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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $749.99

Customer reviews

Rating 4.4 out of 5 stars with 77 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers often highlight the G7 ThinQ LMG710ULM's camera capabilities, praising its wide-angle lens. They also appreciate its user-friendly interface and fast performance. The phone's affordability, especially when on sale, is another positive aspect mentioned by users. However, some customers have expressed concerns about its battery life, finding it to be on the shorter side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-77 of 77 reviews
  • Rated 5 out of 5 stars

    Perfecto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the open box LG g7 bit it looks like new, no problem, all accs" on box, nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall im happy with it..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear look. Strong and stylish design confortable to the hand. powerful hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snappy fast, great display, wonderful sound, love the wide angle camera. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and nice pictures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone. It's look great. Already recommend it to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints or issues with this phone. It can do anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend for someone looking for a large size online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as my primary work phone! Battery life is great, too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wide angle is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture in daylight are awesome. Night time picture is not so good. Wide angle picture in daylight is awesome. Auro Black is finger magnet n not my favorite.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review. I am delighted to hear that you are satisfied with the daylight picture quality. Although it is disheartening to see you do not feel the same when taking pictures at night. I would love to see your rate go up. If there is anything we can assist you with please feel free to reach out to us via Facebook https://www.facebook.com/LGUSSupport/ or Twitter @LGUSSupport. ^TH LG

  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received today shipping was 1 day early. What I liked about the phone was it was lightweight and a nice small form factor, not the huge phablet. After setting it up with all apps and accounts, I went into settings and noticed the latest android security patch was July 2018, "YES" over 1 year ago? I've never seen or heard of a phone not even 2 years old with such outdated security patch. I immediately through in my Verizon sim, got full bars, checked voicemail and confirmed data connection. Next step was to update the android security patch and this phone is supposed to get Android Pie but android software update and android security patch update would not happen; the update would run a couple of minutes and give a error message saying could not connect to update sever. Tried almost 10 times shutting down phone and restarting with same results. If you're looking for a phone that isn't supported by the manufacturer or the manufacturer is lazy about keeping their electronics safe with current security then buy LG, otherwise I'd recommend staying away from this device.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, we appreciate your desire to obtain the latest software updates. All software updates must go through approval processes and are then issued by the carrier you are connected to. If a device is set to receive an update, it will be scheduled by the carrier once they are done with testing and approval. If you need any support, please feel free to give us a ring at 1-800-793-8896 or you can contact us on Twitter at @LGUSSupport or on Facebook at @LGUSSupport. LG

  • Rated 5 out of 5 stars

    WOW Great phone, camera, features!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got this for me for my birthday and Christmas. We traveled 20 plus miles to get to the Best Buy location that had all four phones we wanted to compare. After putting those four phones through their paces, the LG G7 was the clear winner. Now that I've had a chance to use it in daily life, I can say I've never been more pleased with a phone. We take our tech seriously here and still never knew how much I could enjoy using a phone. It's fun! It does everything it says it will do. Call quality is perfections. The camera and display are incredible. Love the 2 year warranty currently offered on this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Outdoor visibility

    Rated 1 out of 5 stars

    Could have been great, some serious product flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for both the wife and myself and loved the phone at first. This didn't last long until we learned the big flaws that a phone costing this much should not have. First, absolutely horrible to use outdoors in even moderately bright light, You will have to crank the screen brightness up to 100 which drain the battery in no time flat, and this this phone already has serious battery issues! Next, horrible battery life, LG absolutely misrepresents the specs on the battery life of this phone. My battery is seriously junk and it's not caused by app drainage. It's down to zero every night which nothing like what LG promised based on my usage. Finally, it's a fragile piece of junk. The screen cracked when it fell only 3.3 meters in a very protective case and screen protector. The problem is the corners can't take the least bit of stress and LG knows this. They are happy to fix their known defect for me for a mere $154! Well how about I pay you zero and not have to deal with your products that can't met the demands of normal everyday use LG ever again,

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      You can find helpful tips to get the most out of your battery life in the following help library article: http://www.lg.com/us/support/product-help/CT10000025-20150292376451-battery-life LG strives to create devices that will withstand the rigors of daily life. That being said, it is next to impossible to develop a device that will perform in every scenario. Please feel free to give us a call at 1-800-793-8896 or drop us a line at Twitter at @LGUSSupport or on Facebook at @LGUSSupport so we can see what we can do. ^CP LG

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    I wanted to love this phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the g7 thinq and was thoroughly disappointed. It never really worked, apps would crash, first sim and sd card didn't work. I now have the galaxy s9 and it's better in every way. Better camera, audio, screen, battery life, ect. The only good thing about the g7 was that it had Google assistant rather than Bixby.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear you had this experience. If you are still experiencing issues with your G7, we would be happy to assist. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Rated 5 out of 5 stars

    Everything I need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fast and the perfect size. Battery is decent. Camera is great. LG did a great job

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disapointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned all LG phones from the G2 all the way to the V20 and found them to be a tremendous value in comparison to the competition. That ended with the G6 having a non-removable battery and worse, the battery was known to fail prematurely! This phone appeals to me even less with the slot at the top taking up valuable screen and I will NEVER buy a sealed brick phone unless you can guarantee a 5 year battery life minimum. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for sharing your feedback regarding the G7's design. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team. Please feel free to reconnect with us directly should you have any other questions or concerns via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Rated 1 out of 5 stars

    Clunky, not user friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this phone. Period. I have never hated a phone I owned, and I once had a Windows phone. I got conned onto trading my Samsung Galaxy for this garbage by the Verizon rep. I honestly cannot comprehend how this gets so many 5 star reviews. It is not user friendly, not intuitive, texting is clunky with no predictive text and very poor auto correct. The camera is awful. 10 years ago this would have been a good phone. But all the tech feels like that - 10 years old. Do yourself a favor and steer way clear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LG G7 ThinQ = Lemon w/ Unhelpful Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my LG G7 ThinQ for a total of 49 days before it crapped out. Never dropped. Never got wet. It was a total lemon. LG had me try several things before concluding that their phone is a lemon. They offered to replace it under the warranty - but it would take 2 weeks! No loaner phone... I use my phone for work and simply cannot go without for 2 weeks (how many of you could???). Buyer beware, the phone is unreliable and the warranty repair service is not helpful at all. I totally regret buying this phone.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to see you are unhappy with your G7 and we would need to replace it. If you are in need of assistance with this, we request that you reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG