Main Content

Customer Ratings & Reviews

$1,499.99
Save $300
Comp. Value: $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 56 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the gram 17" Touch Screen Laptop, particularly its large screen size, lightweight design, and overall portability. The laptop's fast processor speed and ample RAM contribute to its impressive performance, while the long battery life meets users' needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 56 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Lightweight large touchscreen.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight with a full-size keyboard and touchscreen included. Lack of left/right-click keys takes some getting used too and packaging should include a more detailed owner's manual.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 3 out of 5 stars

    Need more storage

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could stand more storage . Ota lightweight and large screen is grear.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the storage capacity of your LG - gram 17" Touch Screen Laptop - Copilot+ PC - Intel Core Ultra 9 Series 2 with 32GB Memory - 1TB SSD - Obsidian Black. We are glad to hear you are enjoying the lightweight design and large screen. Your feedback is important, and we'd like to assist you further with your device's features.
      https://www.bestbuy.com/product/lg-gram-17-touch-screen-laptop-copilot-pc-intel-core-ultra-9-series-2-with-32gb-memory-1tb-ssd-obsidian-black/JJ8VPZW8XQ
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    The gram

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. It does what i need and does it very quick. We do t do much but what you do it done efficiently. I really love how light it is as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Laptop gram great Mac alternative

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and high power. Long battery life makes work travel easy

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Super light laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with weight size and performance. We have a few of these and all have been great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Great laptop for productve work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. More screen real estate in a lighter config.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Very fast! My old computer was very slow.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Great Laptop!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful piece of equipment! It is very light in weight and maximum speed that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most lightweight laptop I've ever had, and it keeps a high level of performance.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this computer as the screen is larger and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Pleasant Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen. Key travel is familiar and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light, powerful, large screen and good storage.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a powerful and light notebook computer with a large touch screen, this is definitely a great choice! If you don’t like Microsoft automatically copying your files into the cloud, you MUST download the OneDrive app and use the OneDrive app settings to turn it off! If you don’t download the app, you can’t turn it off! The screen is good, drive capacity is good at 1TB. I wouldn’t settle for anything less. The other gram model has a separate Nvidia card, but that model doesn’t have a touch display. If you catch this model at a reduced sale price, it’s a great computer for a grab and go notebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very fast and performs all functions as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    LG Gram

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is awesome and it is a very quick load time. So far it is meeting all of my expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An excelent mid range budget laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great but does have some minor issues mostly driver related but does not affect overal performance. Just needs to be rebooted to resolve.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. It's very lightweight and feature rich.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Family matters

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is fast and the price isn't too bad. A little difficult getting used to a new system but sure it'll do what I need it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing computer. I wanted to use it for my egpu but it kept crashing. It just didn't work for me personally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best so FAR

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop in May 2025. Best laptop I've ever used so far. Light, fast, large screen and love the 10 key pad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great so far!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
Sponsored