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Customer reviews

Rating 4.7 out of 5 stars with 704 reviews

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  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-704 of 704 reviews
  • Rated 5 out of 5 stars

    LG Appliance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our updated kitchen. Large freezer for extra storage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of my new refrigerator. But, the water comes out very slow and after nearly two weeks, I still don't have a full bin of ice. Hopefully, this can be corrected.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for sharing your feedback with us. We appreciate your comment that you love the look of your new refrigerator, and we're sorry to hear that you've experienced some issues with the water dispenser and ice maker. We want to make this right. Please send us a private message on Facebook or Twitter using @LGUSSupport, and we'd be pleased to help. ~Bridge LG

  • Rated 1 out of 5 stars

    Craft ice broke almost immediately and more issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start… Purchased from the Best Buy outlet and they double sold ours after we purchased. Luckily I took enough pictures to prove this. The one they delivered was severely beat up, and finally they sent us a brand new one to resolve everything. Great right? Not for long. The craft ice maker stopped working almost immediately and I do t have time to sit on hold, trouble shoot and all that so we dealt with it. Bummer because we thought that was a really cool feature. Days after the year warranty was up, we started getting an error (FF E) and again we just dealt with it because who has time to dedicate to this while working and being a parent? What this did though was Elwin ate the use of the door water and ice, which we finally had enough. Unplug, reset, defrost were all suggested from the manufacturer and we did. Not successful and still doesn’t work. LG definitely lost a customer and I’ll be getting a different brand. As for Best Buy, you should resolve this, but they won’t because it’s out of warranty as well. Learn from me and get something else!!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, RoryG. Thank you for reaching out and for taking the time to share your experience on your LG Refrigerator (LRFXC2606S) model. We understand your frustration regarding the double sale of your purchased item and the delivery of a beat-up appliance. While we are glad that a brand new unit was eventually sent to you, we regret to learn that the craft ice maker stopped working shortly thereafter. Regarding the error message (FF E) and the issues with the door water and ice, we understand the challenges of finding time to troubleshoot while juggling work and parenting responsibilities. We wanna help you out fixing these issues promptly, please visit the following links for basic troubleshooting: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice-CT10000021-1400773605181 and https://www.lg.com/us/support/help-library/lg-refrigerator-error-code-list-CT10000021-1441392048805. If you find that the issue persists after following the provided instructions on the links, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy LG

  • Rated 1 out of 5 stars

    Terrible customer service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dimensions on the fridge are wrong as it does not include the hinge on the door. Customer service was awful when we tried to fix the situation.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with theLG Refrigerator (LRFXC2606S) model. We understand your concern about the product dimensions do not match the actual measurements, especially when it impacts installation and customer satisfaction. We strive to provide accurate and detailed product information to help our customers make informed decisions. However, we acknowledge that sometimes, despite our best efforts, a product may not meet your specific needs or preferences. For help, if the refrigerator does not fit your space due to incorrect dimensions, review the retailer’s return or exchange policy. You can contact Best Buy customer service at 888-237-8289 for immediate assistance. You may be able to return or exchange the unit if it was not as described. For further assistance or if you have additional concerns, please send us a private message on social media @LGUSSupport. We’re here to help and can assist you in finding a resolution to this issue.

      Thank you for your patience, and we hope to help you resolve this matter. ^Juvy LG

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