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Customer Ratings & Reviews

Your price for this item is $1,249.99
The comparable value price is $1,899.99

Customer reviews

Rating 4.4 out of 5 stars with 77 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the 9.0 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence for its exceptional capacity and overall performance. Users are pleased with its drying capabilities, noting that clothes consistently come out perfectly dry. The dryer is also appreciated for its reasonable noise level and useful steam functionality. Some customers find it to be the ideal size for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-77 of 77 reviews
  • Rated 3 out of 5 stars

    Disappointed so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if we aren’t using it correctly. But it doesn’t seem the dryer gets that hot and the steam feature definitely doesn’t work. Dewrinkling in my 22 year old dryer w a damp cloth worked much better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG Gas powered, moisture sensing dryer has reduced energy consumption by at least half compared to its predecessor electric unit. Great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad gas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not hooked up. Got delivery about 2 weeks ago but want you to pay extra to hookup to propane.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I am able to give Zero stars. The worst customer service ever. I purchased a dryer and set up delivery. The day of delivery, the driver is at a wrong address. I called customer service to remedy this situation, and set up the delivery for the next week. Again the next week they have the wrong address again. I call to correct when they tell me “ no worries we have the right address “ to find out that they changed the date of delivery since they made a mistake. I will never buy from Best Buy. Please support American employees and stop contesting with people from foreign countries to handle your customer support. Shame on you Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to share your feedback about your recent experience with LG Dryer (DLGX8901B) model. We understand how important it is for our customers to receive their purchases in a timely and hassle-free manner. We aim to provide excellent customer service and ensure a smooth and seamless delivery experience. We take your feedback seriously and will use it to make the necessary improvements. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport . ^Juvy LG

  • Rated 5 out of 5 stars

    Washer and Dryers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this washer and dryer. It’s a sleek set of washer and dryers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEWARE!!! I just received my dryer they just dropped it off and left and when open the packaging their where deep scratches right from the get go it happens but I’m trying to get a hold of somebody to help me and that is sooo frustrating we will see what happens I’m on hold now for 15min, I will post an update!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Glunter.

      We're truly sorry to hear about the issue you've encountered with your new LG Dryer. This is certainly not the experience we aim for with our products, and we apologize for any inconvenience caused.

      We understand your frustration, and we appreciate your patience while you're on hold. If you have any further concerns or need assistance, please don't hesitate to reach out to us via Facebook or X (Twitter) @LGUSSupport. We're here to help. Thank you for bringing this to our attention, and we look forward to resolving this for you. —Kai LG

  • Rated 5 out of 5 stars

    Best buy is the best price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good price and its helpful and easy to use thanks everyone nice and friendly to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and easy to use. I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE DRYER OF MY DREAMS.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dryer in November 2022. I was very pleased with it, so I got my sister to get one too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Undelivered product. Might be good? Who knows.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for a purchased product that has not been delivered yet. I keep getting g requests to write reviews for undelivered products. I heard these are good so I got a set to replace my previous LG. The dispenser drawers get messed up and you CANNOT open them to add soap. Frustrated design.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for reaching us. I understand your frustration with receiving requests to write reviews for products that have not yet been delivered. It's important for us to provide a seamless and convenient experience for our customers, and I apologize for any inconvenience this has caused. I'm sorry to hear about the issue you're experiencing with the dispenser drawers on your new LG set. Your feedback is valuable to us, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I wash ok they send me the rong product but now I have the corrext

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer bought new and it doesn't connect to wifi or doesn't show LG wifi. Dryer doesn't spin when clothes are inside; doesn't matter how small the load is. Returning

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very upset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 5 months to be delivered Worked great for 2 months no i have to have it serviced because it wont turn on

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Bonnie. Thank you for sharing your experience with the LG Dryer (DLGX8901B) model. We're sorry to hear about your delivery and performance issues. We aim to offer great products and excellent customer service that meet our customers' needs. For help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-have-no-power--20150485198898. Reach out to us on social media @LGUSSupport for more assistance. ^Juvy LG

  • Rated 1 out of 5 stars

    Don't sell a product that you don't have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does not even have the product it tries to sell. Bought more than a month ago, and delivery is postponed several times. 6 weeks, later, they STILL DON"T KNOW when it will be delivered.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We regret the inconvenience you're currently going through. However, We would love to help with your current situation. We suggest that you give us a call at our Customer Service number 800-243-0000, We will be glad to investigate a little bit further to see if we have some other options that may help resolve what you're going through. ~Tanisha LG

  • Rated 1 out of 5 stars

    disappointed, if i buy pair have it in stock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review since after i porched the product it went on back order. i have waited almost a month now with no delivery date yet

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us regarding your recent purchase of an LG dryer. We apologize for the inconvenience caused by the delay in delivery. We understand your frustration and appreciate your patience. To provide you with the most accurate information regarding your order, please contact us on Facebook or Twitter @LGUSSupport. Our dedicated team is ready to assist you and provide updates on your delivery. ^Dan LG

  • Rated 1 out of 5 stars

    I dont know.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the dryer and started having problems with it.....

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ana. Thank you for taking the time to share your feedback with LG Dryer (DLGX8901B) model. We're sorry to hear about the problems you've had with your new dryer. We want to provide good products and make sure you have a great experience. We take your concerns seriously and want to help you quickly. Please reach out to us on social media @LGUSSupport with your issues, and we'll work with you to find a solution. ^Juvy LG

  • Rated 5 out of 5 stars

    LG gas fryer intelligent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product very much. But I think! Can you help me to get free delivery to my house. Thanks very much for your help

    I would recommend this to a friend
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