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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 644 reviews

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89%
would recommend
to a friend

Customers are saying

Customers enjoy the G5 4G LTE's camera quality, battery life, and ease of use. Many appreciate the screen size and find the phone to be a good value for its price. While some users experienced issues with the GPS functionality and occasional overheating, positive feedback on performance and features outweighs these concerns. The expandable storage option is also a frequently cited plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 644 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Top of the line smart phone with Best Buy pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG G5 is as good a smart phone as Samsung S7. Same Qualcomm processor, better wide angle camera, Android 7.0 with split screen capability -- it is a great device. And with discounted best buy pricing (for SPRINT) and free additional battery and charger -- it was an easy decision. I upgraded from Samsung S5 -- very happy with the LG G5 functionality and price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    LG is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a fan of LG since the G2 and this is by far one of the best G series phones. Crisp photo taking and functionality. Great spot to put the Sd card not like the G2. Charges really FAST! was down to 12% after about 40-45 min it was about 80%. Downfall is that the battery goes quick though it's expected due to the high usage I put into the phone. Like all my other phones I recommend another battery and a charging dock for it. Besides that....it's a wonderful phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on promotion for $120 and it included a mophie power station and additional wall charger and cable. The phone is great and I replaced a Note 3 with it. Battery life, WiFi, BT and sound are all great. The best part of this phone is the camera and the ability to add extras to the base. There are actually two cameras on the back and takes excellent wide screen shots. If I had to choose a phone to replace my Note 3 again, it would definitely be this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of the phones weird design, back mounted finger print reader, and slight different UI than I had been accustomed to in Samsung devices. However I have beeb very impressed with the features and functionality of the phone and it comes at a price that is significantly cheaper with I think even better features in many cases than its competition.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 4 out of 5 stars

    Love LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was interested in the LG G5 because my experience with the G3 was great (until the day it died). I decided to look at the LG G5 and also the Nexus 6P. I liked the idea of a cleaner machine with the 6P but the fit and finish was not there and the camera was not impressive. The G5's camera, by comparison is amazing! It blows the S7's camera out of the water as well. The options, ease of use and especially the wide angle camera are awesome. The processing speed is great but it has glitched a few times since I bought it (just over a month ago). Hopefully it doesn't ever turn into a big problem. I like the size of the phone, the display is good and the LG packaged features make it pleasurable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 4 out of 5 stars

    Good phone and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance of this phone is comparable to the Galaxy. It has a nice size screen, the battery lasts quite long, has a lot of nice features, and does what it is supposed to do. We purchased of them and we are happy with your purchase.I would refer this product to my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was such a great phone that someone stole it from my 14 year old daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is wonderful. It is fast, graphics are good, the cameras are amazing, it has a decent amount of storage space, plus the expandable memory slot being on the side is super convenient, the speaker volume is loud and good quality. I've been very happy with this phone thus far. It is definitely on par with its competetors.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Excellent mobile phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right size, great graphics, outstanding camera, fast

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tentative on switching from Samsung to LG, however, I have numerous other LG products and have had great experiences with all of them. The UI is a little odd at first, but I love how much freedom they give you to customize it, something that is relatively unique in the upper end smartphone market. I had expected failure from the battery insertion mechanism, but I watched videos on youtube and saw that it can actuallu take quite a lot of abuse and is actually I think more secure than any removable battery I've had in the past. Camera is great, only complaint is that not after a few months of abuse it does not seem to focus as quickly or nicely, this is a chronic problem with every smart phone camera I've ever had though, I skateboard and often have my phone on me, so the phone probably takes more abuse than it would in the hands of the typical user. That said I can't rightly hold this "failure" against the phone since it is still performing at least as well if not better than anything else I've had in the past. I also love the wide angle camera feature and use it on a regular basis.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Solid Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG G5 has good reception, high quality screen, and a good GUI. Just wish it came with headphones! The ability to switch the battery (or just pull it out when you want to make sure the phone is 'OFF') is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Luv the wide angle camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new G5! Battery life got better and also no more overheating... the wide angle camera is awesome! No more having to have people sandwich together to take pics...only negative thing I can I say is that I wish they'd bring all the accessories available for this phone to the states...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Fantastic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back to LG after several Galaxies and am very glad I did. The G5 is fast, has a great display, better sound than the S7, and has a removable battery to boot. The rear fingerprint reader is exactly where it should be and the camera is great with the wide angle feature. Even without the modular friends this is the best phone out there (Forbes magazine agrees).

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Another Solid LG Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had previously purchased this phone for myself, when it came time to upgrade my husband decided he wanted one too. Easy to use, good camera, vibrant screen with a good resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Fantastic battery life .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the screen size which is easy to read along with the self adjusting brightness of the screen . The battery is really good compared to my old phone . I use it quite a lot and so far I charge it every third day . Great phone all the way around .

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Go LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I picked up this phone when the sale was on for my daughter who's iphone 5c was broken. This phone as a great trade for a 12 year old. More memory, great features, wider screen...! She loves it. I should have grabbed one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love lg. This phone has far exceeded the expectations I had and even the ones I've read online. The battery is great.. handles well and fits in my hand perfectly. I will purchase the next phone in the series

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great phone for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my new LG phone. Had 2 Samsung phones prior to switching to the LG. Love the size, interface and where the home button is located. Also it has been keeping its charge longer than the Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    LG - G5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent battery life, fast processor. Can't figure out how to switch between camera and video recording. Great price at $5/month

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone works well; the camera is good; comfortable to use; love the volume buttons on the side (rather than the back)

    I would recommend this to a friend
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