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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 200 reviews

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94%
would recommend
to a friend

Customers are saying

Customers have good things to say about the BP550's picture quality, ease of use, and 3D capabilities. Many appreciate its compact size and the inclusion of Wi-Fi for convenient streaming. While some users found the remote control and app selection to be less than ideal, the positive feedback on picture quality and ease of use outweighs these concerns. The player's price point and overall performance also receive praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 200 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, good price and doesn't take up too much space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my dvd player, basic and easy to use, the price was really good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use, terrific picture and easy to set up and program

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Slightly Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my TV is an LG, the price was right, my old DVD player died, and I saw the opportunity to replace my old Roku unit and have one less electronic device hooked up to the TV. It was easy to set up, picture is good, I like the user interface, and there are plenty of features. The only real complaint I have so far is that about once per week I have to unplug the unit to stop the Netflix streaming from pausing constantly. After it is unplugged for a few seconds, all is well. My old ROKU never had this issue in the year or two I had it, so I'm positive that this is a problem with the LG BP550. At this point I would recommend this to a friend with this single caveat.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and like small design .. Quality is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blu-Ray DVD Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My specific need was to find a player that could give me access to MLB-TV with a minimum amount of re-buffering. I found it! Netflix streams very well too. Blu-Ray Heaven!

    I would recommend this to a friend
  • Pros mentioned:
    3d, Size

    Rated 5 out of 5 stars

    Great little 3D BlueRay player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little 3D Blue Ray DVD player. I like the fact it is small and compact and very reasonably priced. This is a good DVD player substitute for a Smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great blueray!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend sent me to get a blueray player, and said to get an LG. there were 3 different ones, and the sales associate helped me pick out the best one. We are very pleased! Never had a blueray, and the picture is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit because I needed a smart DVD to access my netflix for my not so smart but beautiful 50 inch flat screen It works great love the video and easy hook up I don't have 3d yet but I'll be ready when I get one

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great I seen a review about the remote not working very well. I ordered an open box item which did not come with a remote so I'm using my Dish remote along with a LG app on my phone to search in Amazon

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 4 out of 5 stars

    great player for 3d movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this blu-ray player for watching 3d movies. I also have netflex , but am having some difficulties with that feature. It's extremely slow and I have to restart player on a regular basis.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this bluray player on sale. Great picture with blurays and regular DVDs. Connects easily to home network

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dvr/blu ray player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for only a CD player but this one has that plus a blu Ray disk player. And the price was even greater!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and use giving me access to other programs such as NetFlix, Pandora, etc.... I was up and running in no time for a small amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently returned one I purchased on black friday that was not what I wanted, and found this one on my way out. Comes with Hulu+ netflix youtube and many more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. The Internet interface is nice and easy to use as well with preloaded common apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the things I can stream. I don't have cable but this is better than cable.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Works excellent for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What happened to controllers that were on the unit i.e. play,stop,fast forward. If you misplace the remote the unit is useless !

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fine unit with a significant flaw.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player flawlessly plays discs of every kind, and upconverts DVDs which are not ultra HD or HD nicely. It also operates all network functions as expected: It connects quickly and consistently and performs as expected. I bought this BluRay Player to replace a Sony which had horrible function when connecting to network resources, and I am quite happy with it. The one significant flaw it has is that it has no RCA audio out so that I may stream audio to a non HDMI device.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful 3D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Played my first 3D movie and was so excited at the crisp picture I was getting like setting in a move.

    I would recommend this to a friend
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