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Customer Ratings & Reviews

Your price for this item is $1,149.99
The comparable value price is $1,799.99

Customer reviews

Rating 4.7 out of 5 stars with 200 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 9.0 Cu. Ft. Stackable Smart Electric Dryer for its large capacity and overall efficient performance. Users appreciate its ability to dry clothes effectively and its quiet operation. Additional features like steam and ease of use are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 200 reviews
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Wonderful upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful dryer, it is very large capacity but still fits in the w/d space very well. I was hesitant at first to get a 9cu Ft. But it fit with no issues at all, I love the features of steam and being able to sanitize and prevent wrinkles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love this dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer. I got my dryer open box and it works perfectly. I love the way the steam makes your clothes feel without dryer sheets or fabric softener. I would definitely recommend this dryer if u can find it. It was a 2 month wait until i got this one. The large capacity is the best especially to accompany the 5.4 washing machine u will need a dryer this size. Get you one, you wont regret it. Oh, make sure u have enough room for it to fit in your wash area, it is large 30 inches. I also bought the pedestal which is hard to find as well. Lg has a great product. The AI is also amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Super quiet, large capacity 100% recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect machine, super easy to use, large capacity, we can now dry the quilt of the King bed, super quiet, 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Game Changer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more impressed with the LG 9.0 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence! Its spacious capacity is a game-changer—I can effortlessly dry king-size comforters, which is a huge win for my household. The steam wrinkle release feature is absolutely outstanding. It works so well that I haven't needed to pull out my iron for pants anymore—it saves so much time and effort! Overall, this dryer has exceeded my expectations with its performance, convenience, and innovative features. I highly recommend it to anyone looking for a reliable and high-performing appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying time

    Rated 5 out of 5 stars

    Best dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing. It is very big on the inside and dries the clothes in no time. The washer and dryer both comes with a vent on the doors which releases the bad odor. Which is an amazing feature so the clothes always smell amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love our new dryer from LG!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're LG people so LG was the only brand we considered for a washer/dryer set. This dryer is super efficient, excellent at removing dog hair (we have 3 labs), the internal LED light is a nice touch, the app is great for controlling the dryer and seeing how much time is left, and I absolutely love the steam function! I'm able to put shirts or pants in and they come out almost as if someone pressed them. Very good at removing wrinkles and refreshing something you want to wear. I was shocked how good my dress shirt came out. Overall, we're very happy with this dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy with my washer and dryer Lg Purchase.. those are working very good and i really like those.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying time

    Rated 5 out of 5 stars

    Amazing Dryer Horrible Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is spacious and dries amazing. No complaints about the dryer, but the washer that is a whole other story. Returned the set the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first front loader set but the capacity, 9.0 cubic feet means a lot when it comes to doing linens or comforters. So far it’s all good. We opted to use the side vent so we could tuck them in better and can service the vent without a lot of effort. Wish it came with a drying rack and am having trouble locating the part to order. Built them up so we don’t have to bend over so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes Laundry Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is efficient, thorough, and easy-to-use! It makes doing laundry fun! ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the this dryer and it’s better than expected. The steam feature is icing on the cake! The drum is huge so you will not have to worry about packing too many clothes inside. Interface and wifi is very intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been great, best buy went far and beyond to help us find the best product for my family.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ⚠️ READ THIS BEFORE YOU BUY – My Honest Experience

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In July 2024, I purchased a full set of appliances for my new home from Best Buy: Refrigerator Washing Machine Dryer — the largest and most essential item in the set. Model: LG - 9.0 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence – Black Steel Model Number: DLEX8900B SKU: 6492270 After only a short period of use, the dryer began displaying the D80 error code — which means the airflow is restricted, usually due to lint or improper venting. As a result, the machine does not dry clothes properly and may be at risk of failure over time. I contacted Geek Squad, which I purchased a 2-year protection plan from. They advised me to reach out to LG since the unit was still under the manufacturer’s 1-year warranty. LG then requested photos of the installation and informed me that the issue came from an installation error. When I returned to Best Buy for support — since the installation was done by them — I was told the installation warranty had already expired and that I should continue dealing with LG. This has created a frustrating cycle: I followed the right steps, purchased the right coverage, and trusted Best Buy for both product and service. Yet here I am, with a premium dryer that’s not working as it should — and no clear path to resolution. I’m not posting this review out of spite — I’m posting it because I still hope someone at Best Buy will read it and take ownership of the situation. The product is beautiful and high-end, but if installation errors go unresolved and protection plans offer no practical support, the value of the investment is lost. I’ve always trusted Best Buy and want to continue doing so. I hope this review serves as a signal to your team to help make things right — not just for me, but for any customer who’s caught in a similar loop.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Natanael. Thank you so much for sharing your experience with the DLEX8900B dryer. We understand how concerning this situation must be—especially after such a large investment and following what should have been all the right steps. The D80 error code indeed indicates restricted airflow, and while it often relates to venting, we know that pinpointing the root cause can be difficult without thorough support.
      You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-dryer-error-code-list--20152310891742.

      It’s especially concerning to hear that you’re being caught in a loop between different support teams, despite having a protection plan and professional installation. That’s not the experience we want for you. We'd like to review this case closely to see how we can assist further, whether it's helping verify installation specifics, rechecking the Flow Sense™ indicators, or providing the next steps for technical resolution.

      Please send us a private message on social media @LGUSSupport so we can get your details and help work toward a solution. We genuinely appreciate your patience and willingness to share such thoughtful feedback.

      —Avril LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this lg dryer is perfect for large loads, and to control with wifi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent, but build quality feels cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it is a decent machine, but I was disappointed with the build quality. There are many cheap plastics, and the door locking mechanism feels flimsy when you shut and open it. I expected something more solid for this price. No complaints as far as the quality of the drying, and the App interface is nice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaves clothes and bedding wet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It constantly announces it's finished after only running 5-10 minutes even when I've selected "very" dry. It's absolutely infuriating and I hate that it's too late to exchange it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to review the LG Dryer (DLEX8900B) model. We regret the frustration and inconvenience you have experienced with the drying performance of your unit. We understand how frustrating it can be when a product does not meet your expectations. Please know that this is not the quality we want our customers to experience with our products. We're here to help fix the issue. Please visit this link: https://www.lg.com/us/support/help-library/why-is-my-lg-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy LG

  • Pros mentioned:
    Capacity, Drying time, Noise level

    Rated 5 out of 5 stars

    The LG Washer and Dryer Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Washer and Dryer Set delivers a premium laundry experience, especially when paired with professional installation, which ensures optimal performance and peace of mind. It provides excellent cleaning power, even on shorter cycles, and the steam feature effectively refreshes clothes while removing odors. The dryer is both fast and gentle, offering impressive energy efficiency. Smart features add a layer of convenience—users can monitor and control the machines via smartphone and receive alerts when cycles finish. The control panel is intuitive and user-friendly. This set operates quietly and offers ample capacity, making it ideal for family use. While the price is on the higher end and the appliances perform best with specific detergents, the overall functionality and convenience justify the investment. The Wi-Fi setup may require patience, but once connected, it enhances the overall user experience. In conclusion, this LG set is a top-tier choice for those who value performance, smart technology, and ease of use. Overall, a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Best LG dryer I've ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works great. Love the size of the inside tub. Great for dry large comforters. Awesome features. Best dryer that i have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying time, Noise level

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Lg products because they are extremely efficient. Drieds clothes quickly and thoroughly. I put a king size comforter and sheet in it and it dried it completely without having to add more time...it took up a little more space than I expected but it is worth it becsuse of its performance. Also, it is super quiet which is definitely a plus.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Awesome! We’re glad you loved the LG Electric Dryer. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Pros mentioned:
    Capacity, Drying time, Overall performance

    Rated 5 out of 5 stars

    Awesome Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is working very perfect I'm recommended, very have capacity and time dryer is fast.

    I would recommend this to a friend
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