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Customer Ratings & Reviews

Your price for this item is $1,699.99

Customer reviews

Rating 4.1 out of 5 stars with 7 reviews

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86%
would recommend
to a friend

Customers are saying

Customers admire the gram 16” Ultra lightweight Laptop for its lightweight design, but some have concerns about its battery life. Some users have reported that the battery life does not meet expectations and that the battery charger cord needs to be replaced frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Best on the Market & Worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop. High quality build laptop with amazing specs. It's untouchable to any other laptops on the market with everything it has to offer, especially for everyday home office use like i use it for. Next will be the 32 gig ram LG Gram. This fits great with my previous LG gram 17iin for a dual workstation. They definitely know how to stay above the competition. Everyone's experience is different but I believe you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Weight

    Rated 5 out of 5 stars

    Consultant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it- wanted a lightweight laptop that was easily transportable with great camera and speed. Got all that and the reliability of LG - on sale! Christmas came early with this LG Gram 16, appreciate the set up from Geek Squad too.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Lightweight
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy and lightweight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Lightweight. Battery lasts about 4 hours in game play.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Lasted a little over a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the weight of this computer. I’ve had a little over a year and it quit working. It wouldn’t stay charged and I had to replace the battery charger cord, which only lasted a few months. I’m not satisfied at all!!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Light and thin laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light and thin. Very capable and lots of storage. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Frequent freezing

    Rated 1 out of 5 stars

    L gram 16 light weight and light on performance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an LG-gram due to reviews stating this would be a good fit for telehealth work at home. It reminds me of early model laptops with frequent blue screens and freezing. 50% of the start up goes to a blue screen. System freezes every 2 hours of work. Needs shut down and restart to function again. Big disappointment as I will not be able to use this for work. Battery life has never lived up to the hype.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, We hate to hear you are dissatisfied with your unit's performance. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will share this with our research and development teams for future improvements. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience.^Vanessa LG

  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    LG Gram Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very lightweight, but high quality laptop. Setup and use is very simple and straightforward.

    I would recommend this to a friend
  • Customer reviews from lg.com

    User rating, 4.7 out of 5 stars with 18 reviews on lg.com.

    See all lg.com reviews
    lg.com
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