Customer Ratings & Reviews

So we had to have a repair within 15 months of purchasing. Thankfully LG covered it. Well, it just broke again last night. You would think spending 3500 would get you a decent fridge. One that would not need to be fixed twice in 2 years. It's probably not even worth fixing at this point. We will look new, I don't think it will be LG either.

In less than a year the compressor went out. It was repaired under warranty. At 3 years the ice maker went out and now at years the compressor is out again.

JUNK, do not buy compressor went out 3 hrs after purchasing and lg has gave us the run around and almost 8 weeks and still no refrigerator

The fridge is better than expected, tons of room, variable temperature drawers work great and the unit just looks amazing.

We have been happy with this fridge up until now but we are calling an appliance repairman because it has stopped cooling properly. Hopefully we can get it serviced before we loose a bunch of meat in the freezer. Too early for such an appliance.

Large and spacious refrigerator. Built great. The black finish looks especially nice. Having two sliding compartments with temperature personalization makes it convenient to set settings. The fridge compartment is deep, but can put pressure on the back when bending so far down to reach for items.

This is a review of Best Buy's delivery service. We had purchased a Samsung counter depth refrigerator from Best Buy 3 years ago. It was delivered and installed with no issue. Unfortunately, the Samsung was a lemon (as with EVERY Samsung appliance) and we have been forced to replace with a counter depth LG. After removing all food and pulling the broken Best Buy Samsung out, the delivery guys say they can't fit the new fridge up our one flight of stairs. It's the exact same size refrigerator as the lemon Samsung that Best Buy delivered 3 years earlier with no problems. Now we are left with rotting food and massive frustration, We will be canceling the 4k order in the morning and shopping elsewhere.

From the moment my friend brought this product she has had the Geek squad and others trying to fix this kitchen space filler because that's all it is. It freezes up so get ready to throw out all your food. The $200.00 they allow will not cover your loss of food or time running to the store. A frigeration company stated "LG should not make a frig." Their warrenty is a joke and no appointment to replace this lemon. As repairing is not an option there is too much wrong.

RUN AWAY FROM LG Refrigerators!!!!! Be prepared for I I I Wish I would have read reviews more carefully, especially those written by people who have units for 1 full year. EXPENSIVE repairs less than 18 months from time of purchase. Good luck finding a repair person willing to work on these fridges. Well known history of shoddy workmanship, so much so, reputable repair people refuse to work on them. Just sunk $800 into an essentially new fridge to keep it running.

Fridge died about 20 months after purchase. Then broke again 2 weeks after it was repaired. Both times total waste on all food. Both times weeks until fixed. Not sure why these are still being sold. Call to report that it is broken. Wait for first guy to show up and troubleshoot it. Wait another week till parts come in and another guys shows up to fix it. Then repeat these steps 2 weeks later. Will never buy LG again.

Comfortable size but died too soon and it was noisy while it worked.

Love this refrigerator because it has so much space...look great...

Stay away from lg refrigerators and a.c they will die within a year. Faulty compressors and they still sold these refrigerators knowing they were going to fail. 2 units lmxs30776s die due to compressor failure and when compressor goes the fans run so much they start becoming noisy needing replacing. They is a class action lawsuit against them for this. They dont help at all. Bestbuy is the was to go.protection plan is a must. Loss 300 to 400 dollars of food at least 4 times. I'm on to g.e profile know.

Great until the fifth year. then it stopped working.

Dead after 3 years, compressor replaced by warranty, dead again just 2yrs after

It worked well for about two years, and then it quit working. It was still under factory warranty, so after two weeks and $600 later it was repaired. The repair has lasted almost a year, but now it's losing refrigeration again. It's all sizzle-no steak. Definitely not worth buying.

I’ve had this refrigerator for approximately eight months and there are pieces inside that vibrate constantly and the door alarms malfunction all the time to create constant beeping. While the beverage drawer is a nice addition, it’s an incredibly faulty product overall. I have also contacted Best Buy to assist and they sent me to the manufacturer who sent me back to Best Buy so clearly no one is willing to stand beside this product.

This is the 2nd time I have had to have someone out to repair the fridge (really glad I have the Geek Squad protection). Both times it's been a 1 month+ wait to get parts. This time the fridge doesn't work at all - so what am I supposed to do while I wait for the parts? Never buying LG appliances again!

So many problems after we have purchase change the compressor and ice dispenser is very small

One year in used, Our LG fridge broke. Compressor issue