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Customer Ratings & Reviews

Your price for this item is $2,199.99
The comparable value price is $3,899.99

Customer reviews

Rating 4.7 out of 5 stars with 130 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the Counter-Depth MAX 23.7 Cu. Ft. French Door Smart Refrigerator, particularly its sleek design and great size that meets their needs. The refrigerator's overall performance is well-received, along with its impressive storage capacity and quiet operation. Many customers also appreciate the unique ice quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 130 reviews
  • Rated 5 out of 5 stars

    EXCELLENT experience! THANK YOU,Best Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesman,Jerry, certainly knew his inventory! We showed him the dimensions we had to work with and his 1st suggestion was our choice! GREAT young man & really fast on the write-up! He is definitely management material! Our last LG fridge lasted almost 20 years and we chose that brand again. Our delivery was right on time & the 2 guys were VERY professional! Had it set up and the old one out the door in less than a 1/2 hour! We could not be more pleased with the entire experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, not like our previous fridge. We had to figure out how to stack and store things because it's a little tight.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Makes ice balls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It makes ice balls which we’re using frequently since it’s been so hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this refrigerator for a little bit now absolutely love this thing! Best refrigerator purchased from the massive amount of space to the craft ice dispenser. And with it being zero clearance makes a huuuuge difference

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works for All Generations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig works excellently. Even my parents bought a similar model.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very happy with purchase. Will recommend to friends and family. Refrigerator is as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge. Loving it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great freezer and fridge space. Much better than the side by side doors on the previous product. Love the craft ice feature as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally found the right fridge for our kitchen. We went to several places and looked at different brands and they were either too big or too small. Finally found the right counter top fit that fits into the small space that we have and it looks great in our kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Design, Cheap Shortcuts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The zero-clearance hinge design is excellent for tight spaces, but it comes at the cost of interior capacity. Feels cheap in places — only one freezer light, and the app has fewer features than LG’s higher-end model (likely an artificial limitation). After owning the larger 25.5, this one is disappointing despite its smart hinge design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator delivered on time with good communication throughout the process. Best Buy exchanged the first one when a zero radius door was required for my space. Fits perfectly and very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge it’s kinda small for a family of 7 I kept it because it fits perfectly in our new home in built kitchen. But amazing fridge

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Had limited space for a frig, this 1 was perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig fit the space we had for a new refrigerator. I love the round ice balls and crushed and cubed ice option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great product. Happy with the operation and the. Installation

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes huge balls of ice and it fits perfectly on my kitchen space

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fresher food

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it but wish the doors opened a little more. The zero clearance hinge is great but ended up not needing it so we swapped it for the next level up. Definitely kept food fresher longer than my old fridge and love the craft ice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! The delivery drivers were the best! Everything was set up as I hoped.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge, does the job well for us. Lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Refrigerator Teview

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Fits perfect against a wall and in line with cabinets

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish! Ice inside door is wasted space. No bins to place larger items. Only small items will fit. Too bad! Having additional good size bins that the right side fridge door would have put this to a 5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great and the delivery and set up were easy.

    I would recommend this to a friend
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