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Customer Ratings & Reviews

Your price for this item is $1,529.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.5 out of 5 stars with 41 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the gram 17” WQXGA Laptop for its large and beautiful screen, light weight, and fast performance. Many customers appreciate how lightweight the laptop is, with some specifically mentioning how much they like this feature. Others have commented on the laptop's great battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-41 of 41 reviews
  • Cons mentioned:
    Keyboard issues, Poor customer service

    Rated 2 out of 5 stars

    Keyboard quality issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG customer service non existent. Keyboard quality issues. Did not discover my keyboard issue until 42 days after purchase. They will not replace the laptop while was sold being defective. If send it in for repair you need long waiting time without your laptop. A new, sold while defective laptop should be replaced not repaired!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

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