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Customer Ratings & Reviews

Your price for this item is $1,999.99

Customer reviews

Rating 4.2 out of 5 stars with 23 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the gram 2-in-1 16” WQXGA Laptop’s long battery life, fast performance, and bright, lightweight display. Users describe the laptop as “the fastest laptop I’ve ever had” and appreciate that it is “bright, fast, light weight, and comfortable.”

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-23 of 23 reviews
  • Rated 1 out of 5 stars

    HDMI port.....try HDMI adaptor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says it has a HDMI port.......what it really has is a usb-c port that you can plug into an HDMI port. Not what I thought I was ordering and would not have ordered it if I knew they considered an adaptor the same thing as a built in port.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn LG

  • Rated 5 out of 5 stars

    New laptop is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! It’s very versatile and easy to use!

    I would recommend this to a friend
  • Cons mentioned:
    Crashing

    Rated 1 out of 5 stars

    Do not buy this machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awful. Impossible to set up as windows crashes constantly! Don’t try and call tech support about it either as they’re equally unhelpful! It’s slow and you can’t use any programs on it!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

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