Customer Ratings & Reviews
See more imagesLG - 9.0 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence - Black Steel
- Model:
- DLGX8901B
- SKU:
- 6492259
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Great Product
Nata Posted
This drier is big enough to handle the king size comforter.
I would recommend this to a friend - Rated 5 out of 5 stars
Love my new appliances
Goose Posted
I love that the washer and dryer can automatically sense what type of load there is in the washer to prepare the right cycle for the dryer!
I would recommend this to a friend - Rated 5 out of 5 stars
Great Gas dryer with large capacity
johnc Posted
Very solid dryer. Great features and replaced an 11 year old LG dryer, which had been great for a long time.
I would recommend this to a friend - Rated 3 out of 5 stars
Disappointed so far
JulieB Posted
I’m not sure if we aren’t using it correctly. But it doesn’t seem the dryer gets that hot and the steam feature definitely doesn’t work. Dewrinkling in my 22 year old dryer w a damp cloth worked much better.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Great Replacement
tommy Posted
This LG Gas powered, moisture sensing dryer has reduced energy consumption by at least half compared to its predecessor electric unit. Great value.
I would recommend this to a friend - Rated 4 out of 5 stars
Bad gas
Slickwilly Posted
Still not hooked up. Got delivery about 2 weeks ago but want you to pay extra to hookup to propane.
I would recommend this to a friend - Rated 5 out of 5 stars
Washer and Dryers
Juan Posted
My wife loves this washer and dryer. It’s a sleek set of washer and dryers.
I would recommend this to a friend - Rated 1 out of 5 stars
Never buy from Best Buy
IbrahimG Posted
I wish I am able to give Zero stars. The worst customer service ever. I purchased a dryer and set up delivery. The day of delivery, the driver is at a wrong address. I called customer service to remedy this situation, and set up the delivery for the next week. Again the next week they have the wrong address again. I call to correct when they tell me “ no worries we have the right address “ to find out that they changed the date of delivery since they made a mistake. I will never buy from Best Buy. Please support American employees and stop contesting with people from foreign countries to handle your customer support. Shame on you Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, there. Thank you for taking the time to share your feedback about your recent experience with LG Dryer (DLGX8901B) model. We understand how important it is for our customers to receive their purchases in a timely and hassle-free manner. We aim to provide excellent customer service and ensure a smooth and seamless delivery experience. We take your feedback seriously and will use it to make the necessary improvements. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport . ^Juvy
- Rated 5 out of 5 stars
Best buy is the best price
Khitamhabass Posted
Its very good price and its helpful and easy to use thanks everyone nice and friendly to me
I would recommend this to a friend - Rated 1 out of 5 stars
Buyer Beware!!!
GunterD Posted
BEWARE!!! I just received my dryer they just dropped it off and left and when open the packaging their where deep scratches right from the get go it happens but I’m trying to get a hold of somebody to help me and that is sooo frustrating we will see what happens I’m on hold now for 15min, I will post an update!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hello, Glunter.
We're truly sorry to hear about the issue you've encountered with your new LG Dryer. This is certainly not the experience we aim for with our products, and we apologize for any inconvenience caused.
We understand your frustration, and we appreciate your patience while you're on hold. If you have any further concerns or need assistance, please don't hesitate to reach out to us via Facebook or X (Twitter) @LGUSSupport. We're here to help. Thank you for bringing this to our attention, and we look forward to resolving this for you. —Kai
- Rated 5 out of 5 stars
THE DRYER OF MY DREAMS.
EASY Posted
I purchased this dryer in November 2022. I was very pleased with it, so I got my sister to get one too.
I would recommend this to a friend - Rated 5 out of 5 stars
great dryer
Jack Posted
works great and easy to use. I would definitely recommend
I would recommend this to a friend - Rated 1 out of 5 stars
Undelivered product. Might be good? Who knows.
DanteRKenW Posted
This review is for a purchased product that has not been delivered yet. I keep getting g requests to write reviews for undelivered products. I heard these are good so I got a set to replace my previous LG. The dispenser drawers get messed up and you CANNOT open them to add soap. Frustrated design.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi there, Thank you for reaching us. I understand your frustration with receiving requests to write reviews for products that have not yet been delivered. It's important for us to provide a seamless and convenient experience for our customers, and I apologize for any inconvenience this has caused. I'm sorry to hear about the issue you're experiencing with the dispenser drawers on your new LG set. Your feedback is valuable to us, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
- Rated 3 out of 5 stars
Ok
HectorH Posted
Ok I wash ok they send me the rong product but now I have the corrext
I would recommend this to a friend - Rated 1 out of 5 stars
Returning
Waici2019 Posted
Dryer bought new and it doesn't connect to wifi or doesn't show LG wifi. Dryer doesn't spin when clothes are inside; doesn't matter how small the load is. Returning
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, there. Thank you for taking the time to review the LG Dryer (DLGX8901B) model. We're sorry to hear about the connectivity and spinning issues. We aim to provide high-quality products that meet our customer's needs and expectations. Please visit https://www.youtube.com/watch?v=0LhYPRq8pzg and https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-washing-machine-drum-not-spinning--20150584818000. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
- Rated 2 out of 5 stars
Very upset
BonnieV Posted
Took 5 months to be delivered Worked great for 2 months no i have to have it serviced because it wont turn on
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, Bonnie. Thank you for sharing your experience with the LG Dryer (DLGX8901B) model. We're sorry to hear about your delivery and performance issues. We aim to offer great products and excellent customer service that meet our customers' needs. For help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-have-no-power--20150485198898. Reach out to us on social media @LGUSSupport for more assistance. ^Juvy
- Rated 1 out of 5 stars
Don't sell a product that you don't have.
ChenhouL Posted
Best Buy does not even have the product it tries to sell. Bought more than a month ago, and delivery is postponed several times. 6 weeks, later, they STILL DON"T KNOW when it will be delivered.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted
We regret the inconvenience you're currently going through. However, We would love to help with your current situation. We suggest that you give us a call at our Customer Service number 800-243-0000, We will be glad to investigate a little bit further to see if we have some other options that may help resolve what you're going through. ~Tanisha
- Rated 1 out of 5 stars
disappointed, if i buy pair have it in stock
WalterR Posted
I cannot review since after i porched the product it went on back order. i have waited almost a month now with no delivery date yet
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi there. Thank you for sharing your experience with us regarding your recent purchase of an LG dryer. We apologize for the inconvenience caused by the delay in delivery. We understand your frustration and appreciate your patience. To provide you with the most accurate information regarding your order, please contact us on Facebook or Twitter @LGUSSupport. Our dedicated team is ready to assist you and provide updates on your delivery. ^Dan
- Rated 1 out of 5 stars
I dont know.
AnaR Posted
Just bought the dryer and started having problems with it.....
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, Ana. Thank you for taking the time to share your feedback with LG Dryer (DLGX8901B) model. We're sorry to hear about the problems you've had with your new dryer. We want to provide good products and make sure you have a great experience. We take your concerns seriously and want to help you quickly. Please reach out to us on social media @LGUSSupport with your issues, and we'll work with you to find a solution. ^Juvy
- Rated 5 out of 5 stars
New LG Dryer
Charlie Posted
We receive our dryer a few weeks back and we love it. We went from a Samsung to a LG. So far so good.
I would recommend this to a friend