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Customer reviews

Rating 4.8 out of 5 stars with 24 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
  • Pros mentioned:
    Battery life, Build quality, Portability

    Rated 5 out of 5 stars

    Premium Performance in an Ultra-Light Design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my LG gram Max 17” laptop. The combination of the Intel Core Ultra 7 processor, 32GB of RAM, and the 1TB SSD makes this machine incredibly fast and responsive for multitasking, productivity, and media work. The large 17-inch WQXGA touchscreen is stunning — sharp, bright, and perfect for working with multiple windows at the same time. What impressed me the most is how lightweight it is for such a large laptop. It’s easy to carry around without sacrificing performance or screen size. The battery life has also been excellent, lasting through long work sessions without constantly needing to recharge. The Matte Bronze finish gives it a very premium and elegant look. Overall, this laptop exceeded my expectations and feels like the perfect balance between power, portability, and design. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Perfect for a lawyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a non gamer. Beautiful laptop with excellent sharp resolution and rich colors. Runs cool with great battery life. Light and portable. I’m a brief-writing lawyer and love the 17” of real estate on the screen. Can multi task the research and writing. A more modest, but very modern Intel chip, which has a good integrated graphics set, not particularly designed for gamers and thus runs cool and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Keyboard feel, Processor speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very capable and attractive laptop for work

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with a laptop PC of this size ("desktop replacement") and I am very impressed with it. I hesitated to choose a machine of this size to carry around, but my work requires mobility and I was feeling performance-restrained with my older Intel Core i7-1065G7-based system. This Intel Ultra 7 355-based laptop is definitely an upgrade in just about anything you want to measure. I am not a gamer, so I will not review its performance for gaming. Also, I am not a "heavy" user, so I do not see any problem with not opting for the Intel x9-based top end option that may be better for gamers, coders or someone who needs video encoding and 3D rendering tools. The installation and setup were extremely easy and quick. I know most computers nowadays provide some kind of guided procedure for connecting to your existing accounts and installing everything you need, but this experience felt a little better than my last setup. The hardware is beautiful. The build feels very sturdy. The touchscreen is very responsive, as is the keyboard, which has a nice feel to it. The total package weighs almost the same as my current 15" laptop from another manufacturer. It also claims to be MILSTD 810H certified. I saw a significant improvement in performance for my daily tasks. That most likely comes from the upgrade not just in the processor but also from 8 GB to 32GB of installed RAM. For example, I tried chatting with Copilot AI on this machine and found the responses to be without lag. I plan to use this machine mainly for work, including proofreading my book manuscripts and working them with editing software and PDF and EPUB conversion tools. The WQXGA display on the LG is beautiful, as you may expect from a TV manufacturer. But I was most impressed with the sound. The larger size allows for larger and better - now 4 - speakers combined with the Dolby Atmos system that LG incorporated into this laptop. I have yet to push the claimed 26.5-hour battery life, but that is a substantial claim. All in all, this laptop represents a very good upgrade and I do not hesitate to recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Super-Light-Weight w/ Heavy Treats✨

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My First Impression with Lg Gram Pro AI 17⭐️: - It has been a while or should i say it never felt so awesome to daily use a 17" inch laptop. I always loved the real estate of a 17" inch screen but when on the Go i had to limit myself to a smaller screen due to portability. Well here the LG Gram just fixed the issue. ✅Pros & ❌Cons about it💻: -I'll be straight that i didn't found anything inconvenient about it. I mean this Laptop it my be LightWeight but it hits hard on any aspect that it was designed for. From an amazing feel of the FullAluminum body to the Smoothness of the masive 17" touchscreen display, this laptop doesn't come in short at anything when comes to perform. Best Use for this Laptop🎓: -While i didn't used it for anything like HeavyGaming or so... going by the spec it packs i'm sure it can deliver but what i found it to deliver Best at is the Productivity and Versatility. The IntelCore Ultra7&Intel Arc-class Graphics bring great performance in multi tasking and creativity while also offering a staggering Up to 26.5 Hrs 🔋 of battery life. Conclusion🤔: -The combination of size, weight, build quality, and modern hardware makes the Gram Pro AI 17” a standout option for anyone who wants a large‑screen laptop (desktop like usage)without the usual bulk. It runs incredibly smooth, from computing to responsiveness of the touchpad/keyboard(having a nice travel on buttons) & touch-screen. It is most definitively a well put together laptop that checks all the boxes of a Premium & Ultra capable machinery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Portability

    Rated 5 out of 5 stars

    I love my laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 17-inch LG gram 17 is one of the best laptops I’ve ever used for portability and productivity. The huge 17-inch display feels immersive without making the laptop bulky or heavy. It’s incredibly lightweight for its size, making it perfect for work, school, travel, or multitasking on the go. Battery life is impressive and easily lasts through long workdays, while performance stays fast and smooth even with multiple apps open. The screen is bright, sharp, and beautiful for streaming, spreadsheets, or creative work. The keyboard is comfortable, the build is sleek, and having a full-size laptop that still feels easy to carry is honestly amazing. Highly recommend for anyone wanting a powerful yet ultra-light laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top is used by my son for college in engineering, it's able to use the programs he needs with a great speed. Screen is bigger than his old one, so opening multiple screens is easier for him, and another plus is that having to carry it all day its light in weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this computer !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade to a new laptop since my old one had a broken camera and the hinge had broken as well. It was just time. I got this new LG and really like the keyboard, the speed, the amount of space available, and the touchscreen option, which I didn't think I'd use. But it is handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great laptop. Its camera and large screen has saved me space and money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Keyboard feel
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Everyday helper that keeps up with you

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being very familiar with the LG Pro series, I was intrigued to use the LG Pro Max 17. I was already a huge fan of the Pro model and was looking forward to the additional options available in the Max family. First impressions out of the box: extremely light, sleek, well-built, and aesthetically pleasing. It looks as good as it functions. In case it isn’t clearly answered in the specifications, the charger is USB-C, so thankfully there’s no proprietary charger involved aside from the wattage requirements this charger provides. Powering it up, the 17-inch screen is vibrant indoors and does a good job controlling glare from opposing light sources. At 350 nits, it works perfectly fine indoors but struggles a bit in outdoor environments, which is to be expected from the specifications. Touching on the display itself, the touchscreen is very responsive and has pinpoint accuracy. The Pro model does not come with a touchscreen, so this is a nice addition for quicker navigation. While using it for entertainment, specifically watching movies, the presentation is fantastic. Combined with the speaker system, you can easily just open it up and play media anywhere without additional hardware and still get a great movie experience. As for gaming, this system isn’t designed for dedicated gaming, but with the solid 60Hz screen, plenty of ports, and Wi-Fi 7, it works wonderfully for streaming games from cloud gaming services or from your own PC if you have that setup available. Going that route, you get plenty of bang for your buck. One thing that is better here than on the Pro is the battery life. Since the Pro had a dedicated graphics card, LG’s battery life claims felt far overblown because you really had to reduce settings significantly to get anywhere close to their advertised numbers. The same is technically true here, except the battery life is genuinely excellent. When using the AI features and power-saving specifications, you can realistically get through an entire day of use, or at least close to it. The 20+ hour claims may still be a stretch, but under normal conditions, the battery performance here is impressive. If you’re wondering where this laptop fits, it is an excellent travel companion and great for work, school, browsing, and research. It’s a fantastic on-the-go device that you can comfortably take while traveling or simply around town for work or play. At only 3 pounds and designed to be fairly durable, I have no issue throwing it in my backpack and carrying it around without feeling weighed down. It’s a great everyday companion for your computing needs. Additionally, because it has excellent device connectivity — especially with Android phones in my case — you can handle many of your tasks seamlessly within your work session. The processing speed has not let me down with anything I’ve done so far. I’ve been able to multitask smoothly without a hitch, and there’s plenty of RAM and storage for my daily needs. The keyboard has a great tactile feel, backlit keys, and plenty of useful functions at your fingertips, including AI shortcuts, screen brightness controls, and volume controls. Yes, it has the basics, but I genuinely enjoyed this keyboard setup. It feels very intuitive for my usage. When it comes to ports, you have everything you need: Thunderbolt, high-speed USB, HDMI output, and more to keep things moving and productive. Wi-Fi 7, as mentioned earlier, provides fast wireless connectivity, and Bluetooth support is excellent for connecting external devices. Would I recommend this laptop? Absolutely. Its large, clear, responsive touchscreen, fast processing, multitasking ability, and overall functionality are top-tier for a laptop of this size and weight. I don’t think buyers would be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific laptop with large screen and built in calculator.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new laptop , very clear and quick response .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Laptop Holiday Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the monitor and processing speed. I build lots of financial model's ant the keypad includes a 10-key built in.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Keyboard feel, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    LG Hit it out of the park w/ this laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of other LG products in our home, but this is the first LG laptop/computer that I have ever had, and I must say that I am very impressed w/ this. It comes in a well protected box and arrived in perfect shape. I allowed it to fully charge and then began the setup process which went smoothly. It connected to our Wi-Fi and w/in minutes I was searching the web. As far as the computer goes, again I am very impressed w/ this LG Gram Max. It has a 17” touchscreen which is very responsive to touch. The keyboard has a very good “feel” to it and the keys are wonderful to type on. It is very lightweight and the color of this computer is very appealing. It is very sleek and noticeable. I also like that it has a massive amount of storage and it is very fast as far at being able to multi-task on it. I have downloaded several Apps that I had been using on my old laptop that just seem to be faster on this LG. I must say it also has vibrant colors on the screen, I watched a movie just the other night while my wife watched a movie on television and it never lagged and the video was amazing. I have never had an issue w/ any of our other LG products and don’t anticipate any w/ this laptop. Well made, very responsive, wonderful to use and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lap Top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is really good, I have several programs open at the same time and have no issues. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very light weight and fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the lightest I have had. Seems to soar through tasks with ease. So far it's been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast processing for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and fits all my needs. Great screen resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra thin and light. Beautiful, colorful touch screen. Great value for the specs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only give 4 starts because the battery is not the best even turning off the computer every day is not the best , but afrer that works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 11 from 10.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updating from windows 10 to windows 11. It is different.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Big screen, light weight

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of LG appliances in my house, but this is the first LG computer I’ve tried. After a few days of using the new Gram laptop, I’m loving it! The screen is crisp, clear, and plenty big for working on it all day. The battery life is great, and I can slide it in my backpack without a charger and know that I’ll be able to use it off and on all day with no worries. Since it does have a large screen, another advantage of that is having plenty of real estate available for the keyboard. The keys aren’t crammed together and fit comfortably under my fingers. The numeric pad is likewise a comfortable size and easy to use without accidentally hitting two digits at once. And this is probably a silly thing to mention, but I love that it still has a button above the keypad that opens the calculator app. That small convenience saves me so much time compared to hunting for it with the mouse like I do on my other computers. I was pleasantly surprised to find that it charges via USB-C and not a proprietary connector. It also doesn’t require a special charger (or squawk at you about using an official LG charger) as long as you use one that provides up to 65W. The included charger lists its output as 5v/3A=15W, 9v/3A=27W, 15v/3A=45W, or 20v/3.25A=65W. I just used one of my existing 65W wall chargers and it was perfectly happy. For having such a large, beautiful screen on it the Gram is surprisingly thin and lightweight. My company-provided work laptop has a much smaller screen and weighs about twice as much as this one. The case also feels plenty rugged, so I’m confident that it’ll protect the screen while it’s in my backpack. LG has the ThinQ app for phones that’s useful for some things like monitoring my fridge temps or setting the temps on my mini-split air conditioner. The Gram laptop can also be added to the app, but so far, I haven’t found that particular feature very useful. It does have the ability to “find my laptop” where you can find, lock, or even initialize the laptop if someone else gets a hold of it, but hopefully I’ll never have to use that. The app also has a link to the user manual if you need that. Overall, I’m super happy with this laptop. It’s a great platform for getting work done, but also for spending some down time streaming or watching movies.

    I would recommend this to a friend