about 1/2 hour to figure it out. Don’t use cd disc that came with it for Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice external drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holding everything I need. I wish I had purchased 2, personal and business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product for it price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG always making good products! Best thing to make your dvd and cd collection in digital!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just needed a disc drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because my gaming pc has disc drive and I needed a DVD burner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product when you don't have and internal drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good drive for a decent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external disk drive does everything it advertises.

    I would recommend this to a friend
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