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Customer Ratings & Reviews

$2,299.99
Save $1,500
Comp. Value: $3,799.99
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Customer reviews

Rating 4.6 out of 5 stars with 97 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the great value for the capacity and the overall pleasing design that looks great in the kitchen. Many customers appreciate the design, especially the deli drawer, and the convenience of the variable drawer. The refrigerator is also praised for its quiet operation and the inclusion of two ice makers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-97 of 97 reviews
  • Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More space in a counter depth fridge than I expected, like the flexibility of the middle drawer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has a lot of space. The French doors make a huge difference. Great features as well!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy. Great for storage. Love the middle drawer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator keeps cold pretty good but once in a while it makes a noice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy satisfied customer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and Best Buy delivery was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg Frigerator Lf25g8330s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Fridge,,,Excellent so far. Quiet and looks beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance for reasonable price. Counter depth fits in kitchen space perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refund Process too long

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit still waiting on refund, been 2 weeks since initial call for refund

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, BenitaF. Thank you for sharing your experience with us. We understand your inquiry regarding the refund process for your LG Counter-Depth MAX 24.5 Cu. Ft. 4-Door French Door Smart Refrigerator with Full-Convert Drawer. Your feedback is important, and we'd like to assist you further. We understand that you are waiting for an update, and we want to ensure this is handled appropriately for you.
      https://www.bestbuy.com/product/lg-counter-depth-max-24-5-cu-ft-4-door-french-door-smart-refrigerator-with-full-convert-drawer-stainless-steel/JJ8VPZQWLR
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo LG

  • Rated 3 out of 5 stars

    Frank

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an another brand instead. We wanted a different layout

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    How not sell a Refrigerator?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy credit or someone in the office cancelled this sale 3 different times and we finally gave up and my Husband had to put the sale on his Bestbuy credit card?

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Deedo. Thank you for sharing your experience with us regarding the LG Refrigerator (LF25G8330S) model. We understand your concern about having your sale canceled multiple times. Our aim is to provide reliable, high-quality products that meet customer needs. This issue may be related to Best Buy's internal system, so reaching out to their customer service at 888-237-8289 could help find a resolution or compensation for your troubles. You can also message us on social media @LGUSSupport with your order details, and we’ll assist with any escalation or guidance. ^Juvy LG

  • Rated 1 out of 5 stars

    CUSTOMER SERVICE TERRIBLE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Customer Service is TERRIBLE. When I call the information is either exactly wrong or completely misleading. They say they have set up a delivery date and then it just doesn't exist. I have to go to the store to get anything done. The 800 number is a complete waste of time.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for reaching us. I'm so sorry to hear that you're having a frustrating experience with Best Buy's customer service, and specifically with regards to your LG LF25G8330S refrigerator. I can imagine how disappointing and infuriating it must be to deal with incorrect information and misleading communication.

      First and foremost, I want to acknowledge your frustration and apologize for the inconvenience this has caused. It's unacceptable to receive conflicting information or promises that aren't kept, especially when it comes to something as important as delivering a product.

      I'm going to do my best to help resolve this issue for you. As an LG representative, I want to assure you that we value our customers and take their satisfaction very seriously. We're committed to providing the best possible service, and I'm going to work with you to ensure that your experience is improved. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 1 out of 5 stars

    Best buy delivery and install service beyond subpa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute mess woth delivery and return department now a month later still not installed and not pickup for returne 5 appointments made and failed

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for reaching us. I'm so sorry to hear that you're still dealing with the issues surrounding the delivery and return of your LG LF25G8330S Refrigerator. A month is an unacceptable amount of time to wait for a new appliance, and it's even more frustrating when you're unable to get a return pickup scheduled.

      First and foremost, I want to acknowledge the five appointments that have been made with our return department that have failed to materialize. That's not only frustrating but also a waste of your time and effort. I can assure you that we're taking immediate action to address this issue and ensure that it doesn't happen again. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, very roomy, good ice maker, lots of space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spacious Counter Depth Ref

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and cools well. Looks clean and neat in our kitchen. Just hope it is reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy process in store purchasing and setting up delivery as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. Also costumer service was great and very informative

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    David

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with the store and the services. We recommend it to others.

    I would recommend this to a friend
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